Table of Contents
Chapter 1 Chatbot Market: Methodology and Scope
1.1 Research Methodology
1.2 Research Scope & Assumptions
1.3 List of Data Sources
Chapter 2 Chatbot Market: Executive Summary
2.1 Chatbot - Industry Snapshot & Key Buying Criteria, 2017 - 2030
Chapter 3 Chatbot Market: Industry Outlook
3.1 Market Segmentation
3.2 Market Size and Growth Prospects
3.3 Evolution of Chatbot Industry
3.4 Chatbot - Ecosystem
3.5 Chatbot Market Dynamics
3.5.1 Market driver analysis
3.5.1.1 Increasing messaging applications
3.5.1.2 Reduction in expenses of enterprises
3.5.1.3 Increasing application in e-commerce and BFSI industries
3.5.2 Market restraint analysis
3.5.2.1 Availability of free chatbot with specific rule set
3.5.3 Market Opportunity Analysis
3.5.3.1 Integration with Payment services
3.5.3.2 Integration with various IOT devices
3.6 Segmental Trends
3.7 Key Opportunities - Prioritized
3.8 Chatbot - Key Company Analysis, 2022
3.9 Industry Analysis - Porter’s
3.10 Chatbot-PEST Analysis
3.11 Chatbot Market Insights
3.11.1 Major platforms on which chatbots are build
3.11.2 Major messaging platforms for which chatbots are build
3.11.3 Major investors and companies
3.11.4 General cost structure
3.11.5 Key features of chatbot
3.12 Chatbot Market Impact Analysis
3.12.1 Hurdles faced- how they are addressed
3.12.1.1 Threat from the messaging platforms
3.12.1.2 Charges for deployment & distribution
3.12.1.3 Stiff competition
3.12.1.4 Monetization
3.12.1.5 Voice bots or virtual assistants
3.12.1.6 Discovery, marketing & distribution
3.12.1.7 Picking the right platform
3.12.2 Investors strategy
3.12.3 Recent major mergers & acquisitions
3.12.4 Future of chatbot industry
3.12.5 Chatbot companies key strategies
3.12.6 Analyst recommendations
Chapter 4 Chatbot: Offering Estimates & Trend Analysis
4.1 Chatbot Market: Offering Movement Analysis
4.1.1 Solution
4.1.1.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
4.1.2 Services
4.1.2.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 5 Chatbot: Type Estimates & Trend Analysis
5.1 Chatbot Market: Application Movement Analysis
5.1.1 Standalone
5.1.1.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
5.1.2 Web-based
5.1.2.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
5.1.3 Messenger-based/Third Party
5.1.3.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 6 Chatbot: Medium Estimates & Trend Analysis
6.1 Chatbot Market: Medium Movement Analysis
6.1.1 Contact Centers
6.1.1.1 Global market estimates and forecasts, 2016 - 2030 (USD Million)
6.1.2 Websites
6.1.2.1 Global market estimates and forecasts, 2016 - 2030 (USD Million)
6.1.3 Social Media
6.1.3.1 Global market estimates and forecasts, 2016 - 2030 (USD Million)
6.1.4 Mobile Application
6.1.4.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 7 Chatbot: Business Function Estimates & Trend Analysis
7.1 Chatbot Market: Medium Movement Analysis
7.1.1 IT Services
7.1.1.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
7.1.2 HR Services
7.1.2.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
7.1.3 Sales & Marketing
7.1.3.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
7.1.4 Finance
7.1.4.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 8 Chatbot: Application Estimates & Trend Analysis
8.1 Chatbot Market: Medium Movement Analysis
8.1.1 Customer Services
8.1.1.1 Global market estimates and forecasts, 2018 - 2030 (USD Million)
8.1.2 Branding & Advertising
8.1.2.1 Global market estimates and forecasts, 2018 - 2030 (USD Million)
8.1.3 Personal Assistance
8.1.3.1 Global market estimates and forecasts, 2018 - 2030 (USD Million)
8.1.4 Data Privacy & Compliance
8.1.4.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
8.1.5 Payment Processing
8.1.5.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
8.1.6 Others
8.1.6.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 9 Chatbot: Vertical Estimates & Trend Analysis
9.1 Chatbot Market: Vertical Movement Analysis
9.1.1 Healthcare
9.1.1.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
9.1.2 Retail and e-commerce
9.1.2.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
9.1.3 Banking Financial Services and Insurance (BFSI)
9.1.3.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
9.1.4 Media and entertainment
9.1.4.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
9.1.5 Travel & tourism
9.1.5.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
9.1.6 Transportation and Logistics
9.1.6.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
9.1.7 Other
9.1.7.1 Global market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 10 Chatbot: Regional Estimates & Trend Analysis
