Middle East & Africa Customer Communication Management Software Market Size & Outlook
The customer communication management software market in Middle East & Africa is expected to reach a projected revenue of US$ 417.5 million by 2030. A compound annual growth rate of 14.1% is expected of Middle East & Africa customer communication management software market from 2025 to 2030.
Revenue, 2024 (US$M)
$192.9
Forecast, 2030 (US$M)
$417.5
CAGR, 2025 - 2030
14.1%
Report Coverage
Middle East & Africa
Related Markets
MEA customer communication management software market highlights
- The MEA customer communication management software market generated a revenue of USD 192.9 million in 2024.
- The market is expected to grow at a CAGR of 13.7% from 2025 to 2030.
- In terms of segment, solution was the largest revenue generating component in 2024.
- Services is the most lucrative component segment registering the fastest growth during the forecast period.
- Country-wise, Saudi Arabia is expected to register the highest CAGR from 2025 to 2030.
MEA data book summary
| Market revenue in 2024 | USD 192.9 million |
| Market revenue in 2030 | USD 417.5 million |
| Growth rate | 13.7% (CAGR from 2025 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Services |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Services |
| Key market players worldwide | Adobe Inc, Capgemini SE, Newgen Software Technologies, Open Text Corp, Oracle Corp, Quadient SA, Zendesk |
Other key industry trends
- In terms of revenue, MEA region accounted for 8.4% of the global customer communication management software market in 2024.
- Globally, North America is projected to lead the regional market in terms of revenue in 2030.
- Asia Pacific is the fastest growing regional market and is projected to reach USD 1,295.7 million by 2030.
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Customer Communication Management Software Market Scope
Customer communication management software market segmentation & scope
Others
Customer Communication Management Software Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| Avaali Solutions | View profile | 51-100 | Bangalore, Karnataka, India, Asia | https://www.avaali.com |
| Cal-Sierra Technologies | View profile | 11-50 | Fremont, California, United States, North America | https://calsierra.com/ |
| Doxim | View profile | 501-1000 | Markham, Ontario, Canada, North America | http://www.doxim.com/ |
| Flexsin | View profile | 501-1000 | Dallas, Texas, United States, North America | https://www.flexsin.com |
| DataOceans | View profile | 11-50 | Norcross, Georgia, United States, North America | http://dataoceans.com |
| Cincom Systems | View profile | 501-1000 | Cincinnati, Ohio, United States, North America | https://www.cincom.com |
| Smart Communications, Inc. | View profile | 51-100 | New York, New York, United States, North America | https://smartny.com |
| Hyland | View profile | 1001-5000 | Westlake, Ohio, United States, North America | http://www.hyland.com |
| Newgen Software Technologies | View profile | 1001-5000 | New Delhi, Delhi, India, Asia | http://www.newgensoft.com |
| Conduent Inc | View profile | 59000 | 100 Campus Drive, Suite 200, Florham Park, NJ, United States, 07932 | https://www.conduent.com |
| Oracle Corp | View profile | 164000 | 2300 Oracle Way, Austin, TX, United States, 78741 | https://www.oracle.com |
MEA customer communication management software market size, by country, 2018-2030 (US$M)
Middle East & Africa Customer Communication Management Software Market Outlook Share, 2024 & 2030 (US$M)
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