GVR Report cover 5G Services Market Size, Share & Trends Report

5G Services Market Size, Share & Trends Analysis Report By Communication Type (FWA, eMBB, uRLLC, mMTC), By Vertical (Manufacturing, IT & Telecom, BFSI), By Region, And Segment Forecasts, 2021 - 2028

  • Published Date: Mar, 2021
  • Base Year for Estimate: 2020
  • Report ID: GVR-3-68038-435-2
  • Format: Electronic (PDF)
  • Historical Data: 2020
  • Number of Pages: 125

Report Overview

The global 5G services market size was valued at USD 41.48 billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 46.2% from 2021 to 2028. 5G wireless mobile services enable a fully mobile and connected environment by delivering a wide range of use cases and business models to consumers. Moreover, faster data speeds and extremely low latency offered by the 5G technology would enhance the user experience while using 5G services for several use cases, such as Virtual Reality (VR) and Augmented Reality (AR) gaming, seamless video calling, and Ultra-High Definition (UHD) videos, among others. The growing demand for high-speed data connectivity for unified Internet of Things (IoT) applications, such as smart home energy management, is estimated to propel the adoption of these services over the forecast period.

U.S. 5G services market size, by vertical, 2020 - 2028 (USD Billion)

Moreover, the rising focus on building partnerships by 5G system integration providers with telecom operators is estimated to augment the adoption of these services. Many industry verticals are focusing on technological transformations to improve their overall productivity and operational efficiency as part of the efforts to sustain in a highly competitive environment. The 5G wireless technology holds the potential to help in realizing remarkable transformations across all these verticals through reductions in overall costs and enhancement in productivity. The continued emphasis on improving energy monitoring and management as well as gaining better control of the energy generation and distribution network is also expected to boost the market growth over the forecast period. When it comes to healthcare, some of the largest economies, such as the U.S. and China, are expected to continue investing heavily in the provision of healthcare facilities. For instance, the National Health Expenditure Accounts (NHEA) of the U.S. expects the overall healthcare spending in the country to reach more than USD 6.0 trillion by 2028 exhibiting a CAGR of nearly 6% from 2018 to 2028. Modern healthcare would particularly focus on administering technology-driven treatments to the patients, thereby driving the market growth over the forecast period.

Apart from energy & utilities and healthcare, transportation & logistics is another industry vertical that can offer potential opportunities to this market. For instance, the concept of Vehicle-to-anything (V2X) communication has paved the way for connected vehicles and autonomous driving. 5G services would be playing a crucial role in providing seamless Vehicle-to-Infrastructure (V2I) communication and Vehicle-to-Vehicle (V2V) communication to reduce the chances of accidents on roads. The growing emphasis on ensuring a safe and enhanced driving experience with connected vehicles is expected to drive the market growth over the forecast period.

The next-generation 5G technologies are increasingly being used in public transportation applications. These technologies are capable of providing broadband access for public transportation systems, such as buses and high-speed trains, to provide high-speed internet in transit for entertainment, information, and interaction with smart mobility components. This, in turn, is expected to fuel the market growth. Moreover, the strong emphasis on providing reliable and robust communication during natural disasters, such as floods, hurricanes, and earthquakes, is further estimated to spur the adoption of 5G services.

However, the governments are quoting significantly high prices for service providers for procuring the 5G spectrum. Service providers would have no other option but to pass on these costs to the end users. Thus, the high spectrum prices and the subsequent hike in 5G service subscription prices are expected to hinder the market growth to some extent.

As the market is in the introduction phase, several key service providers across the globe are investing in deploying modern network infrastructure to tap the maximum subscriber base in their region. However, the outbreak of the Covid-19 has put the deployment of several 5G core and base station infrastructures on hold across the globe. In addition, the spectrum auction for 5G services has been postponed by several federal governments across key countries, such as Spain, the U.S., and France, which will hinder the market growth.

Vertical Insights

The IT & telecom segment led the market in 2020 and held the largest revenue share of over 20%. The segment is expected to continue its dominance over the forecast period due to the significant investments by key players in the latest technologies for communication. The growing demand for higher data speeds for residential and commercial applications is estimated to drive the growth of the IT & telecom segment over the forecast period. 5G services are expected to deliver ubiquitous broadband access between homes and offices, which would encourage remote consultation with specialists and reduce business travels. The growing need for enhanced broadband capacity for virtual business meetings is anticipated to propel the segment growth during the forecast period.

The manufacturing sector has been digitalizing rapidly. As such, production lines are being automated continuously to enhance overall productivity. This has triggered the need for seamless wireless communication between the robots, sensors, actuators, and other devices installed in manufacturing facilities. Thus, the manufacturing segment is expected to exhibit the fastest CAGR over the forecast period. Moreover, key verticals, such as healthcare, are expected to see a considerable adoption of the services to provide enhanced telemedicine and healthcare emergency services during and post-pandemic.

Communication Type Insights

The enhanced Mobile Broadband (eMBB) segment dominated the market with a share of more than 41% in 2020 and is expected to grow considerably over the forecast period. The high share is attributed to the preliminary focus by 5G network operators on delivering enhanced broadband capabilities for applications, such as high-speed cloud-based gaming, AR/VR, UHD video, and uninterrupted video calls. The initial phase of the rollout is expected to focus on a 5G wireless non-standalone deployment model. eMBB provides extremely high data speeds for residential and commercial use. Thus, eMBB is expected to cater to several use cases, such as in-vehicle infotainment, 4K video access, and virtual meeting, thereby driving the segment growth.

