Contact Center Analytics Market Size, Share & Trends Analysis Report By Solution (Performance Analytics, Predictive Analytics), By Service, By Deployment (Hosted, On-premise), By Enterprise Size, By Application, By End-use, By Region, And Segment Forecasts, 2023 - 2030

Table of Contents

Chapter 1. Methodology and Scope
                   1.1. Market Segmentation & Scope
                       1.1.1. Solution
                       1.1.2. Service
                       1.1.3. Deployment
                       1.1.4. Enterprise size
                       1.1.5. Application
                       1.1.6. End-use
                       1.1.7. Regional scope
                       1.1.8. Estimates and forecast timeline
                   1.2. Research Methodology
                   1.3. Information Procurement
                       1.3.1. Purchased database
                       1.3.2. GVR’s internal database
                       1.3.3. Secondary sources
                       1.3.4. Primary research
                       1.3.5. Details of primary research
                   1.4. Information or Data Analysis
                   1.5. Market Formulation & Validation
                   1.6. Model Details
                   1.7. List of Secondary Sources
                   1.8. List of Primary Sources
                   1.9. Objectives
Chapter 2. Executive Summary
                   2.1. Market Outlook
                   2.2. Segment Outlook
                       2.2.1. Solution outlook
                       2.2.2. Service outlook
                       2.2.3. Deployment outlook
                       2.2.4. Enterprise size outlook
                       2.2.5. Application outlook
                       2.2.6. End-use outlook
                       2.2.7. Regional outlook
                   2.3. Competitive Insights
Chapter 3. Contact Center Analytics Market Variables, Trends & Scope
                   3.1. Market Lineage Outlook
                   3.2. Industry Value Chain Analysis
                   3.3. Market Dynamics
                       3.3.1. Market driver analysis
                       3.3.2. Market restraint analysis
                       3.3.3. Market opportunity analysis
                   3.4. Contact Center Analytics Market Analysis Tools
                       3.4.1. Industry analysis - Porter’s Five Forces
                           3.4.1.1. Supplier power
                           3.4.1.2. Buyer power
                           3.4.1.3. Substitution threat
                           3.4.1.4. Threat of new entrant
                           3.4.1.5. Competitive rivalry
                       3.4.2. PESTEL analysis
                           3.4.2.1. Political landscape
                           3.4.2.2. Technological landscape
                           3.4.2.3. Economic landscape
                           3.4.2.4. Social landscape
Chapter 4. Contact Center Analytics Market: Solution Estimates & Trend Analysis
                   4.1. Contact Center Analytics Market: Key Takeaways
                   4.2. Contact Center Analytics Market: Movement & Market Share Analysis, 2022 & 2030
                   4.3. Cross-channel Analytics
                       4.3.1. Cross-channel analytics market estimates and forecasts, 2017 to 2030 (USD Million)
                   4.4. Performance Analytics
                       4.4.1. Performance analytics market estimates and forecasts, 2017 to 2030 (USD Million)
                   4.5. Predictive Analytics
                       4.5.1. Predictive analytics market estimates and forecasts, 2017 to 2030 (USD Million)
                   4.6. Speech Analytics
                       4.6.1. Speech analytics market estimates and forecasts, 2017 to 2030 (USD Million)
                   4.7. Text Analytics
                       4.7.1. Text analytics market estimates and forecasts, 2017 to 2030 (USD Million)
Chapter 5. Contact Center Analytics Market: Service Estimates & Trend Analysis
                   5.1. Contact Center Analytics Market: Key Takeaways
                   5.2. Contact Center Analytics Market: Movement & Market Share Analysis, 2022 & 2030
                   5.3. Integration & Deployment
                       5.3.1. Integration & deployment market estimates and forecasts, 2017 to 2030 (USD Million)
                   5.4. Support & Maintenance
                       5.4.1. Support & maintenance market estimates and forecasts, 2017 to 2030 (USD Million)
                   5.5. Training & Consulting
                       5.5.1. Training & consulting market estimates and forecasts, 2017 to 2030 (USD Million)
                   5.6. Managed Services
                       5.6.1. Managed services market estimates and forecasts, 2017 to 2030 (USD Million)
Chapter 6. Contact Center Analytics Market: Deployment Estimates & Trend Analysis
                   6.1. Contact Center Analytics Market: Key Takeaways
                   6.2. Contact Center Analytics Market: Movement & Market Share Analysis, 2022 & 2030
                   6.3. Hosted
                       6.3.1. Hosted market estimates and forecasts, 2017 to 2030 (USD Million)
                   6.4. On-premise
                       6.4.1. On-premise market estimates and forecasts, 2017 to 2030 (USD Million)
Chapter 7. Contact Center Analytics Market: Enterprise Size Estimates & Trend Analysis
                   7.1. Contact Center Analytics Market: Key Takeaways
                   7.2. Contact Center Analytics Market: Movement & Market Share Analysis, 2022 & 2030
                   7.3. Large Enterprise
                       7.3.1. Large enterprise market estimates and forecasts, 2017 to 2030 (USD Million)
                   7.4. Small & Medium Enterprises
                       7.4.1. Small & medium enterprises market estimates and forecasts, 2017 to 2030 (USD Million)
Chapter 8. Contact Center Analytics Market: Application Estimates & Trend Analysis
