Customer Service - Customer Relationship Management Market Statistics
The global customer service customer relationship management market size was valued at US$ 16,910.7 million in 2024 and is estimated to grow at a compound annual growth rate (CAGR) of 12.9% from 2024 to 2030.
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Customer service - Customer relationship management market highlights
- The global customer service segment generated a revenue of USD 16,910.7 million in 2024 and is expected to reach USD 34,395.2 million by 2030.
- The market is expected to grow at a CAGR (2025 - 2030) of 12.9% by 2030.
- In terms of region, North America was the largest revenue generating market in 2024.
- Country-wise, India is expected to register the highest CAGR from 2025 to 2030.
Market summary
| Market revenue in 2024 | USD 16,910.7 million |
| Market revenue in 2030 | USD 34,395.2 million |
| Growth rate | 12.9% (CAGR from 2025 to 2030) |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
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