Service - Contact Center Intelligence Market
The global service contact center intelligence market size was valued at US$ 410.7 million in 2020 and is estimated to grow at a compound annual growth rate (CAGR) of 25.7% from 2020 to 2027.
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Service - Contact center intelligence market highlights
- The global service segment generated a revenue of USD 410.7 million in 2020 and is expected to reach USD 2,033.1 million by 2027.
- The market is expected to grow at a CAGR (2021 - 2027) of 25.8% by 2027.
- In terms of region, North America was the largest revenue generating market in 2020.
- Country-wise, India is expected to register the highest CAGR from 2021 to 2027.
Market summary
| Market revenue in 2020 | USD 410.7 million |
| Market revenue in 2027 | USD 2,033.1 million |
| Growth rate | 25.8% (CAGR from 2021 to 2027) |
| Historical data covered | 2016 - 2019 |
| Base year for estimation | 2020 |
| Forecast period covered | 2021 - 2027 |
| Quantitative units | Revenue in USD million |
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Contact Center Intelligence Market Scope
Contact center intelligence market segmentation & scope
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