IT Services Market Size, Share & Trends Report

IT Services Market Size, Share & Trends Analysis Report By Technology (AI & ML, Big Data Analytics), By Approach (Proactive, Reactive), By Deployment, By Enterprise Size, By End-use, By Type, By Application, And Segment Forecasts, 2023 - 2030

  • Report ID: GVR-4-68039-931-9
  • Number of Pages: 100
  • Format: Electronic (PDF)
  • Historical Range: 2017 - 2021
  • Industry: Technology

Market Segmentation

  • IT Services Approach Outlook (Revenue, USD Billion, 2017 - 2030)
    • Reactive IT Services
    • Proactive IT Services
  • IT Services Type Outlook (Revenue, USD Billion, 2017 - 2030)
    • Design & Implementation
    • Operations & Maintenance
  • IT Services Application Outlook (Revenue, USD Billion, 2017 - 2030)
    • Systems & Network Management
    • Data Management
    • Application Management
    • Security & Compliance Management
    • Others
  • IT Services Technology Outlook (Revenue, USD Billion, 2017 - 2030)
    • AI & Machine Learning
    • Big Data Analytics
    • Threat Intelligence
    • Others
  • IT Services Deployment Outlook (Revenue, USD Billion, 2017 - 2030)
    • On-premises
    • Cloud
  • IT Services Enterprise Size Outlook (Revenue, USD Billion, 2017 - 2030)
    • Large Enterprise
    • Small & Medium Enterprise
  • IT Services End-use Outlook (Revenue, USD Billion, 2017 - 2030)
    • BFSI
    • Government
    • Healthcare
    • Manufacturing
    • Media & Communications
    • Retail
    • IT & Telecom
    • Others
  • IT Services Regional Outlook (Revenue, USD Billion, 2017 - 2030)
    • North America
      • North America IT Services Market, by Approach
        • Reactive IT Services
        • Proactive IT Services
      • North America IT Services Market, by Type
        • Design & Implementation
        • Operations & Maintenance
      • North America IT Services Market, by Application
        • Systems & Network Management
        • Data Management
        • Application Management
        • Security & Compliance Management
        • Others
      • North America IT Services Market, by Technology
        • AI & Machine Learning
        • Big Data Analytics
        • Threat Intelligence
        • Others
      • North America IT Services Market, by Deployment
        • On-premises
        • Cloud
      • North America IT Services Market, by Enterprise Size
        • Large Enterprise
        • Small & Medium Enterprise
      • North America IT Services Market, by Vertical
        • BFSI
        • Government
        • Healthcare
        • Manufacturing
        • Media & Communications
        • Retail
        • IT & Telecom
        • Others
      • U.S.
        • U.S. IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • U.S. IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • U.S. IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • U.S. IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • U.S. IT Services Market, by Deployment
          • On-premises
          • Cloud
        • U.S. IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • U.S. IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • Canada
        • Canada IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Canada IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Canada IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Canada IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Canada IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Canada IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Canada IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
    • Europe
      • Europe  IT Services Market, by Approach
        • Reactive IT Services
        • Proactive IT Services
      • Europe IT Services Market, by Type
        • Design & Implementation
        • Operations & Maintenance
      • Europe IT Services Market, by Application
        • Systems & Network Management
        • Data Management
        • Application Management
        • Security & Compliance Management
        • Others
      • Europe IT Services Market, by Technology
        • AI & Machine Learning
        • Big Data Analytics
        • Threat Intelligence
        • Others
      • Europe IT Services Market, by Deployment
        • On-premises
        • Cloud
      • Europe IT Services Market, by Enterprise Size
        • Large Enterprise
        • Small & Medium Enterprise
      • Europe IT Services Market, by Vertical
        • BFSI
        • Government
        • Healthcare
        • Manufacturing
        • Media & Communications
        • Retail
        • IT & Telecom
        • Others
      • Germany
        • Germany IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Germany IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Germany IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Germany  IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Germany IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Germany IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Germany IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • UK
        • UK IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • UK IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • UK IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • UK IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • UK IT Services Market, by Deployment
          • On-premises
          • Cloud
        • UK IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • UK IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • France
        • France IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • France IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • France IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • France IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • France IT Services Market, by Deployment
          • On-premises
          • Cloud
        • France IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • France IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
    • Asia Pacific
      • Asia Pacific IT Services Market, by Approach
        • Reactive IT Services
        • Proactive IT Services
      • Asia Pacific IT Services Market, by Type
        • Design & Implementation
        • Operations & Maintenance
      • Asia Pacific IT Services Market, by Application
        • Systems & Network Management
        • Data Management
        • Application Management
        • Security & Compliance Management
        • Others
      • Asia Pacific IT Services Market, by Technology
        • AI & Machine Learning
        • Big Data Analytics
        • Threat Intelligence
        • Others
      • Asia Pacific IT Services Market, by Deployment
        • On-premises
        • Cloud
      • Asia Pacific IT Services Market, by Enterprise Size
        • Large Enterprise
        • Small & Medium Enterprise
      • Asia Pacific IT Services Market, by Vertical
        • BFSI
        • Government
        • Healthcare
        • Manufacturing
        • Media & Communications
        • Retail
        • IT & Telecom
        • Others
      • China
        • China IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • China IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • China IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • China IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • China IT Services Market, by Deployment
