Health Intelligent Virtual Assistant Market To Reach $1,874.2Mn By 2030

October 2023 | Report Format: Electronic (PDF)

Health Intelligent Virtual Assistant Market Growth & Trends

The global health intelligent virtual assistant market size is expected to reach USD 1,874.2 million by 2030, according to a new report by Grand View Research, Inc. The market is expected to expand at a CAGR of 24.7% from 2023 to 2030. With evolution of IoT and increasing focus on patient engagement, the market is anticipated to tread along a healthy growth track. Increasing adoption of IoT and rising integration of AI in the healthcare industry is expected to boost the growth of the market during the forecast period.

Intelligent virtual assistants, owing to their ability to listen to consumers’ inquiries and respond accordingly, are rendering daily tasks more convenient. For instance, virtual assistants help users with assistance to purchase a product or services and reduce wait times over a call for customer service. Moreover, capabilities of a virtual assistant can be tailored to several industries, thereby improving customer experience in that particular industry.

For instance, in the healthcare and insurance sector, an IVA can potentially eliminate the waiting period for a customer in queue or searching website for queries. With the help of virtual assistants, customers can find out a doctor’s office, fill and refill a prescription, and receive payment reminders. Moreover, customers can ask an IVA for the process to enroll in a new or different insurance program or provide an update on their coverage.

Technological development in the past few years in the field of NLP, conversation interface, automation, AI, and deep and machine learning processes are enabling health intelligent virtual assistants to become more efficient and useful. Application of these technologies is made available in the form of virtual assistants by leading firms such as Amazon, Apple, and Google. Products offered by such companies operate as intermediaries between customers, enterprise, and their services.


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Health Intelligent Virtual Assistant Market Report Highlights

  • The automatic Speech Recognition (ASR) technology segment experienced the fastest growth over the forecast period

  • The chatbot segment captured the largest revenue share of over 73.8% in 2022.

  • North America dominated the market and accounted for the largest revenue share of 38.1% in 2022, owing to the high adoption of IoT and the wide usage of smartphones.

Health Intelligent Virtual Assistant Market Segmentation

Grand View Research has segmented the global health intelligent virtual assistants market on the basis of product, technology, end user, and region:

Health Intelligent Virtual Assistant Product Outlook (Revenue in USD Million, 2017 - 2030)

  • Chatbot

  • Smart Speakers

Health Intelligent Virtual Assistant Technology Outlook (Revenue in USD Million, 2017 - 2030)

  • Automatic Speech Recognition

  • Text to Speech

  • Text Based

Health Intelligent Virtual Assistant End-user Outlook (Revenue in USD Million, 2017 - 2030)

  • Payer

  • Providers

  • Others

Health Intelligent Virtual Assistant Regional Outlook (Revenue in USD Million, 2017 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • UK

    • Germany

    • France

  • Asia Pacific

    • China

    • Japan

    • India

    • Australia

    • South Korea

  • Latin America

    • Brazil

    • Mexico

  • Middle East and Africa

    • United Arab Emirates (UAE)

    • Saudi Arabia

    • South Africa

List of Key Players of Health Intelligent Virtual Assistant Market

  • CSS Corp

  • CodeBaby, Inc

  • eGain Corporation

  • Kognito

  • Microsoft

  • MEDRESPOND

  • Next IT Solutions.

  • Nuance Communications, Inc.

  • True Image Interactive, Inc.

  • Virgin Pulse

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