Global 5G services market share, by communication type, 2020 (%)

The massive Machine-Type Communications (mMTC) segment is expected to witness the fastest growth from 2021 to 2028. Massive machine-type communications envisage catering to the growing need for a developed digital ecosystem. mMTC focuses on providing services for high connection density applications, such as smart buildings and smart cities. The growing need to ensure uninterrupted connectivity for all the IoT devices deployed in a network is anticipated to contribute to the growth of the mMTC segment over the forecast period.

Regional Insights

Asia Pacific led the Marek in 2020 with a share of over 41% and is estimated to expand further at the fastest CAGR during the forecast period. Key market players in APAC, such as China Telecom, China Mobile, SK Telecom, and KT Corporation, are investing aggressively in rolling out the 5G network infrastructure in China, Japan, and South Korea. Most of these investments are for the deployment of the next-generation infrastructure for the media & entertainment, transportation & logistics, healthcare, and manufacturing industry verticals. These investments are estimated to propel the growth of the Asia Pacific regional market over the forecast period. Moreover, the high demand for smartphones supporting higher data speeds has resulted in robust production of 5G-enabled smartphones across the region. 5G services are expected to gain traction as key smartphone manufacturers in the region, such as Huawei Technologies Co. Ltd., Samsung Electronics Co., Ltd, and BBK Electronics Corporation, continue to launch 5G-enabled smartphones in response to the rising demand.

North America was the second-largest regional market in 2020 with a share of over 27%. Some of the most significant investments in deploying the 5G network infrastructure are materializing in the U.S. For instance, according to GVR analysis, mobile operators based in the U.S. invested around USD 250 billion in mobile network infrastructure rollout between 2010 and 2017. The aggressive investments in the country in building smart homes, establishing smart industries, and rolling out smart city projects are expected to contribute to the growth of the regional market over the forecast period.

Key Companies & Market Share Insights

The global market is highly fragmented as several regional telecom service providers are investing in deploying the next-generation infrastructure. This will help companies to gain a huge customer base in the market. In addition, these market players are strategically focusing on mergers and acquisitions to strengthen their foothold in the global market. For instance, in September 2018, T-Mobile signed an agreement with Ericsson to support T-Mobile’s 5G deployment in the U.S.

Moreover, key market players are also investing a huge amount in acquiring the necessary spectrum. Having an adequate spectrum would allow the companies to strengthen their overall portfolios and increase their subscriber base across various countries. For instance, in April 2018, the BT Group plc’s Enterprise (EE) segment acquired 40 MHz of 3.4 GHz spectrum (3540 - 3580 MHz spectrum frequencies) for around USD 426.5 million. The company plans to utilize the spectrum to provide next-generation improved internet services in the U.K. The key players in the global 5G services market include:

  • AT&T, Inc.

  • BT Group plc

  • China Mobile Ltd.

  • China Telecom Corporation Ltd.

  • Bharti Airtel Ltd.

  • KT Corp.

  • Saudi Telecom Company

  • Vodafone Group

  • Deutsche Telekom AG

  • SK Telecom Co., Ltd.

  • Verizon Communications, Inc.

  • NTT Docomo

  • Telecom Italia

  • Sprint Corp.

5G Services Market Report Scope

Report Attribute


Market size value in 2021

USD 46.61 billion

Revenue forecast in 2028

USD 664.75 billion

Growth rate

CAGR of 46.2% from 2021 to 2028

Base year for estimation


Forecast period

2021 - 2028

Quantitative units

Revenue in USD million/billion and CAGR from 2021 to 2028

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

Segments covered

Communication type, vertical, region

Regional scope

North America; Europe; Asia Pacific; Latin America; MEA

Country scope

U.S.; Canada; U.K.; Germany; France; Russia; Italy; Spain; China; India; Japan; South Korea; Brazil; Mexico

Key companies profiled

AT&T, Inc.; BT Group plc; China Mobile Ltd.; China Telecom Corporation Ltd.; Bharti Airtel Ltd.; KT Corp.; Saudi Telecom Company; Vodafone Group; Deutsche Telekom AG; SK Telecom Co., Ltd.; Verizon Communications, Inc.; NTT Docomo; Telecom Italia; Sprint Corp.

Customization scope

Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional & segment scope.

Pricing and purchase options

Avail customized purchase options to meet your exact research needs. Explore purchase options


Segments Covered in the Report

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2020 to 2028. For the purpose of this study, Grand View Research has segmented the global 5G services market report on the basis of communication type, vertical, and region:

  • Communication Type Outlook (Revenue, USD Billion, 2020 - 2028)

    • Fixed Wireless Access (FWA)

    • Enhanced Mobile Broadband (eMBB)

    • Ultra-reliable and Low Latency Communications (uRLLC)

    • Massive Machine-type Communications (mMTC)

  • Vertical Outlook (Revenue, USD Billion, 2020 - 2028)

    • Manufacturing

    • Energy & Utility

    • Media & Entertainment

    • IT & Telecom

    • Transportation & Logistics

    • Aerospace & Defense

    • Healthcare

    • BFSI

    • Government & Public Safety

    • Retail

    • Mining

    • Oil & Gas

    • Agriculture

    • Construction

    • Real Estate

  • Regional Outlook (Revenue, USD Billion, 2020 - 2028)

    • North America

      • U.S.

      • Canada

    • Europe

      • U.K.

      • Germany

      • France

      • Russia

      • Italy

      • Spain

    • Asia Pacific

      • China

      • India

      • Japan

      • South Korea

    • Latin America

      • Brazil

      • Mexico

    • Middle East & Africa (MEA)

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