                   8.1. Contact Center Analytics Market: Key Takeaways
                   8.2. Contact Center Analytics Market: Movement & Market Share Analysis, 2022 & 2030
                   8.3. Automatic Call Distributor
                       8.3.1. Automatic call distributor market estimates and forecasts, 2017 to 2030 (USD Million)
                   8.4. Customer experience management
                       8.4.1. Customer experience management market estimates and forecasts, 2017 to 2030 (USD Million)
                   8.5. Log Management
                       8.5.1. Log management market estimates and forecasts, 2017 to 2030 (USD Million)
                   8.6. Real-time Monitoring & Reporting
                       8.6.1. Real-time monitoring & reporting market estimates and forecasts, 2017 to 2030 (USD Million)
                   8.7. Risk & Compliance Management
                       8.7.1. Risk & compliance management market estimates and forecasts, 2017 to 2030 (USD Million)
                   8.8. Workforce Optimization
                       8.8.1. Workforce optimization market estimates and forecasts, 2017 to 2030 (USD Million)
                   8.9. Others
                       8.9.1. Others market estimates and forecasts, 2017 to 2030 (USD Million)
Chapter 9. Contact Center Analytics Market: End-use Estimates & Trend Analysis
                   9.1. Contact Center Analytics Market: Key Takeaways
                   9.2. Contact Center Analytics Market: Movement & Market Share Analysis, 2022 & 2030
                   9.3. BFSI
                       9.3.1. BFSI market estimates and forecasts, 2017 to 2030 (USD Million)
                   9.4. Consumer Goods & Retail
                       9.4.1. Consumer goods & retail market estimates and forecasts, 2017 to 2030 (USD Million)
                   9.5. Government
                       9.5.1. Government market estimates and forecasts, 2017 to 2030 (USD Million)
                   9.6. Healthcare
                       9.6.1. Healthcare market estimates and forecasts, 2017 to 2030 (USD Million)
                   9.7. IT & Telecom
                       9.7.1. IT & telecom market estimates and forecasts, 2017 to 2030 (USD Million)
                   9.8. Travel & Hospitality
                       9.8.1. Travel & hospitality market estimates and forecasts, 2017 to 2030 (USD Million)
                   9.9. Others
                       9.9.1. Others market estimates and forecasts, 2017 to 2030 (USD Million)
Chapter 10. Contact Center Analytics Market: Regional Estimates & Trend Analysis
                   10.1. Regional Outlook
                   10.2. Contact Center Analytics Market by Region: Key Takeaway
                   10.3. North America
                       10.3.1. North America Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.3.2. U.S.
                           10.3.2.1. U.S. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.3.3. Canada
                           10.3.3.1. Canada Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                   10.4. Europe
                       10.4.1. Europe Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.4.2. UK
                           10.4.2.1. UK Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.4.3. Germany
                           10.4.3.1. Germany Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.4.4. France
                           10.4.4.1. France Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                   10.5. Asia Pacific
                       10.5.1. Asia Pacific Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.5.2. Japan
                           10.5.2.1. Japan Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.5.3. China
                           10.5.3.1. China Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.5.4. India
                           10.5.4.1. India Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.5.5. Australia
                           10.5.5.1. Australia Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.5.6. South Korea
                           10.5.6.1. South Korea Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                   10.6. Latin America
                       10.6.1. Latin America Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.6.2. Brazil
                           10.6.2.1. Brazil Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.6.3. Mexico
                           10.6.3.1. Mexico Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                   10.7. MEA
                       10.7.1. MEA Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.7.2. Saudi Arabia
                           10.7.2.1. Saudi Arabia Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.7.3. South Africa
                           10.7.3.1. South Africa Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
                       10.7.4. UAE
                           10.7.4.1. UAE Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
Chapter 11. Competitive Landscape
                   11.1. Recent Developments & Impact Analysis, By Key Market Participants
                   11.2. Market Participant Categorization
                       11.2.1. 8x8, Inc.
