The self-service technology market is expected to reach USD 39.07 billion by 2022, according to a new study by Grand View Research, Inc. Growing focus by enterprises for offering convenient services to the customers along with customizing cost of these services is estimated to drive demand. Deployment of several types of technologically advanced kiosks and vending machines has revolutionized the industry with an improved automation experience.
Various enterprises operating in sectors including food & beverages, retail, healthcare and banking are estimated to be the key demand facilitators. The industry is driven by smart features including NFC advancements, remote monitoring and cashles transactions.
Increasing awareness for active safety systems, changing lifestyle and enhanced security in financial transactions are projected to propel demand. Biometrics for self-service products has helped consumers to experience secure and safe transactions. However, stringent government safety regulations governing the use of vending machines can act as a restraint for industry growth.
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Further key findings from the study suggest:
Grand View Research has segmented the self-service technology market on the basis of product and region:
Self-Service Technology Product Outlook (Revenue, USD Million, 2012 – 2022)
Self-Service Technology Regional Outlook (Revenue, USD Million, 2012 – 2022)
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