Middle East & Africa Chatbot Market Size & Outlook
Related Markets
MEA chatbot market highlights
- The MEA chatbot market generated a revenue of USD 658.0 million in 2023.
- The market is expected to grow at a CAGR of 19.4% from 2024 to 2030.
- In terms of segment, solution was the largest revenue generating offering in 2023.
- Services is the most lucrative offering segment registering the fastest growth during the forecast period.
MEA data book summary
| Market revenue in 2023 | USD 658.0 million |
| Market revenue in 2030 | USD 2,272.0 million |
| Growth rate | 19.4% (CAGR from 2023 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Services |
| Historical data covered | 2017 - 2022 |
| Base year for estimation | 2023 |
| Forecast period covered | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Services |
| Key market players worldwide | Artificial Intelligence Technology Solutions Inc, EGain Corp, International Business Machines Corp, Verint Systems Inc, Nuance Communications, Inbenta, Creative Virtual, Botsify, Aivo, Acuvate, 24/7 Customer |
Other key industry trends
- In terms of revenue, MEA region accounted for 10.4% of the global chatbot market in 2023.
- Globally, North America is projected to lead the regional market in terms of revenue in 2030.
- Asia Pacific is the fastest growing regional market and is projected to reach USD 7,394.3 million by 2030.
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Chatbot Market Scope
Chatbot Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| 24/7 Customer | View profile | 5001-10000 | San Jose, California, United States, North America | https://www.247-inc.com |
| Acuvate | View profile | 251-500 | Hyderabad, Andhra Pradesh, India, Asia | https://acuvate.com/ |
| Aivo | View profile | 101-250 | Córdoba, Cordoba, Argentina, South America | http://www.aivo.co |
| Botsify | View profile | 11-50 | Karachi, Sindh, Pakistan, Asia | https://www.botsify.com |
| Creative Virtual | View profile | 51-100 | London, England, United Kingdom, Europe | http://www.creativevirtual.com |
| Inbenta | View profile | 101-250 | Sunnyvale, California, United States, North America | https://www.inbenta.com |
| EGain Corp | View profile | - | - | - |
| Verint Systems Inc | View profile | 3700 | 175 Broadhollow Road, Suite 100, Melville, NY, United States, 11747 | https://www.verint.com |
| Nuance Communications | View profile | 5001-10000 | Burlington, Massachusetts, United States, North America | http://www.nuance.com |
| Artificial Intelligence Technology Solutions Inc | View profile | 90 | 10800 Galaxie Avenue, Ferndale, MI, United States, 48220 | https://aitx.ai |
| International Business Machines Corp | View profile | 282200 | One New Orchard Road, Armonk, NY, United States, 10504 | http://www.ibm.com |
Middle East & Africa chatbot market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to chatbot market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 63.8% in 2024. Horizon Databook has segmented the Middle East & Africa chatbot market based on solution, services covering the revenue growth of each sub-segment from 2018 to 2030.
- Middle East & Africa Chatbot Offering Outlook (Revenue, USD Million, 2018-2030)
- Services
- Solution
- Middle East & Africa Chatbot Type Outlook (Revenue, USD Million, 2018-2030)
- Web-based
- Standalone
- Messenger-based/Third Party
- Middle East & Africa Chatbot Medium Outlook (Revenue, USD Million, 2018-2030)
- Contact Centers
- Social Media
- Websites
- Mobile Applications
- Middle East & Africa Chatbot Business function Outlook (Revenue, USD Million, 2018-2030)
- IT Services
- Sales & Marketing
- HR Services
- Finance
- Middle East & Africa Chatbot Application Outlook (Revenue, USD Million, 2018-2030)
- Customer Services
- Personal Assistance
- Payment Processing
- Branding & Advertising
- Data Privacy & Compliance
- Others
- Middle East & Africa Chatbot Vertical Outlook (Revenue, USD Million, 2018-2030)
- Retail & E-commerce
- Transportation & Logistics
- BFSI
- Media & Entertainment
- Others
- Healthcare
- Travel & Tourism
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Target buyers of Middle East & Africa chatbot market databook
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Our clientele includes a mix of chatbot market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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Horizon Databook provides a detailed overview of continent-level data and insights on the Middle East & Africa chatbot market , including forecasts for subscribers. This continent databook contains high-level insights into Middle East & Africa chatbot market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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Middle East & Africa Chatbot Market Outlook Share, 2024 & 2030 (US$M)
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