                           11.2.1.1. Company overview
                           11.2.1.2. Financial performance
                           11.2.1.3. Product benchmarking
                           11.2.1.4. Strategic initiatives
                       11.2.2. CallMiner
                           11.2.2.1. Company overview
                           11.2.2.2. Financial performance
                           11.2.2.3. Product benchmarking
                           11.2.2.4. Strategic initiatives
                       11.2.3. Cisco Systems, Inc.
                           11.2.3.1. Company overview
                           11.2.3.2. Financial performance
                           11.2.3.3. Product benchmarking
                           11.2.3.4. Strategic initiatives
                       11.2.4. Enghouse Interactive
                           11.2.4.1. Company overview
                           11.2.4.2. Financial performance
                           11.2.4.3. Product benchmarking
                           11.2.4.4. Strategic initiatives
                       11.2.5. Five9, Inc.
                           11.2.5.1. Company overview
                           11.2.5.2. Financial performance
                           11.2.5.3. Product benchmarking
                           11.2.5.4. Strategic initiatives
                       11.2.6. Genesys
                           11.2.6.1. Company overview
                           11.2.6.2. Financial performance
                           11.2.6.3. Product benchmarking
                           11.2.6.4. Strategic initiatives
                       11.2.7. Genpact Ltd.
                           11.2.7.1. Company overview
                           11.2.7.2. Financial performance
                           11.2.7.3. Product benchmarking
                           11.2.7.4. Strategic initiatives
                       11.2.8. Mitel Networks Corp.
                           11.2.8.1. Company overview
                           11.2.8.2. Financial performance
                           11.2.8.3. Product benchmarking
                           11.2.8.4. Strategic initiatives
                       11.2.9. NICE
                           11.2.9.1. Company overview
                           11.2.9.2. Financial performance
                           11.2.9.3. Product benchmarking
                           11.2.9.4. Strategic initiatives
                       11.2.10. Oracle
                           11.2.10.1. Company overview
                           11.2.10.2. Financial performance
                           11.2.10.3. Product benchmarking
                           11.2.10.4. Strategic initiatives
                       11.2.11. SAP SE
                           11.2.11.1. Company overview
                           11.2.11.2. Financial performance
                           11.2.11.3. Product benchmarking
                           11.2.11.4. Strategic initiatives
                       11.2.12. Verint Systems Inc.
                           11.2.12.1. Company overview
                           11.2.12.2. Financial performance
                           11.2.12.3. Product benchmarking
                           11.2.12.4. Strategic initiatives

List of Tables

Table 1 List of abbreviations
Table 2 North America contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 3 North America contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 4 North America contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 5 North America contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 6 North America contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 7 North America contact center analytics market, by region, 2017 to 2030 (USD Million)
Table 8 U.S. contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 9 U.S. contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 10 U.S. contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 11 U.S. contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 12 U.S. contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 13 U.S. contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 14 Canada contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 15 Canada contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 16 Canada contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 17 Canada contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 18 Canada contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 19 Canada contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 20 Europe contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 21 Europe contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 22 Europe contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 23 Europe contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 24 Europe contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 25 Europe contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 26 Europe contact center analytics market, by region, 2017 to 2030 (USD Million)
