Social Media Monitoring - Customer Relationship Management Market Statistics
The global social media monitoring customer relationship management market size was valued at US$ 6,307.8 million in 2024 and is estimated to grow at a compound annual growth rate (CAGR) of 17.2% from 2024 to 2030.
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Social media monitoring - Customer relationship management market highlights
- The global social media monitoring segment generated a revenue of USD 6,307.8 million in 2024 and is expected to reach USD 16,019.0 million by 2030.
- The market is expected to grow at a CAGR (2025 - 2030) of 17.2% by 2030.
- In terms of region, North America was the largest revenue generating market in 2024.
- Country-wise, India is expected to register the highest CAGR from 2025 to 2030.
Market summary
| Market revenue in 2024 | USD 6,307.8 million |
| Market revenue in 2030 | USD 16,019.0 million |
| Growth rate | 17.2% (CAGR from 2025 to 2030) |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
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