Unified Communication And Business Headsets Market To Reach $9.61 Billion By 2030

November 2023 | Report Format: Electronic (PDF)

Unified Communication And Business Headsets Market Growth & Trends

The global unified communication and business headsets market size is expected to reach USD 9.61 billion by 2030, registering a CAGR of 14.2% from 2023 to 2030, according to a new report by Grand View Research, Inc. The adoption of unified communication headsets is increasing as these headsets include active noise cancellation feature that enables reduction in external disturbances and improvements in employee productivity.

The growing competition in the market is driving the need for multitasking in organizations at various levels. The demand for wireless headsets is expected to grow as they are compatible with laptops, notebooks, PCs, and smartphones. These headsets have been largely used by executives and senior management employees.

The wireless segment dominated the market in the year 2018. Increasing adoption of softphones by various call centers is driving the demand for high-quality headsets that enable efficient communication, irrespective of the employee or client location, thereby, increasing profits for organizations.

The USB-based wired PC headsets are anticipated to witness substantial growth within the office and working-class professionals. Trends such as mobility and flexibility at work are driving the demand for use of wireless devices at work and home. The business segment is witnessing increasing adoption of wireless devices. Traditional BPOs and call centers are largely adopting cordless headsets.


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Unified Communication And Business Headsets Market Report Highlights

  • The headphones segment accounted for the largest revenue share of 67.9% in 2022. Numerous large-scale organizations have initiated the adoption of unified communications to conduct video conferences, webinars, training sessions, and meetings using UC technology for reducing their traveling expenses.

  • The wired segment accounted for the largest revenue share of 56.0% in 2022. Wired headsets have lower latency and lag compared to wireless alternatives.

  • The 50 to 100 segment accounted for the largest revenue share of 50.9% in 2022. Consumers prefer mid-range audio devices, primarily owing to benefits such as comfortable wearing style and high fidelity.

  • The online sales channel segment is expected to emerge as a fastest-growing distribution channel segment over the next six years. Online sales channel includes the provision of various offers on product prices, which encourage consumers to shop headsets through online platforms.

  • The business enterprises segment is expected to grow at the fastest CAGR of 14.6% over the forecast period. The demand for unified communication has been increasing over the years and several enterprises have deployed IP infrastructure, which supports real-time communication services.

  • The North American region accounted for the largest market share in terms of revenue and is expected to continue to dominate the market over the forecast period.

Unified Communication And Business Headsets Market Segmentation

Grand View Research has segmented the global unified communication and business headsets market based on product, type, price, distribution channel, end use, and region:

Unified Communication And Business Headsets Product Outlook (Volume, Thousand Units; Revenue, USD Million; 2017 - 2030)

  • Earphones

  • Headphones

Unified Communication And Business Headsets Type Outlook (Volume, Thousand Units; Revenue, USD Million; 2017 - 2030)

  • Wired

  • Wireless

    • Bluetooth

    • NFC

    • Wi-Fi

    • Others

Unified Communication And Business Headsets Price Outlook (Volume, Thousand Units; Revenue, USD Million; 2017 - 2030)

  • <50 USD

  • 50 to 100 USD

  • >100 USD

Unified Communication And Business Headsets Distribution Channel Outlook (Volume, Thousand Units; Revenue, USD Million; 2017 - 2030)

  • Exclusive Showrooms

  • Online Sales Channel

  • Others

Unified Communication And Business Headsets End-Use Outlook (Volume, Thousand Units; Revenue, USD Million; 2017 - 2030)

  • Contact Center

  • Business Enterprises

Unified Communication And Business Headsets Regional Outlook (Volume, Thousand Units; Revenue, USD Million; 2017 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • UK

    • Germany

    • France

  • Asia Pacific

    • China

    • Japan

    • India

    • Australia

    • South Korea

  • Latin America

    • Brazil

    • Mexico

    • Middle East and Africa

  • United Arab Emirates (UAE)

    • Saudi Arabia

    • South Africa

List Of Key Players Unified Communication And Business Headsets Market

  • Agero Inc.

  • Aplicom

  • Mitacs

  • Masternaut Limited.

  • Meta System S.p.A

  • MiX Telematics.

  • Octo Telematics S.p.A

  • Sierra Wireless

  • TomTom Telematics BV

  • TRIMBLE INC.

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