Table 27 Germany contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 28 Germany contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 29 Germany contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 30 Germany contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 31 Germany contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 32 Germany contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 33 UK contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 34 UK contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 35 UK contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 36 UK contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 37 UK contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 38 UK contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 39 France contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 40 France contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 41 France contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 42 France contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 43 France contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 44 France contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 45 Asia Pacific contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 46 Asia Pacific contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 47 Asia Pacific contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 48 Asia Pacific contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 49 Asia Pacific contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 50 Asia Pacific contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 51 Asia Pacific contact center analytics market, by region, 2017 to 2030 (USD Million)
Table 52 China contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 53 China contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 54 China contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 55 China contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 56 China contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 57 China contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 58 Japan contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 59 Japan contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 60 Japan contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 61 Japan contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 62 Japan contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 63 Japan contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 64 India contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 65 India contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 66 India contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 67 India contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 68 India contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 69 India contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 70 Australia contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 71 Australia contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 72 Australia contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 73 Australia contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 74 Australia contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 75 Australia contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 76 South Korea contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 77 South Korea contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 78 South Korea contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 79 South Korea contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 80 South Korea contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 81 South Korea contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 82 Latin America contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 83 Latin America contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 84 Latin America contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 85 Latin America contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 86 Latin America contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 87 Latin America contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 88 Latin America contact center analytics market, by region, 2017 to 2030 (USD Million)
Table 89 Brazil contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 90 Brazil contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 91 Brazil contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 92 Brazil contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 93 Brazil contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 94 Brazil contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 95 Mexico contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 96 Mexico contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 97 Mexico contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 98 Mexico contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 99 Mexico contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 100 Mexico contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 101 Middle East and Africa contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 102 Middle East and Africa contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 103 Middle East and Africa contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 104 Middle East and Africa contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 105 Middle East and Africa contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 106 Middle East and Africa contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 107 Middle East and Africa contact center analytics market, by region, 2017 to 2030 (USD Million)
Table 108 South Africa contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 109 South Africa contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 110 South Africa contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 111 South Africa contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 112 South Africa contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 113 South Africa contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 114 Saudi Arabia contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 115 Saudi Arabia contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 116 Saudi Arabia contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 117 Saudi Arabia contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 118 Saudi Arabia contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 119 Saudi Arabia contact center analytics market, by end-use, 2017 - 2030 (USD Million)
