U.S. Digital Front Door Market Size Worth $1.65 Billion By 2030

U.S. Digital Front Door Market Growth & Trends

The U.S. digital front door market size is expected to reach USD 1.65 billion by 2030, according to a new report by Grand View Research, Inc. The market is expected to expand at a CAGR of 14.91% from 2023 to 2030. From patient registration to clinical care and final bill payment, healthcare is transitioning to a more digital, streamlined experience. Many organizations have had trouble making the switch from manual, retrospective processes to digital interactions to improve clinician and customer engagement.

Growing demand for telehealth is a major market driver. The significance of the various digital assets of health systems also came into light as a result of the COVID-19 pandemic's impact on the need for teleconsultations. Hospitals and other healthcare institutions across the nation have battled to retain appropriate staffing as a result of the COVID-19 pandemic, particularly as the omicron version surged toward the end of 2021 and the beginning of 2022. The ability to maintain safe staffing levels and deliver essential services has frequently been constrained by rising labor expenses and the stress on healthcare employees' mental health. These dynamics have caused providers to reconsider the most effective delivery of healthcare services.

Every healthcare business is seeing disruptions to traditional data flows as the healthcare and clinical trial landscape changes. Nowadays, patients have more options than ever before for receiving treatment, such as telemedicine and virtual care. Patient-centricity is now front and center across the healthcare ecosystem. Thus, supporting market growth.

Organizations in the healthcare sector are merging in significant masses to build more powerful integrated healthcare delivery systems. There is intense competition among market players to provide products and services as provider networks and managed care organizations merge, reducing the number of consumers. As a result, these providers could try to bargain down the price of the products and services using their market position.

Additionally, the integration of administration and billing services through integrated delivery systems may result in a decline in product demand. Thus, such consolidation may also lead to integrated delivery systems making newly acquired physician practices to replace the products and services with those already in use in the larger enterprise.

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U.S. Digital Front Door Market Report Highlights

• The mobile segment held a substantial share of over 56% based on the interface in 2022, owing to the high internet usage, smartphones, and the adoption of these mobile apps

• The providers segment accounted for a market share of over 51% in 2022. Providers serve the major patients volume and are also the main line of treatment for consultation from general to specialist health concerns

• During the forecast period, the Payers segment held the second-largest market. It can be attributed to the rising use of customer and patient interaction programs that encourage broad adoption and facilitate the provision of value-based care

• There is an increasing number of partnerships and collaborations being undertaken in this market to gain a higher market share. Besides, market players engage in mergers and acquisitions to strengthen their market position

U.S. Digital Front Door Market Segmentation

Grand View Research has segmented the U.S. digital front door market based on interface and end-use:

U.S. Digital Front Door Interface Outlook (Revenue, USD Million, 2018 - 2030)

• Web

• Mobile

U.S. Digital Front Door End-use Outlook (Revenue, USD Million, 2018 - 2030)

• Providers

• Payers

• Others

List of Key Players in the U.S. Digital Front Door Market

• Induction Healthcare Group PLC

• Oracle (Cerner)

• Orion Health group of companies

• DeliverHealth

• mphrX

• Persistent Systems

• e-Zest Solutions

• Seqster

• HTC GLOBAL SERVICES

• Silverline

• GYANT