Global Customer Analytics Market Size & Outlook, 2025-2030

The global customer analytics market size was estimated at USD 16,975.7 million in 2024 and is projected to reach USD 48,630.3 million by 2030, growing at a CAGR of 19.6% from 2025 to 2030.
Revenue, 2024 (US$M)
$16,975.7
Forecast, 2030 (US$M)
$48,630.3
CAGR, 2025 - 2030
19.6%
Report Coverage
Worldwide

Global customer analytics market highlights

  • The global customer analytics market generated a revenue of USD 16,975.7 million in 2024 and is expected to reach USD 48,630.3 million by 2030.
  • The market is expected to grow at a CAGR (2025 - 2030) of 19.6% by 2030.
  • In terms of segment, solution accounted for a revenue of USD 12,875.3 million in 2024.
  • Services is the most lucrative component segment registering the fastest growth during the forecast period.
  • In terms of region, North America was the largest revenue generating market in 2024.
  • Country-wise, South Korea is expected to register the highest CAGR from 2025 to 2030.

Global data book summary

Market revenue in 2024USD 16,975.7 million
Market revenue in 2030USD 48,630.3 million
Growth rate19.6% (CAGR from 2025 to 2030)
Largest segmentSolution
Fastest growing segmentServices
Historical data covered2018 - 2023
Base year for estimation2024
Forecast period covered2025 - 2030
Quantitative unitsRevenue in USD million
Market segmentationSolution, Services

Other key industry trends

  • In terms of revenue, the North America accounted for 35.6% of the global customer analytics market in 2024.
  • By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
  • By country, South Korea is the fastest growing regional market and is projected to reach USD 1,594.2 million by 2030.

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Customer Analytics Market Companies

Name Profile # Employees HQ Website
SAS International View profile 501-1000 Reading, Reading, United Kingdom, Europe https://sasint.co.uk/
Salesforce Inc View profile 72682 415 Mission Street, 3rd Floor, Salesforce Tower, San Francisco, CA, United States, 94105 https://www.salesforce.com
Teradata Corp View profile 6500 17095 Via Del Campo, San Diego, CA, United States, 92127 https://www.teradata.com
Adobe Inc View profile 29945 345 Park Avenue, San Jose, CA, United States, 95110-2704 https://www.adobe.com
SAP SE View profile 107602 Dietmar-Hopp-Allee 16, Walldorf, BW, Germany, 69190 https://www.sap.com
Alphabet Inc Class A View profile 180895 1600 Amphitheatre Parkway, Mountain View, CA, United States, 94043 https://www.abc.xyz
Dell Technologies Inc Ordinary Shares - Class C View profile 120000 One Dell Way, Round Rock, TX, United States, 78682 https://www.delltechnologies.com
Microsoft Corp View profile 221000 One Microsoft Way, Redmond, WA, United States, 98052-6399 https://www.microsoft.com
Oracle Corp View profile 164000 2300 Oracle Way, Austin, TX, United States, 78741 https://www.oracle.com

Global customer analytics market size, by regions, 2018-2030 (US$M)

Top 10 countries: Customer analytics market size, 2024 (US$M)

Global customer analytics market share, by component, 2024 & 2030 (%, US$M)

Customer analytics market: Opportunity assessment by country

Global customer analytics market, by region, 2024 (US$M)

Global customer analytics market size, by regions, 2018-2030 (US$M)

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