Table of Contents
Chapter 1 Executive Summary
1.1 SaaS Based CRM Software – Industry Summary & Critical Success Factors (CSFs)
Chapter 2 SaaS Based CRM Software Industry Outlook
2.1 Market Segmentation
2.2 Market Size and Growth Prospects
2.3 SaaS Based CRM Software Market Dynamics
2.4 Key Opportunities Prioritized
2.5 Industry Analysis - Porter's
2.6 SaaS Based CRM Software - Company Market Share Analysis
2.7 SaaS Based CRM Software - PESTEL Analysis
Chapter 3 SaaS Based CRM Software Application Outlook
3.1 Customer Service and Support
3.2 E-Commerce
3.3 Sales
3.4 Marketing
Chapter 4 SaaS Based CRM Software Regional Outlook
4.1 North America
4.2 Europe
4.3 Asia Pacific
4.4 RoW
Chapter 5 Competitive Landscape
5.1 Revenue Analysis
5.2 Product Benchmarking
5.3 Strategic Development
Chapter 6 Methodology and Scope
6.1 Research Methodology
6.2 Research Scope & Assumption
6.3 List of Data Sources