Latin America Chatbot Market Size & Outlook, 2024-2030

The chatbot market in Latin America is expected to reach a projected revenue of US$ 2,398.0 million by 2030. A compound annual growth rate of 22% is expected of Latin America chatbot market from 2025 to 2030.
Revenue, 2024 (US$M)
$726.0
Forecast, 2030 (US$M)
$2,398.0
CAGR, 2025 - 2030
22%
Report Coverage
Latin America

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Latin America chatbot market, 2018-2030 (US$M)

Latin America chatbot market, 2018-2030 (US$M)

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Latin America chatbot market highlights

  • The Latin America chatbot market generated a revenue of USD 596.2 million in 2023.
  • The market is expected to grow at a CAGR of 22% from 2024 to 2030.
  • In terms of segment, solution was the largest revenue generating offering in 2023.
  • Services is the most lucrative offering segment registering the fastest growth during the forecast period.
  • Country-wise, Brazil is expected to register the highest CAGR from 2024 to 2030.

Latin America data book summary

Market revenue in 2023USD 596.2 million
Market revenue in 2030USD 2,398.0 million
Growth rate22% (CAGR from 2023 to 2030)
Largest segmentSolution
Fastest growing segmentServices
Historical data covered2017 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationSolution, Services
Key market players worldwideArtificial Intelligence Technology Solutions Inc, EGain Corp, International Business Machines Corp, Verint Systems Inc, Nuance Communications, Inbenta, Creative Virtual, Botsify, Aivo, Acuvate, 24/7 Customer

Other key industry trends

  • In terms of revenue, Latin America region accounted for 9.4% of the global chatbot market in 2023.
  • Globally, North America is projected to lead the regional market in terms of revenue in 2030.
  • Asia Pacific is the fastest growing regional market and is projected to reach USD 7,394.3 million by 2030.

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Chatbot Market Companies

Name Profile # Employees HQ Website
24/7 Customer View profile 5001-10000 San Jose, California, United States, North America https://www.247-inc.com
Acuvate View profile 251-500 Hyderabad, Andhra Pradesh, India, Asia https://acuvate.com/
Aivo View profile 101-250 Córdoba, Cordoba, Argentina, South America http://www.aivo.co
Botsify View profile 11-50 Karachi, Sindh, Pakistan, Asia https://www.botsify.com
Creative Virtual View profile 51-100 London, England, United Kingdom, Europe http://www.creativevirtual.com
Inbenta View profile 101-250 Sunnyvale, California, United States, North America https://www.inbenta.com
EGain Corp View profile - - -
Verint Systems Inc View profile 3700 175 Broadhollow Road, Suite 100, Melville, NY, United States, 11747 https://www.verint.com
Nuance Communications View profile 5001-10000 Burlington, Massachusetts, United States, North America http://www.nuance.com
Artificial Intelligence Technology Solutions Inc View profile 90 10800 Galaxie Avenue, Ferndale, MI, United States, 48220 https://aitx.ai
International Business Machines Corp View profile 282200 One New Orchard Road, Armonk, NY, United States, 10504 http://www.ibm.com

Latin America chatbot market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to chatbot market will help companies and investors design strategic landscapes.


Solution was the largest segment with a revenue share of 61.71% in 2024. Horizon Databook has segmented the Latin America chatbot market based on solution, services covering the revenue growth of each sub-segment from 2018 to 2030.


  • Latin America Chatbot Offering Outlook (Revenue, USD Million, 2018-2030)
    • Services
    • Solution
  • Latin America Chatbot Type Outlook (Revenue, USD Million, 2018-2030)
    • Web-based
    • Standalone
    • Messenger-based/Third Party
  • Latin America Chatbot Medium Outlook (Revenue, USD Million, 2018-2030)
    • Contact Centers
    • Social Media
    • Websites
    • Mobile Applications
  • Latin America Chatbot Business function Outlook (Revenue, USD Million, 2018-2030)
    • IT Services
    • Sales & Marketing
    • HR Services
    • Finance
  • Latin America Chatbot Application Outlook (Revenue, USD Million, 2018-2030)
    • Customer Services
    • Personal Assistance
    • Payment Processing
    • Branding & Advertising
    • Data Privacy & Compliance
    • Others
  • Latin America Chatbot Vertical Outlook (Revenue, USD Million, 2018-2030)
    • Retail & E-commerce
    • Transportation & Logistics
    • BFSI
    • Media & Entertainment
    • Others
    • Healthcare
    • Travel & Tourism

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Target buyers of Latin America chatbot market databook

  • Our clientele includes a mix of chatbot market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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Horizon Databook provides a detailed overview of continent-level data and insights on the Latin America chatbot market , including forecasts for subscribers. This continent databook contains high-level insights into Latin America chatbot market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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Latin America chatbot market size, by country, 2017-2030 (US$M)

Latin America Chatbot Market Outlook Share, 2024 & 2030 (US$M)

Latin America chatbot market size, by country, 2017-2030 (US$M)

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