Chat with us
Research Assistance
Online
  • Please enter your first name.

North America Unified Communications Market Size & Outlook

The unified communications market in North America is expected to reach a projected revenue of US$ 77,583.4 million by 2030. A compound annual growth rate of 11.8% is expected of North America unified communications market from 2024 to 2030.

  • Enterprise Technology & Automation
    • Cloud & Data Center Infrastructure
      • Unified Communications Market Outlook
Revenue, 2023 (US$M)
$35,447.1
Forecast, 2030 (US$M)
$77,583.4
CAGR, 2024 - 2030
11.8%
Report Coverage
North America
Prism AI by Grand View ResearchFree to try

Ask a question about the unified communications market

Every figure cited from GVR research

North America unified communications market highlights

  • The North America unified communications market generated a revenue of USD 35,447.1 million in 2023.
  • The market is expected to grow at a CAGR of 11.8% from 2024 to 2030.
  • In terms of segment, hosted was the largest revenue generating deployment mode in 2023.
  • Hosted is the most lucrative deployment mode segment registering the fastest growth during the forecast period.
  • Country-wise, Mexico is expected to register the highest CAGR from 2024 to 2030.

North America data book summary

Market revenue in 2023USD 35,447.1 million
Market revenue in 2030USD 77,583.4 million
Growth rate11.8% (CAGR from 2023 to 2030)
Largest segmentHosted
Fastest growing segmentHosted
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationHosted, On-premise
Key market players worldwideAlcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, Microsoft Corp, Mitel Networks Corporation, NEC Corp, Poly, Unifi Inc, Verizon Communications Inc, Tata Communications, International Business Machines Corp

Other key industry trends

  • In terms of revenue, North America region accounted for 26.0% of the global unified communications market in 2023.
  • Globally, Europe is projected to lead the regional market in terms of revenue in 2030.
  • Asia Pacific is the fastest growing regional market and is projected to reach USD 147,496.6 million by 2030.

No credit card required*

Customize the Report

20% free customization

Include
Countries, segments, points
Tailor
To your product definition
Extend
Deeper competitor detail
Or
A fully bespoke study

Horizon in a snapshot

  • 30K+ Global Market Reports
  • 120K+ Country Reports
  • 1.2M+ Market Statistics
  • 200K+ Company Profiles
  • Industry insights and more

Unified Communications Market Companies

NameProfile# EmployeesHQWebsite
International Business Machines CorpView profile 282,200One New Orchard Road, Armonk, NY, United States, 10504www.ibm.com
Microsoft CorpView profile 221,000One Microsoft Way, Redmond, WA, United States, 98052-6399www.microsoft.com
NEC CorpView profile 118,5277-1, Shiba 5-chome, Minato-ku, Tokyo, Japan, 108-8001www.nec.com
Cisco Systems IncView profile 84,900170 West Tasman Drive, San Jose, CA, United States, 95134-1706www.cisco.com
AvayaView profile 10001+Durham, North Carolina, United States, North Americawww.avaya.com
PolyView profile 5001-10000Santa Cruz, California, United States, North Americawww.poly.com
Verizon Communications IncView profile 105,4001095 Avenue of the Americas, New York, NY, United States, 10036www.verizon.com
Unifi IncView profile 2,8007201 West Friendly Avenue, Greensboro, NC, United States, 27410www.unifi.com
Mitel Networks CorporationView profile 1001-5000Ottawa, Ontario, Canada, North Americawww.mitel.com
Alcatel-Lucent EnterpriseView profile 1001-5000Colombes, Ile-de-France, France, Europewww.al-enterprise.com/

North America Unified Communications Market Outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to Unified Communications Market Outlook will help companies and investors design strategic landscapes.


Hosted was the largest segment with a revenue share of 55.19% in 2023.

Horizon Databook has segmented the North America unified communications market based on hosted, on-premise covering the revenue growth of each sub-segment from 2018 to 2030.


  • North America Unified Communications Market Deployment Mode Outlook (Revenue, USD Million , 2018-2030)
    • Hosted
    • On-premise
  • North America Unified Communications Market Industry Vertical Outlook (Revenue, USD Million , 2018-2030)
    • Enterprises
    • Education
    • Government
    • Healthcare
    • Others
  • North America Unified Communications Market Organization Size Outlook (Revenue, USD Million , 2018-2030)
    • SMEs
    • Large Enterprises
  • North America Unified Communications Market Solution Outlook (Revenue, USD Million , 2018-2030)
    • Instant & Unified Messaging
    • Audio & Video Conferencing
    • IP Telephony
    • Collaboration Platform and Applications

Reasons to subscribe to Unified Communications Market Outlook databook

  • Access to comprehensive data: Horizon Databook provides over 1 million market statistics and 20,000+ reports, offering extensive coverage across various industries and regions.
  • Informed decision making: Subscribers gain insights into market trends, customer preferences, and competitor strategies, empowering informed business decisions.
  • Cost-Effective solution: It's recognized as the world's most cost-effective market research database, offering high ROI through its vast repository of data and reports.
  • Customizable reports: Tailored reports and analytics allow companies to drill down into specific markets, demographics, or product segments, adapting to unique business needs.
  • Strategic advantage: By staying updated with the latest market intelligence, companies can stay ahead of competitors, anticipate industry shifts, and capitalize on emerging opportunities.

Target buyers of Unified Communications Market Outlook databook

  • Our clientele includes a mix of Unified Communications Market Outlook companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
  • The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.

Horizon Databook provides a detailed overview of continent-level data and insights on the North America Unified Communications Market Outlook, including forecasts for subscribers. This continent databook contains high-level insights into North America Unified Communications Market Outlook from 2018 to 2030, including revenue numbers, major trends, and company profiles.

North America Unified Communications Market, 2018-2030 (US$M)

No Access Stack Chart

North America unified communications market statistics, by deployment mode, 2018-2030 (US$M)

No Access Pie Chart

North America unified communications market statistics, by country, 2018-2030 (USD Million)

No Access

Sign up - it's easy, and free!

Sign up and get instant basic access to databook, upgrade
when ready, or enjoy our free plan indefinitely.

Included in Horizon account

  • 30K+ Global Market Reports
  • 120K+ Country Reports
  • 1.2M+ Market Statistics
  • 200K+ Company Profiles
  • Industry insights and more