10.1 Chatbot Market: Regional Movement Analysis
10.2 North America
10.2.1 North America market place: Key takeaways
10.2.2 North America Chatbot market, 2017 - 2030
10.2.2.1 North America market estimates and forecasts, 2017 - 2030 (USD Million)
10.2.3 U.S. chatbot market, 2017 - 2030
10.2.3.1 U.S. market estimates and forecasts, 2017 - 2030 (USD Million)
10.2.4 Canada chatbot market, 2017 - 2030
10.2.4.1 Canada market estimates and forecasts, 2017 - 2030 (USD Million)
10.2.5 Mexico chatbot market, 2017 - 2030
10.2.5.1 Mexico market estimates and forecasts, 2017 - 2030 (USD Million)
10.3 Europe
10.3.1 Europe market place: Key takeaways
10.3.2 Europe chatbot market, 2017 - 2030
10.3.2.1 Europe market estimates and forecasts, 2017 - 2030 (USD Million)
10.3.3 Germany chatbot market, 2017 - 2030
10.3.3.1 Germany market estimates and forecasts, 2017 - 2030 (USD Million)
10.3.4 U.K. chatbot market, 2017 - 2030
10.3.4.1 U.K. market estimates and forecasts, 2017 - 2030 (USD Million)
10.4 Asia Pacific
10.4.1 Asia Pacific market place: Key takeaways
10.4.2 Asia Pacific chatbot market, 2017 - 2030
10.4.2.1 Asia Pacific market estimates and forecasts, 2017 - 2030 (USD Million)
10.4.3 China Chatbot market, 2017 - 2030
10.4.3.1 China market estimates and forecasts, 2017 - 2030 (USD Million)
10.4.4 South Korea chatbot market, 2017 - 2030
10.4.4.1 South Korea market estimates and forecasts, 2017 - 2030 (USD Million)
10.4.5 Japan chatbot market, 2017 - 2030
10.4.5.1 Japan market estimates and forecasts, 2017 - 2030 (USD Million)
10.5 South America
10.5.1 South America market place: Key takeaways
10.5.2 South America chatbot market, 2017 - 2030
10.5.2.1 South America market estimates and forecasts, 2017 - 2030 (USD Million)
10.5.3 Brazil chatbot market, 2017 - 2030
10.5.3.1 Brazil market estimates and forecasts, 2017 - 2030 (USD Million)
10.6 MEA
10.6.1 MEA marketplace: Key takeaways
10.6.2 MEA chatbot market, 2017 - 2030
10.6.2.1 MEA market estimates and forecasts, 2017 - 2030 (USD Million)
Chapter 11 Competitive Product landscape
11.1 [24]7.ai, Inc
11.1.1 Company overview
11.1.2 Financial performance
11.1.3 Product benchmarking
11.1.4 Strategic Initiatives
11.2 Acuvate
11.2.1 Company overview
11.2.2 Financial performance
11.2.3 Product benchmarking
11.2.4 Strategic Initiatives
11.3 Aivo
11.3.1 Company overview
11.3.2 Financial performance
11.3.3 Product benchmarking
11.3.4 Strategic Initiatives
11.4 Artificial Solutions
11.4.1 Company overview
11.4.2 Financial performance
11.4.3 Product benchmarking
11.4.4 Strategic Initiatives
11.5 Botsify Inc.
11.5.1 Company overview
11.5.2 Financial performance
11.5.3 Product benchmarking
11.5.4 Strategic Initiatives
11.6 Creative Virtual Ltd.
11.6.1 Company overview
11.6.2 Financial performance
11.6.3 Product benchmarking
11.6.4 Strategic Initiatives
11.7 eGain Corporation
11.7.1 Company overview
11.7.2 Financial performance
11.7.3 Product benchmarking
11.7.4 Strategic Initiatives
11.8 IBM Corporation
11.8.1 Company overview
11.8.2 Financial performance
11.8.3 Product benchmarking
11.8.4 Strategic Initiatives
11.9 Inbenta Technologies Inc.
11.9.1 Company overview
11.9.2 Financial performance
11.9.3 Product benchmarking
11.9.4 Strategic Initiatives
11.11 Next IT Corp.
11.11.1 Company overview
11.11.2 Financial performance
11.11.3 Product benchmarking
11.11.4 Strategic Initiatives
11.11 Next IT Corp
11.11.1 Company overview
11.11.2 Financial performance
11.11.3 Product benchmarking
11.11.4 Strategic Initiatives
List of Tables
TABLE 1 Chatbot - Industry snapshot & critical success factor, 2017 - 2030
TABLE 2 Global chatbot market, 2017 - 2030 (USD Million)
TABLE 3 Global chatbot market estimates and forecasts by Offering , 2017 - 2030 (USD Million)
TABLE 4 Global chatbot market estimates and forecasts by type, 2017 - 2030 (USD Million)
TABLE 5 Global Chatbot market estimates and forecasts by medium, 2017 - 2030 (USD Million)
TABLE 6 Global Chatbot market estimates and forecasts by business function , 2017 - 2030 (USD Million)
TABLE 7 Global Chatbot market estimates and forecasts by application, 2017 - 2030 (USD Million)
TABLE 8 Global Chatbot market estimates and forecasts by vertical, 2017 - 2030 (USD Million)