Table 120 UAE contact center analytics market, by solution, 2017 - 2030 (USD Million)
Table 121 UAE contact center analytics market, by service, 2017 - 2030 (USD Million)
Table 122 UAE contact center analytics market, by deployment, 2017 - 2030 (USD Million)
Table 123 UAE contact center analytics market, by enterprise size, 2017 - 2030 (USD Million)
Table 124 UAE contact center analytics market, by application, 2017 - 2030 (USD Million)
Table 125 UAE contact center analytics market, by end-use, 2017 - 2030 (USD Million)

List of Figures

Fig. 1 Market research process
Fig. 2 Data triangulation techniques
Fig. 3 Primary research pattern
Fig. 4 Market research approaches
Fig. 5 Value-chain-based sizing & forecasting
Fig. 6 QFD modeling for market share assessment
Fig. 7 Market formulation & validation
Fig. 8 Contact center analytics: Market outlook
Fig. 9 Contact center analytics: Competitive insights
Fig. 10 Parent market outlook
Fig. 11 Related/ancillary market outlook
Fig. 12 Penetration and growth prospect mapping
Fig. 13 Industry value chain analysis
Fig. 14 Contact center analytics market driver impact
Fig. 15 Contact center analytics market restraint impact
Fig. 16 Contact center analytics market strategic initiatives analysis
Fig. 17 Contact center analytics market: Solution movement analysis
Fig. 18 Contact center analytics market: Solution outlook and key takeaways
Fig. 19 Cross-channel analytics market estimates and forecasts, 2017 - 2030
Fig. 20 Performance analytics market estimates and forecasts, 2017 - 2030
Fig. 21 Predictive analytics market estimates and forecasts, 2017 - 2030
Fig. 22 Speech analytics market estimates and forecasts, 2017 - 2030
Fig. 23 Text analytics market estimates and forecasts, 2017 - 2030
Fig. 24 Contact center analytics market: Service movement analysis
Fig. 25 Contact center analytics market: Service outlook and key takeaways
Fig. 26 Integration & deployment market estimates and forecasts, 2017 - 2030
Fig. 27 Support & maintenance market estimates and forecasts, 2017 - 2030
Fig. 28 Training & consulting market estimates and forecasts, 2017 - 2030
Fig. 29 Managed services market estimates and forecasts, 2017 - 2030
Fig. 30 Contact center analytics market: Deployment movement analysis
Fig. 31 Contact center analytics market: Deployment outlook and key takeaways
Fig. 32 Hosted market estimates and forecasts, 2017 - 2030
Fig. 33 On-premise market estimates and forecasts, 2017 - 2030
Fig. 34 Contact center analytics market: Enterprise Size movement analysis
Fig. 35 Contact center analytics market: Enterprise Size outlook and key takeaways
Fig. 36 Long enterprises market estimates and forecasts, 2017 - 2030
Fig. 37 Small & medium enterprises market estimates and forecasts, 2017 - 2030
Fig. 38 Contact center analytics market: Application movement analysis
Fig. 39 Contact center analytics market: Application outlook and key takeaways
Fig. 40 Automatic call distributor market estimates and forecasts, 2017 - 2030
Fig. 41 Customer experience management market estimates and forecasts, 2017 - 2030
Fig. 42 Log management market estimates and forecasts, 2017 - 2030
Fig. 43 Real-time monitoring & reporting market estimates and forecasts, 2017 - 2030
Fig. 44 Risk & compliance management market estimates and forecasts, 2017 - 2030
Fig. 45 Workforce optimization market estimates and forecasts, 2017 - 2030
Fig. 46 Others market estimates and forecasts, 2017 - 2030
Fig. 47 Contact center analytics market: End-use movement analysis
Fig. 48 Contact center analytics market: End-use outlook and key takeaways
Fig. 49 BFSI market estimates and forecasts, 2017 - 2030
Fig. 50 Consumer goods & retail market estimates and forecasts, 2017 - 2030
Fig. 51 Government market estimates and forecasts, 2017 - 2030
Fig. 52 Healthcare market estimates and forecasts, 2017 - 2030
Fig. 53 IT & telecom market estimates and forecasts, 2017 - 2030
Fig. 54 Travel & hospitality market estimates and forecasts, 2017 - 2030
Fig. 55 Others market estimates and forecasts, 2017 - 2030
Fig. 56 Global contact center analytics market: Regional movement analysis
Fig. 57 Global contact center analytics market: Regional outlook and key takeaways
Fig. 58 North America market estimates and forecasts, 2017 - 2030
Fig. 59 U.S. market estimates and forecasts, 2017 - 2030
Fig. 60 Canada market estimates and forecasts, 2017 - 2030
Fig. 61 Europe market estimates and forecasts, 2017 - 2030
Fig. 62 UK market estimates and forecasts, 2017 - 2030
Fig. 63 Germany market estimates and forecasts, 2017 - 2030
Fig. 64 France market estimates and forecasts, 2017 - 2030
Fig. 65 Asia Pacific market estimates and forecasts, 2017 - 2030
Fig. 66 Japan market estimates and forecasts, 2017 - 2030
Fig. 67 China market estimates and forecasts, 2017 - 2030
Fig. 68 India market estimates and forecasts, 2017 - 2030
Fig. 69 Australia market estimates and forecasts, 2017 - 2030
Fig. 70 South Korea market estimates and forecasts, 2017 - 2030
Fig. 71 Latin America market estimates and forecasts, 2017 - 2030
Fig. 72 Brazil market estimates and forecasts, 2017 - 2030
Fig. 73 Mexico market estimates and forecasts, 2017 - 2030
Fig. 74 Middle East and Africa market estimates and forecasts, 2017 - 2030
Fig. 75 Saudi Arabia market estimates and forecasts, 2017 - 2030
Fig. 76 South Africa market estimates and forecasts, 2017 - 2030
Fig. 77 UAE market estimates and forecasts, 2017 - 2030