The global retail banking market size is expected to reach USD 2,840.70 billion by 2030, growing at a CAGR of 5.6% from 2023 to 2030, according to a new report by Grand View Research, Inc. The growth is attributed to the increasing focus of banks on improving the customer experience through offering competitive interest rates and improved customer connectivity. By providing better rates and strengthening customer interactions, banks aim to attract and retain customers, leading to increased market demand for their services.
In addition, the stable nature of retail deposits in a demand-driven economy contributes to the growth of the market. Retail banks typically rely on customer deposits as a stable and reliable source of funding. As customers trust the stability of retail banking institutions, they are more likely to deposit their funds, providing banks with a solid foundation for lending and other banking activities. This stability allows retail banks to operate with lower marketing efforts and focus on meeting the evolving expectations of customers for various products and services.
Another factor is the ongoing modification of business processes by retail banking companies to reduce operational costs. By streamlining operations and optimizing efficiency, banks can lower their expenses and potentially pass on cost savings to customers in the form of more competitive rates and fees. This cost-reduction strategy enhances the attractiveness of their products and services, driving the growth of the retail banking industry.
The COVID-19 pandemic highlighted the importance of remote banking services, pushing banks to improve their digital infrastructure and customer experience. As a result, customers who may have been hesitant to embrace digital banking before the pandemic became more comfortable and experienced the benefits of convenience, speed, and accessibility. This shift in customer behavior and the growing acceptance of digital banking services are expected to have a lasting positive impact on the growth trajectory of the retail banking industry.
Request a free sample copy or view report summary: Retail Banking Market Report
The private sector banks segment dominated the market. The private sector banks have invested significantly in technology and digital transformation. They have embraced advancements such as online and mobile banking, chatbots, and seamless digital payment solutions, contributing to the segment’s growth
The debit and credit cards segment is expected to experience rapid growth due to the rise of e-commerce and online shopping. Cards are the preferred payment method for online transactions, providing a seamless and secure payment experience
The Middle East & Africa region is expected to experience rapid growth. Digital transformation is playing a pivotal role in the growth of the retail banking industry in the MEA region. The widespread adoption of smartphones and increasing internet penetration have created a conducive environment for digital banking services
Grand View Research has segmented the global retail banking market based on type, service, and region:
Retail Banking Type Outlook (Revenue, USD Billion, 2017 - 2030)
Public Sector Banks
Private Sector Banks
Community Development Banks
Non-banking Financial Companies (NBFC)
Retail Banking Service Outlook (Revenue, USD Billion, 2017 - 2030)
Saving and Checking Accounts
Debit and Credit Cards
Certificates of Deposits
Retail Banking Regional Outlook (Revenue, USD Billion, 2017 - 2030)
Middle East & Africa
Kingdom of Saudi Arabia (KSA)
List of Key Players in the Retail Banking Market
JP Morgan Chase & Co.
Bank of America Corporation
China Construction Bank
Deutsche Bank AG
Mitsubishi UFJ Financial Group, Inc.
GET A FREE SAMPLE
This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. See for yourself.
NEED A CUSTOM REPORT?
We can customize every report - free of charge - including purchasing stand-alone sections or country-level reports, as well as offer affordable discounts for start-ups & universities.
Contact us now to get our best pricing.
"The quality of research they have done for us has been excellent..."