Global Communication Platform As A Service Market Size & Outlook

The communication platform as a service industry worldwide is expected to reach a projected revenue of US$ 86,260.9 million by 2030. A compound annual growth rate of 28.7% is expected of the worldwide communication platform as a service industry from 2025 to 2030.
Revenue, 2024 (US$M)
$19,100.8
Forecast, 2030 (US$M)
$86,260.9
CAGR, 2025 - 2030
28.7%
Report Coverage
Worldwide

Global communication platform as a service market, 2018-2030 (US$M)

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Global communication platform as a service market highlights

  • The global communication platform as a service market generated a revenue of USD 19,100.8 million in 2024 and is expected to reach USD 86,260.9 million by 2030.
  • The market is expected to grow at a CAGR (2025 - 2030) of 28.7% by 2030.
  • In terms of segment, solution accounted for a revenue of USD 20,641.1 million in 2024.
  • Service is the most lucrative component segment registering the fastest growth during the forecast period.
  • In terms of region, North America was the largest revenue generating market in 2024.
  • Country-wise, India is expected to register the highest CAGR from 2025 to 2030.

Global data book summary

Market revenue in 2024USD 19,100.8 million
Market revenue in 2030USD 86,260.9 million
Growth rate28.7% (CAGR from 2025 to 2030)
Largest segmentSolution
Fastest growing segmentService
Historical data covered2018 - 2023
Base year for estimation2024
Forecast period covered2025 - 2030
Quantitative unitsRevenue in USD million
Market segmentationSolution, Service

Other key industry trends

  • In terms of revenue, the North America accounted for 31.6% of the global communication platform as a service market in 2024.
  • By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
  • By country, India is the fastest growing regional market and is projected to reach USD 6,197.6 million by 2030.

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Communication Platform as a Service Market Companies

Name Profile # Employees HQ Website

Global communication platform as a service market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to communication platform as a service market will help companies and investors design strategic landscapes.


Solution was the largest segment with a revenue share of 108.06% in 2024. Horizon Databook has segmented the Global communication platform as a service market based on solution, service covering the revenue growth of each sub-segment from 2018 to 2030.


  • Global Communication Platform as a Service Component Outlook (Revenue, USD Million, 2018-2030)
    • Solution
      • API Platform
        • Messaging API
        • Voice API
        • Video API
        • Others
      • SDK Platform
    • Service
      • Managed Services
      • Professional Services
  • Global Communication Platform as a Service Enterprise Size Outlook (Revenue, USD Million, 2018-2030)
    • Large Enterprises
    • Small and Medium Enterprises (SMEs)
  • Global Communication Platform as a Service End Use Outlook (Revenue, USD Million, 2018-2030)
    • BFSI
    • IT & Telecom
    • Retail & E-commerce
    • Healthcare
    • Transportation & Logistic
    • Travel & Hospitality
    • Others

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Target buyers of Global communication platform as a service market databook

  • Our clientele includes a mix of communication platform as a service market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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Horizon Databook provides a detailed overview of global-level data and insights on the Global communication platform as a service market , including forecasts for subscribers. This global databook contains high-level insights into Global communication platform as a service market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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Global communication platform as a service market size, by regions, 2018-2030 (US$M)

Top 10 countries: Communication platform as a service market size, 2024 (US$M)

Global communication platform as a service market share, by component, 2024 & 2030 (%, US$M)

Communication platform as a service market: Opportunity assessment by country

Global communication platform as a service market, by region, 2024 (US$M)

Global communication platform as a service market size, by regions, 2018-2030 (US$M)

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