South Africa Loyalty Management Market Size & Outlook
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South Africa loyalty management market highlights
- The South Africa loyalty management market generated a revenue of USD 221.5 million in 2024 and is expected to reach USD 332.3 million by 2030.
- The South Africa market is expected to grow at a CAGR of 7% from 2025 to 2030.
- In terms of segment, solution was the largest revenue generating component in 2024.
- Service is the most lucrative component segment registering the fastest growth during the forecast period.
Loyalty management market data book summary
| Market revenue in 2024 | USD 221.5 million |
| Market revenue in 2030 | USD 332.3 million |
| Growth rate | 7% (CAGR from 2025 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Service |
| Historical data | 2018 - 2023 |
| Base year | 2024 |
| Forecast period | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Service |
| Key market players worldwide | Aimia Inc, Capillary Technologies, International Business Machines Corp, Comarch, Ogilvy, Oracle Corp, Salesforce Inc, SAP SE ADR, Annex Products (Quad Lock), TIBCO |
Other key industry trends
- In terms of revenue, South Africa accounted for 1.8% of the global loyalty management market in 2024.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Middle East & Africa, UAE loyalty management market is projected to lead the regional market in terms of revenue in 2030.
- Saudi Arabia is the fastest growing regional market in Middle East & Africa and is projected to reach USD 471.9 million by 2030.
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Loyalty Management Market Scope
Loyalty Management Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| The Lacek Group | View profile | 251-500 | Minneapolis, Minnesota, United States, North America | http://www.lacek.com |
| Annex Cloud | View profile | 251-500 | Los Angeles, California, United States, North America | http://www.annexcloud.com/ |
| Capillary Technologies | View profile | 251-500 | Bengaluru, Karnataka, India, Asia | http://www.capillarytech.com |
| Aimia Inc | View profile | 18 | 1 University Avenue, Floor 3, Toronto, ON, Canada, M5J 2P1 | https://www.aimia.com |
| Ogilvy | View profile | 10001+ | New York, New York, United States, North America | https://www.ogilvy.com |
| Comarch | View profile | 5001-10000 | Kraków, Malopolskie, Poland, Europe | http://www.comarch.com |
| TIBCO | View profile | 1001-5000 | Palo Alto, California, United States, North America | http://www.tibco.com |
| Salesforce Inc | View profile | 72682 | 415 Mission Street, 3rd Floor, Salesforce Tower, San Francisco, CA, United States, 94105 | https://www.salesforce.com |
| SAP SE ADR | View profile | 107602 | Dietmar-Hopp-Allee 16, Walldorf, BW, Germany, 69190 | https://www.sap.com |
| International Business Machines Corp | View profile | 282200 | One New Orchard Road, Armonk, NY, United States, 10504 | http://www.ibm.com |
| Oracle Corp | View profile | 164000 | 2300 Oracle Way, Austin, TX, United States, 78741 | https://www.oracle.com |
South Africa loyalty management market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to loyalty management market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 62.84% in 2024. Horizon Databook has segmented the South Africa loyalty management market based on solution, service covering the revenue growth of each sub-segment from 2018 to 2030.
The rising adoption of cloud computing and intense competition among retail brands are driving the growth of the South African loyalty management market. Multiple initiatives have been taken by various end-use industries, such as transportation, retail & e-commerce, and healthcare, to improve their customer engagement.
For instance, in February 2023, Airlink, the airline company, announced the launch of Skybucks, a frequent flyer program, which is expected to allow Airlink customers to earn & redeem rewards in their next flight booking and other Airlink purchases. Such initiatives by end-use companies are expected to propel the demand for loyalty management solutions and services over the forecast period.
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Target buyers of South Africa loyalty management market databook
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Our clientele includes a mix of loyalty management market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.
Horizon Databook provides a detailed overview of country-level data and insights on the South Africa loyalty management market , including forecasts for subscribers. This country databook contains high-level insights into South Africa loyalty management market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
Partial client list
South Africa Component - Loyalty Management Market size, 2024 - 2030 (US$M)
South Africa Loyalty Management Market Outlook Share, 2024 & 2030 (US$M)
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