The global managed services market size is projected to reach USD 731.08 billion by 2030, according to a new study conducted by Grand View Research, Inc. The market is anticipated to grow at a CAGR of 14.1% from 2025 to 2030. Strengthening profit margins, which cater efficiently to the needs of dynamic business environments, and improvements in operational efficiency are also expected to contribute to the growth of the market. Benefits associated with managed services implementation, such as a significant reduction in IT operational expenses and increased organizational efficiency, are also anticipated to drive market growth.
Managed services help reduce recurring in-house IT expenditures by ensuring the IT infrastructure is running at optimal efficiency at all times while also automating business operations. This subsequently allows organizations to effectively achieve their business objectives, especially pertaining to strengthening the bottom line and increasing profitability. These initiatives also help various end-users, such as expert-led architectural design reviews, public sector, and government organizations to address unique digital transformation and accelerate cloud adoption.
For instance, in July 2023, MongoDB, Inc., a developer of the data platform, announced MongoDB Atlas for the public sector, an initiative that enables government agencies and public sector organizations to develop modern, data-driven applications that better serve end-users at MongoDB.local for government solutions platform. As part of the new initiative, public sector organizations can access tailored technology partnerships, expert-led architectural design reviews, and specific data to provide tailored technology training.
Several businesses encountered challenges due to the COVID-19 pandemic, and managed services providers (MSPs) were no exception. Organizations globally opted for managed services to ensure operational efficiency amid lockdowns being implemented across various nations due to coronavirus. Organizational spending on new automation initiatives gradually slowed down during the pandemic.
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The managed data center segment dominated the market for managed services and accounted for a revenue share of over 16.0% in 2024.
The business process outsourcing (BPO) segment accounted for the largest revenue share of over 40.0% in 2024.
Based on deployment, the on-premise segment led the managed services market with the largest revenue share of over 51.0% in 2024.
The large enterprise segment led the market with the largest revenue share of over 60.0% in 2024. Global expansion and business diversification are contributing to this trend.
The BFSI segment led the market with the largest revenue share of over 19.0% in 2024. The increasing use of data analytics and AI in financial services is boosting reliance on managed services.
North America dominated the managed services industry with a revenue share of over 33.0% in 2024.
Grand View Research has segmented the global managed services market on the basis of solution, managed information service (MIS), deployment, enterprise size, end use, and region:
Managed Services Solution Outlook (Revenue, USD Billion, 2018 - 2030)
Managed Data Center
Managed Network
Managed Mobility
Managed Infrastructure
Managed Backup and Recovery
Managed Communication
Managed Information
Managed Security
Managed Services Managed Information Service (MIS) Outlook (Revenue, USD Billion, 2018 - 2030)
Business Process Outsourcing (BPO)
Business Support Systems
Project & Portfolio Management
Others
Managed Services Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
Hosted
On-Premise
Managed Services Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
Small & Medium Enterprises (SMEs)
Large Enterprises
Managed Services End Use Outlook (Revenue, USD Billion, 2018 - 2030)
BFSI
Government
Healthcare
IT & Telecommunication
Manufacturing
Media & Entertainment
Retail
Others
Managed Services Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Mexico
Europe
U.K.
Germany
France
Asia Pacific
China
India
Japan
Australia
South Korea
Latin America
Brazil
Middle East & Africa
UAE
Saudi Arabia
South Africa
List of Key Players of Managed Services Market
Accenture
Atera Networks Ltd.
ARYAKA NETWORKS, INC.
AT&T Inc.
BMC Software, Inc.
Broadcom
Cisco Systems, Inc.
DXC Technology Company
Fujitsu
HCL Technologies Limited
HP Development Company, L.P.
International Business Machines Corporation
Lenovo
ScalePad Software Inc.
Telefonaktiebolaget LM Ericsson
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