          • On-premises
          • Cloud
        • China IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • China IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • Japan
        • Japan IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Japan IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Japan IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Japan IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Japan IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Japan IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Japan IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • India
        • India IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • India IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • India IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • India IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • India IT Services Market, by Deployment
          • On-premises
          • Cloud
        • India IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • India IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • South Korea
        • South Korea IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • South Korea IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • South Korea IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • South Korea IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • South Korea IT Services Market, by Deployment
          • On-premises
          • Cloud
        • South Korea IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • South Korea IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • Australia
        • Australia IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Australia IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Australia IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Australia IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Australia IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Australia IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Australia IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
    • Latin America
      • Latin America IT Services Market, by Approach
        • Reactive IT Services
        • Proactive IT Services
      • Latin America IT Services Market, by Type
        • Design & Implementation
        • Operations & Maintenance
      • Latin America IT Services Market, by Application
        • Systems & Network Management
        • Data Management
        • Application Management
        • Security & Compliance Management
        • Others
      • Latin America IT Services Market, by Technology
        • AI & Machine Learning
        • Big Data Analytics
        • Threat Intelligence
        • Others
      • Latin America IT Services Market, by Deployment
        • On-premises
        • Cloud
      • Latin America IT Services Market, by Enterprise Size
        • Large Enterprise
        • Small & Medium Enterprise
      • Latin America IT Services Market, by Vertical
        • BFSI
        • Government
        • Healthcare
        • Manufacturing
        • Media & Communications
        • Retail
        • IT & Telecom
        • Others
      • Brazil
        • Brazil IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Brazil IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Brazil IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Brazil IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Brazil IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Brazil IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Brazil IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • Mexico
        • Mexico IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Mexico IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Mexico IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Mexico IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Mexico IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Mexico IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Mexico IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
    • Middle East and Africa (MEA)
      • MEA IT Services Market, by Approach
        • Reactive IT Services
        • Proactive IT Services
      • MEA IT Services Market, by Type
        • Design & Implementation
        • Operations & Maintenance
      • MEA IT Services Market, by Application
        • Systems & Network Management
        • Data Management
        • Application Management
        • Security & Compliance Management
        • Others
      • MEA IT Services Market, by Technology
        • AI & Machine Learning
        • Big Data Analytics
        • Threat Intelligence
        • Others
      • MEA IT Services Market, by Deployment
        • On-premises
        • Cloud
      • MEA IT Services Market, by Enterprise Size
        • Large Enterprise
        • Small & Medium Enterprise
      • MEA IT Services Market, by Vertical
        • BFSI
        • Government
        • Healthcare
        • Manufacturing
        • Media & Communications
        • Retail
        • IT & Telecom
        • Others
      • Kingdom of Saudi Arabia
        • Kingdom of Saudi Arabia IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • Kingdom of Saudi Arabia IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • Kingdom of Saudi Arabia  IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • Kingdom of Saudi Arabia  IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • Kingdom of Saudi Arabia IT Services Market, by Deployment
          • On-premises
          • Cloud
        • Kingdom of Saudi Arabia IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • Kingdom of Saudi Arabia IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • UAE
        • UAE IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • UAE IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • UAE IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • UAE IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • UAE IT Services Market, by Deployment
          • On-premises
          • Cloud
        • UAE IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • UAE IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others
      • South Africa
        • South Africa IT Services Market, by Approach
          • Reactive IT Services
          • Proactive IT Services
        • South Africa  IT Services Market, by Type
          • Design & Implementation
          • Operations & Maintenance
        • South Africa IT Services Market, by Application
          • Systems & Network Management
          • Data Management
          • Application Management
          • Security & Compliance Management
          • Others
        • South Africa IT Services Market, by Technology
          • AI & Machine Learning
          • Big Data Analytics
          • Threat Intelligence
          • Others
        • South Africa IT Services Market, by Deployment
          • On-premises
          • Cloud
        • South Africa IT Services Market, by Enterprise Size
          • Large Enterprise
          • Small & Medium Enterprise
        • South Africa IT Services Market, by Vertical
          • BFSI
          • Government
          • Healthcare
          • Manufacturing
          • Media & Communications
          • Retail
          • IT & Telecom
          • Others

