Market revenue in 2023 | USD 1,293.0 million |
Market revenue in 2030 | USD 5,605.3 million |
Growth rate | 23.3% (CAGR from 2023 to 2030) |
Largest segment | Solution |
Fastest growing segment | Services |
Historical data | 2017 - 2022 |
Base year | 2023 |
Forecast period | 2024 - 2030 |
Quantitative units | Revenue in USD million |
Market segmentation | Solution, Services |
Key market players worldwide | Artificial Intelligence Technology Solutions Inc, EGain Corp, International Business Machines Corp, Verint Systems Inc, Nuance Communications, Inbenta, Creative Virtual, Botsify, Aivo, Acuvate, 24/7 Customer |
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The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to chatbot market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 62.49% in 2024. Horizon Databook has segmented the U.S. chatbot market based on solution, services covering the revenue growth of each sub-segment from 2018 to 2030.
In the U.S. the chatbot industry is thriving due to a strong emphasis on customer experience and operational efficiency. Enterprises across industries, from finance to Data Privacy & Compliance, are increasingly integrating chatbots for tasks like lead generation, customer support, and data management. The widespread use of AI and machine learning technologies is propelling the adoption of more advanced chatbot solutions.
Horizon Databook provides a detailed overview of country-level data and insights on the U.S. chatbot market , including forecasts for subscribers. This country databook contains high-level insights into U.S. chatbot market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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