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AI Agents Market Size To Reach $182.97 Billion By 2033

AI Agents Market Size To Reach $182.97 Billion By 2033

December 2025 | Report Format: Electronic (PDF)

AI Agents Market Growth & Trends

The global AI Agents market size is expected to reach USD 182.97 billion by 2033, registering a CAGR of 49.6% from 2026 to 2033, according to a new report by Grand View Research, Inc. This high growth is driven by advancements in AI, machine learning, and NLP. AI agents, including chatbots, virtual assistants, and autonomous decision-making systems, are being increasingly adopted across industries such as healthcare, finance, e-commerce, and customer service. Businesses leverage AI agents to enhance operational efficiency, reduce costs, and improve user experience. The rising demand for automation, coupled with the proliferation of big data and cloud computing, is further accelerating market expansion. For instance, in October 2024, Honeywell International Inc., a U.S.-based technology company, and Google Cloud announced a collaboration to integrate AI agents with Honeywell Forge, Honeywell's IoT platform, to enhance autonomous operations in the industrial sector, improve productivity, and upskill workers. The aims to utilize Google Cloud’s Gemini AI technology to offer purpose-built industrial AI agents and advanced cybersecurity solutions.

The rise of Automated Customer Service Agents (ACSAs) is transforming the landscape of the AI agent industry in several significant ways. As businesses aim to streamline operations, improve customer experience, and reduce costs, the integration of AI-driven customer service solutions has become a key element of their strategy. This rapid adoption and evolution of ACSAs are driving innovation, creating new opportunities, and shaping the future of AI in customer interaction. Moreover, AI agents handle multiple inquiries simultaneously, which dramatically reduce waiting times and improve service levels. This ability to scale operations efficiently is particularly valuable for businesses with a high volume of customer interactions, making the AI agent industry an essential component in modern customer service strategies. For instance, In January 2024, Google LLC launched Agentspace, a platform that enables retailers to build intelligent AI agents for personalizing customer experiences and optimizing operations. The platform helps retailers automate tasks such as inventory management, customer support, and product recommendations to improve efficiency and drive customer satisfaction.

Moreover, AI agents are becoming more adaptable and tailored to specific industries, such as healthcare, finance, e-commerce, and education. AI tools designed for healthcare, for instance, can assist with medical diagnoses, monitor patient health, or automate administrative tasks, while AI agents in finance can enhance fraud detection, streamline customer onboarding, and optimize trading algorithms. These AI solutions can now be deployed with minimal effort, providing significant advantages in terms of speed and cost-effectiveness. For instance, in September 2024, Salesforce, Inc. and IBM Corporation collaborated to deliver advanced AI agents for sales and services, enabling organizations to automate tasks while maintaining control over their data, especially in regulated industries. By combining Salesforce's Agentforce with IBM’s watsonx and Granite models, businesses can enhance productivity, streamline operations, and improve customer experiences through customized autonomous agents powered by their enterprise data.

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AI Agents Market Report Highlights

The machine learning technology segment led the market and accounted for 30.56% of the global revenue share in 2025. Machine learning algorithms enable AI agents to analyze vast amounts of data and make informed decisions quickly
The single agent systems segment accounted for the largest market revenue share in 2025. These systems are easier and faster to implement compared to multi-agent systems.
The ready-to-deploy agents segment accounted for the largest market revenue share in 2025. Businesses can implement ready-to-deploy agents with minimal setup time, allowing them to start benefiting from AI technologies immediately
The customer service and virtual assistants segment accounted for the largest market revenue share in 2025. The market is driven due to the advanced AI algorithms that allow virtual assistants to analyze customer data and interactions, providing personalized responses and recommendations that enhance the customer experience
The North America AI agents industry dominated the market with a 39.63% revenue share in 2025, due to the region’s advanced technological infrastructure, high concentration of leading technological companies