IT Services Market Dynamics

Driver: Increasing demand for cloud services

Cloud-based services enable faster turnaround times (TAT) and businesses worldwide are converting to cloud-based services due to their ability to reduce capital expenditures on IT. The need for IT support services has increased dramatically due to governments making major IT industry investments. One factor for cloud services being so popular is that cloud storage is significantly safer than on-site servers. Despite theft of a gadget or damage to a physical building, the cloud keeps a company's data safe, and it cannot be damaged, lost, or compromised on-site. Numerous corporate enterprises have expressed positive experiences with cloud computing's security as it also lessens human mistakes. Additionally, cloud computing safeguards the private data of multiple companies.

Leading IT organizations worldwide value operational flexibility as another important commercial benefit of cloud computing. With time, cloud computing has advanced to support businesses that use this game-changing technology efficiently. In the current modern competitive environment, companies want the means to improve their efficiency, productivity, and overall performance, and cloud technology offers a flexible means of expansion. Furthermore, the introduction of the public cloud has significantly altered how businesses approach their IT plans.

Driver: Integration of support services with social media

There is a growing trend toward combining IT services with the social media industry. It is anticipated that most businesses will use it as a service channel over the forecast years. This integration not only lowers the overall costs and complexity of the IT system but also makes access to support services simple, which increases the need for improved IT assistance. Utilizing social media as part of a marketing strategy is known as social media integration. It could imply that the company promotes its social media accounts during product demonstrations, meetings, webinars, and business events. Social media integration also refers to the use of social media by the company to invite customers to events, allowing for two-way advertising. Customers can be informed about company activities like meetings or webinars or be directed to your firm's website via social media. Additionally, businesses can utilize their websites to maintain their social media profiles, letting clients know about them so they can follow them. Some social media-related IT services offered by agencies are strategy planning, research and analysis, and cyber security services.

Restraint: Security and privacy concerns

Limited security is a hazard of working with an outsourced IT company. It could take the form of out-of-date security measures and security techniques, ignorance of current security risks, and more. However, internal IT teams are also subject to this danger. Working with a trustworthy IT professional is the greatest way to maintain the best network security, backup and recovery systems, and disaster readiness. Cloud computing services serve businesses in cutting costs and increasing operational effectiveness. These services have several benefits, including scalability, flexibility, and agility. Cloud data is still vulnerable to cyber-attacks even though the cloud provides several advantages and security precautions. The amount of cyberattacks is continually rising due to the growing data volume and escalating organizational initiatives toward digital transformation. Enterprise data is becoming more vulnerable to risks from cyberattacks like account or service hijacking and cloud malware injection assaults. Threats like these could force closures and losses for businesses. For instance, in December 2022, TPG Telecom Ltd., an Australian internet service provider, disclosed that 15,000 of its corporate clients' emails had been accessed in a high-profile cyberattack.

What Does This Report Include?

This section will provide insights into the contents included in this IT services market report and help gain clarity on the structure of the report to assist readers in navigating smoothly.

IT services market qualitative analysis

  • Industry overview

  • Industry trends

  • Market drivers and restraints

  • Market size

  • Growth prospects

  • Porter’s analysis

  • PESTEL analysis

  • Key market opportunities prioritized

  • Competitive landscape

    • Company overview

    • Financial performance

    • Product benchmarking

    • Latest strategic developments

IT services market quantitative analysis

  • Market size, estimates, and forecast from 2017 to 2030

  • Market estimates and forecast for product segments up to 2030

  • Regional market size and forecast for product segments up to 2030

  • Market estimates and forecast for application segments up to 2030

  • Regional market size and forecast for application segments up to 2030

  • Company financial performance

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