TABLE 9 Global Chatbot market estimates and forecasts by region, 2017 - 2030 (USD Million)
TABLE 10 Key Investors
TABLE 11 Cost Structure
TABLE 12 Key Features
TABLE 13 Global large enterprise market by region, 2017 - 2030 (USD Million)
TABLE 14 Global medium enterprise market by region, 2017 - 2030 (USD Million)
TABLE 15 Global small enterprise market by region, 2017 - 2030 (USD Million)
TABLE 16 Global bots for service market by region, 2017 - 2030 (USD Million)
TABLE 17 Global bots for social media market by region, 2017 - 2030 (USD Million)
TABLE 18 Global bots for payments/order processing market by region, 2017 - 2030 (USD Million)
TABLE 19 Global bots for marketing market by region, 2017 - 2030 (USD Million)
TABLE 20 Global others market by region, 2017 - 2030 (USD Million)
TABLE 21 Global standalone market by region, 2017 - 2030 (USD Million)
TABLE 22 Global web based market by region, 2017 - 2030 (USD Million)
TABLE 23 Global messenger based/third Party market by region, 2017 - 2030 (USD Million)
TABLE 24 Global artificial intelligence market by region, 2017 - 2030 (USD Million)
TABLE 25 Global marketing market by region, 2017 - 2030 (USD Million)
TABLE 26 Global marketing market by region, 2017 - 2030 (USD Million)
TABLE 27 Global healthcare market by region, 2017 - 2030 (USD Million)
TABLE 28 Global retail market by region, 2017 - 2030 (USD Million)
TABLE 29 Global banking financial services and insurance market by region, 2017 - 2030 (USD Million)
TABLE 30 Global media and entertainment market by region, 2017 - 2030 (USD Million)
TABLE 31 Global travel & tourism market by region, 2017 - 2030 (USD Million)
TABLE 32 Global e-commerce market by region, 2017 - 2030 (USD Million)
TABLE 33 Global entertainment market by region, 2017 - 2030 (USD Million)
TABLE 34 North America chatbot market, 2017 - 2030 (USD Million)
TABLE 35 North America chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 36 North America chatbot market by application, 2017 - 2030 (USD Million)
TABLE 37 North America chatbot market by type, 2017 - 2030 (USD Million)
TABLE 38 North America chatbot market by product landscape, 2017 - 2030 (USD Million)
TABLE 39 North America chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 40 U.S. chatbot market, 2017 - 2030 (USD Million)
TABLE 41 U.S. chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 42 U.S. chatbot market by application, 2017 - 2030 (USD Million)
TABLE 43 U.S. chatbot market by type, 2017 - 2030 (USD Million)
TABLE 44 U.S. chatbot market by product landscape, 2017 - 2030 (USD Million)
TABLE 45 U.S. chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 46 Canada chatbot market, 2017 - 2030 (USD Million)
TABLE 47 Canada chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 48 Canada chatbot market by application, 2017 - 2030 (USD Million)
TABLE 49 Canada chatbot market by type, 2017 - 2030 (USD Million)
TABLE 50 Canada chatbot market by product landscape, 2017 - 2030 (USD Million)
TABLE 51 Canada chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 52 Mexico chatbot market, 2017 - 2030 (USD Million)
TABLE 53 Mexico chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 54 Mexico chatbot market by application, 2017 - 2030 (USD Million)
TABLE 55 Mexico chatbot market by type, 2017 - 2030 (USD Million)
TABLE 56 Mexico chatbot market by Product landscape , 2017 - 2030 (USD Million)
TABLE 57 Mexico chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 58 Europe chatbot market, 2017 - 2030 (USD Million)
TABLE 59 Europe chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 60 Europe chatbot market by application, 2017 - 2030 (USD Million)
TABLE 61 Europe chatbot market by type, 2017 - 2030 (USD Million)
TABLE 62 Europe chatbot market by Product landscape , 2017 - 2030 (USD Million)
TABLE 63 Europe chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 64 Germany chatbot market, 2017 - 2030 (USD Million)
TABLE 65 Germany chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 66 Germany chatbot market by application, 2017 - 2030 (USD Million)
TABLE 67 Germany chatbot market by type, 2017 - 2030 (USD Million)
TABLE 68 Germany chatbot market by product landscape , 2017 - 2030 (USD Million)
TABLE 69 Germany chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 70 U.K. chatbot market, 2017 - 2030 (USD Million)
