Managed Mobility Services (MMS) is an end-to-end comprehensive process that transforms a business into a mobility-equipped enterprise. The process includes the procurement of the devices, deployment of these devices by configuring the right set of business apps, tools, and content, management of these devices along with the software, apps, and data lying on them, and virtually bridging the connection between remote workforce and the enterprise.
MMS is often misinterpreted with Mobile Workforce Management (MWM). While MMS caters to the organization as a whole, MWM caters specifically to employees working out of office premises.
The global Managed Mobility Services market was valued at USD 14.9 billion in 2020 and is expected to grow at a CAGR of 32.7% from 2020 to 2025. While organizations had been implementing MMS services for a while now due to the rising tendencies of the BYOD (bring your own devices) trend, the COVID pandemic has hurried up the adoption of MMS for corporates. With several companies rethinking about opening their premises at 100% capacity, frameworks to implement MMS are being carried out. Once implemented, the contractual service and maintenances of these frameworks will help drive the market through revenue generated from the installed base.
The market is expected to grow at a high CAGR of 32.7%. Three major reasons driving the market are the increasing adoption of BYOD policies, outsourcing non-core business activities, and remote working scenarios. While these essentially do not make the cost drivers, they ascertain market stability and future growth pockets.
While greater adoption of BYOD policies helps the growth of the market, this coupled with the development of IoT see greater cost savings per employee if Managed Mobility Services are adopted by an organization. Cisco analyses that BYOD favoring organizations save USD 350 per employee annually compared to companies who do not. With the integration of IoT, the savings per employee annually could rise to USD 510. Factors as these will act as direct cost drivers to the market of Managed Mobility Services.
Managed Mobility Services is a comparatively new trend in the market with new concepts and market trends favoring frequently. The nascent stage does not help in the standardization of costs as well. Hence customers have raised concerns over cost control.
The key manufacturers for Managed Mobility Services are IBM Corporation, Wipro, Orange S.A., Fujitsu, AT&T, Telefonica S.A., Deutsche Telekom AG, Vodafone, etc. The Managed Mobility Services market is still in its infancy. The Managed Mobility Services market is consolidated with the top 5-7 players dominating the market. However, the popularity of services and the fast growth is attracting other players as well and the market is heading towards greater fragmentation with other global MNCs as well as small-scale players and startups planning to enter the domain. Grand View Research will help our client identify the best-suited suppliers by mapping their core capabilities and operational efficiency.
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