Global Conversational Ai Market Size & Outlook, 2024-2030
Global conversational ai market, 2017-2030 (US$M)
Related Markets
Global conversational ai market highlights
- The global conversational ai market generated a revenue of USD 11,576.4 million in 2024 and is expected to reach USD 41,393.2 million by 2030.
- The market is expected to grow at a CAGR (2025 - 2030) of 23.7% by 2030.
- In terms of segment, solution accounted for a revenue of USD 8,712.9 million in 2024.
- Managed Services is the most lucrative component segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2024.
- Country-wise, South Korea is expected to register the highest CAGR from 2025 to 2030.
Global data book summary
| Market revenue in 2024 | USD 11,576.4 million |
| Market revenue in 2030 | USD 41,393.2 million |
| Growth rate | 23.7% (CAGR from 2025 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Managed Services |
| Historical data covered | 2017 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Professional Services, Solution, Managed Services |
Other key industry trends
- In terms of revenue, the North America accounted for 26.1% of the global conversational ai market in 2024.
- By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
- By country, South Korea is the fastest growing regional market and is projected to reach USD 1,171.7 million by 2030.
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Conversational AI Market Scope
Conversational AI Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| Cognigy GmbH | View profile | 51-100 | Düsseldorf, Nordrhein-Westfalen, Germany, Europe | http://www.cognigy.com |
| Kasisto | View profile | 51-100 | New York, New York, United States, North America | http://www.kasisto.com |
| Pypestream | View profile | 51-100 | New York, New York, United States, North America | https://pypestream.com |
| Haptik | View profile | 251-500 | Mumbai, Maharashtra, India, Asia | https://www.haptik.ai |
| Conversica | View profile | 101-250 | Foster City, California, United States, North America | http://www.conversica.com |
| Avaamo | View profile | 101-250 | Los Altos, California, United States, North America | https://avaamo.ai |
| Kore.ai | View profile | 501-1000 | Orlando, Florida, United States, North America | https://kore.ai |
| Rasa | View profile | 101-250 | San Francisco, California, United States, North America | https://rasa.com |
| Nuance Communications | View profile | 5001-10000 | Burlington, Massachusetts, United States, North America | http://www.nuance.com |
| Artificial Intelligence Technology Solutions Inc | View profile | 90 | 10800 Galaxie Avenue, Ferndale, MI, United States, 48220 | https://aitx.ai |
| Fidelity National Information Services Inc | View profile | 60000 | 347 Riverside Avenue, Jacksonville, FL, United States, 32202 | https://www.fisglobal.com |
| SAP SE | View profile | 107602 | Dietmar-Hopp-Allee 16, Walldorf, BW, Germany, 69190 | https://www.sap.com |
| Zoom Video Communications Inc | View profile | 7420 | 55 Almaden Boulevard, 6th Floor, San Jose, CA, United States, 95113 | https://www.zoom.com |
| Alphabet Inc Class A | View profile | 180895 | 1600 Amphitheatre Parkway, Mountain View, CA, United States, 94043 | https://www.abc.xyz |
| Microsoft Corp | View profile | 221000 | One Microsoft Way, Redmond, WA, United States, 98052-6399 | https://www.microsoft.com |
| International Business Machines Corp | View profile | 282200 | One New Orchard Road, Armonk, NY, United States, 10504 | http://www.ibm.com |
| Oracle Corp | View profile | 164000 | 2300 Oracle Way, Austin, TX, United States, 78741 | https://www.oracle.com |
| Amazon.com Inc | View profile | 1525000 | 410 Terry Avenue North, Seattle, WA, United States, 98109-5210 | https://www.amazon.com |
Global conversational ai market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to conversational ai market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 75.26% in 2024. Horizon Databook has segmented the Global conversational ai market based on professional services, solution, managed services covering the revenue growth of each sub-segment from 2017 to 2030.
- Global Conversational AI Component Outlook (Revenue, USD Million, 2017-2030)
- Solution
- Managed Services
- Professional Services
- Training & Consulting
- System Integration & Implementation
- Support & Maintenance
- Global Conversational AI Type Outlook (Revenue, USD Million, 2017-2030)
- Chatbots
- Intelligent Virtual Assistant (IVA)
- Global Conversational AI Deployment Outlook (Revenue, USD Million, 2017-2030)
- Cloud
- On-premises
- Global Conversational AI Technology Outlook (Revenue, USD Million, 2017-2030)
- Natural Language Processing (NLP)
- ML & Deep Learning
- Automatic Speech Recognition (ASR)
- Global Conversational AI End Use Outlook (Revenue, USD Million, 2017-2030)
- BFSI
- Healthcare
- IT & Telecom
- Retail & eCommerce
- Education
- Media & Entertainment
- Automotive
- Others (Government, Hospitality, Manufacturing, etc.)
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Our clientele includes a mix of conversational ai market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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Horizon Databook provides a detailed overview of global-level data and insights on the Global conversational ai market , including forecasts for subscribers. This global databook contains high-level insights into Global conversational ai market from 2017 to 2030, including revenue numbers, major trends, and company profiles.
Partial client list
Global conversational ai market size, by regions, 2017-2030 (US$M)
Top 10 countries: Conversational ai market size, 2024 (US$M)
Global conversational ai market share, by component, 2024 & 2030 (%, US$M)
Conversational ai market: Opportunity assessment by country
Global conversational ai market, by region, 2024 (US$M)
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