TABLE 71 U.K. chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 72 U.K. chatbot market by application, 2017 - 2030 (USD Million)
TABLE 73 U.K. chatbot market by type, 2017 - 2030 (USD Million)
TABLE 74 U.K. chatbot market by product landscape , 2017 - 2030 (USD Million)
TABLE 75 U.K. chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 76 Asia Pacific chatbot market, 2017 - 2030 (USD Million)
TABLE 77 Asia Pacific chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 78 Asia Pacific chatbot market by application, 2017 - 2030 (USD Million)
TABLE 79 Asia Pacific chatbot market by type, 2017 - 2030 (USD Million)
TABLE 80 Asia Pacific chatbot market by Product landscape , 2017 - 2030 (USD Million)
TABLE 81 Asia Pacific chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 82 China chatbot market, 2017 - 2030 (USD Million)
TABLE 83 China chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 84 China chatbot market by application, 2017 - 2030 (USD Million)
TABLE 85 China chatbot market by type, 2017 - 2030 (USD Million)
TABLE 86 China chatbot market by product landscape , 2017 - 2030 (USD Million)
TABLE 87 China chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 88 South Korea chatbot market, 2017 - 2030 (USD Million)
TABLE 89 South Korea chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 90 South Korea chatbot market by application, 2017 - 2030 (USD Million)
TABLE 91 South Korea chatbot market by type, 2017 - 2030 (USD Million)
TABLE 92 South Korea chatbot market by Product landscape , 2017 - 2030 (USD Million)
TABLE 93 South Korea chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 94 Japan chatbot market, 2017 - 2030 (USD Million)
TABLE 95 Japan chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 96 Japan chatbot market by application, 2017 - 2030 (USD Million)
TABLE 97 Japan chatbot market by type, 2017 - 2030 (USD Million)
TABLE 98 Japan chatbot market by product landscape , 2017 - 2030 (USD Million)
TABLE 99 Japan chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 100 South America chatbot market, 2017 - 2030 (USD Million)
TABLE 101 South America chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 102 South America chatbot market by application, 2017 - 2030 (USD Million)
TABLE 103 South America chatbot market by type, 2017 - 2030 (USD Million)
TABLE 104 South America chatbot market by Product landscape , 2017 - 2030 (USD Million)
TABLE 105 South America chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 106 Brazil chatbot market, 2017 - 2030 (USD Million)
TABLE 107 Brazil chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 108 Brazil chatbot market by application, 2017 - 2030 (USD Million)
TABLE 109 Brazil chatbot market by type, 2017 - 2030 (USD Million)
TABLE 110 Brazil chatbot market by product landscape , 2017 - 2030 (USD Million)
TABLE 111 Brazil chatbot market by vertical, 2017 - 2030 (USD Million)
TABLE 112 MEA chatbot market, 2017 - 2030 (USD Million)
TABLE 113 MEA chatbot market by end user, 2017 - 2030 (USD Million)
TABLE 114 MEA chatbot market by application, 2017 - 2030 (USD Million)
TABLE 115 MEA chatbot market by type, 2017 - 2030 (USD Million)
TABLE 116 MEA chatbot market by product landscape , 2017 - 2030 (USD Million)
TABLE 117 MEA chatbot market by vertical, 2017 - 2030 (USD Million)
List of Figures
FIG. 1 Market segmentation
FIG. 2 Chatbot market size and growth prospects
FIG. 3 Evolution
FIG. 4 Chatbot - Ecosystem analysis
FIG. 5 Market dynamics
FIG. 6 Segment trend analysis
FIG. 7 Penetration & growth prospect mapping
FIG. 8 Porter’s five forces analysis
FIG. 9 Chatbot-PEST analysis
FIG. 10 Platforms
FIG. 11 Messaging Platforms
FIG. 12 Chatbot market: End user movement analysis
FIG. 13 Chatbot market: Type movement analysis
FIG. 14 Chatbot market: Product Landscape movement analysis
FIG. 15 Chatbot market: Vertical movement analysis
FIG. 16 Regional marketplace: Key takeaways
FIG. 17 Regional outlook, 2022 & 2030
FIG. 18 North America market place: Key takeaways
FIG. 19 Europe market place: Key takeaways
FIG. 20 Asia Pacific market place: Key takeaways
FIG. 21 South America market place: Key takeaways
FIG. 22 MEA market place: Key takeaways