U.S. Chatbot Market Size & Outlook, 2024-2030
U.S. chatbot market, 2018-2030 (US$M)
Related Markets
U.S. chatbot market highlights
- The U.S. chatbot market generated a revenue of USD 1,293.0 million in 2023 and is expected to reach USD 5,605.3 million by 2030.
- The U.S. market is expected to grow at a CAGR of 23.3% from 2024 to 2030.
- In terms of segment, solution was the largest revenue generating offering in 2023.
- Services is the most lucrative offering segment registering the fastest growth during the forecast period.
Chatbot market data book summary
| Market revenue in 2023 | USD 1,293.0 million |
| Market revenue in 2030 | USD 5,605.3 million |
| Growth rate | 23.3% (CAGR from 2023 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Services |
| Historical data | 2017 - 2022 |
| Base year | 2023 |
| Forecast period | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Services |
| Key market players worldwide | Artificial Intelligence Technology Solutions Inc, EGain Corp, International Business Machines Corp, Verint Systems Inc, Nuance Communications, Inbenta, Creative Virtual, Botsify, Aivo, Acuvate, 24/7 Customer |
Other key industry trends
- In terms of revenue, U.S. accounted for 20.5% of the global chatbot market in 2023.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In North America, U.S. chatbot market is projected to lead the regional market in terms of revenue in 2030.
- Canada is the fastest growing regional market in North America and is projected to reach USD 1,750.9 million by 2030.
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Chatbot Market Scope
Chatbot Market Companies
| Name | Profile | # Employees | HQ | Website |
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U.S. chatbot market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to chatbot market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 62.49% in 2024. Horizon Databook has segmented the U.S. chatbot market based on solution, services covering the revenue growth of each sub-segment from 2018 to 2030.
In the U.S. the chatbot industry is thriving due to a strong emphasis on customer experience and operational efficiency. Enterprises across industries, from finance to Data Privacy & Compliance, are increasingly integrating chatbots for tasks like lead generation, customer support, and data management. The widespread use of AI and machine learning technologies is propelling the adoption of more advanced chatbot solutions.
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Our clientele includes a mix of chatbot market companies, investment firms, advisory firms & academic institutions.
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Horizon Databook provides a detailed overview of country-level data and insights on the U.S. chatbot market , including forecasts for subscribers. This country databook contains high-level insights into U.S. chatbot market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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U.S. chatbot market size, by offering, 2017-2030 (US$M)
U.S. Chatbot Market Outlook Share, 2024 & 2030 (US$M)
Related regional statistics
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