Electronic Health Records Market Size, Share & Trends Analysis Report By Product (Client-server-based, Web-based), By Type (Acute, Ambulatory, Post-acute), By End-use, By Business Models, By Region, And Segment Forecasts, 2023 - 2030

Report Overview

The global electronic health records market size was estimated at USD 28.1 billion in 2022 and it is anticipated to grow at a compound annual growth rate (CAGR) of 4.1% from 2023 to 2030. Government initiatives to encourage healthcare IT usage is the key driver to this market. For instance, My Health Record is a national digital health record platform in Australia. Every Australian citizen has a “My Health Record” unless they have chosen that they don’t want it. The agency claims that by the end of 2022, all healthcare providers in the country will be able to contribute to and use healthcare information available on the platform. Moreover, the introduction to technologically advanced healthcare services is also expected to drive electronic health record (EHR) market growth. 

The spread of COVID-19 has put a lot of pressure on healthcare organizations since the beginning of 2020. The pandemic has negatively impacted the revenue of major market players due to a decline in new business bookings as certain client purchasing decisions and projects are delayed to focus on treating patients, procuring necessary medical supplies, and managing their organizations through this crisis. Also, companies such as Allscripts experienced delays in deals with upfront software revenue and professional services implementations across their outpatient and inpatient bases.

New expansion activities, product approvals, product launches, partnerships, and acquisitions have positively impacted the EHR market in recent years. Furthermore, there has been a significant increase in the demand for electronic health records due to the growing digitalization which in turn is fueling the market growth. Rising demand for centralization and streamlining of healthcare administration is also anticipated to drive the market for electronic health records. Centralization of health information management is driven by a value-based model which aims towards streamlining operations, standardizing processes, reduction of costs, and improving the quality of care that results in patient satisfaction.

Additionally, an increasing number of mergers and acquisitions by market players are also boosting the market growth. For instance, in January 2021, Allscripts Healthcare Solutions announced a strategic partnership with the U.S. Orthopedic Alliance (USOA). This partnership is aimed at bringing to market efficient infrastructure designed to assist orthopedic practices scale with agility, improving electronic health records implementation timelines, providing evidence-based guidelines to support evolving clinical protocols, and creating community-wide connectivity with value-based care analytics.

Product Insights

The web-based EHR segment led the market for electronic health records and accounted for the largest revenue share in 2022 and is expected to witness lucrative growth over the forecast period. This large market share is attributed to their popularity amongst the physicians and healthcare providers, which operate on a smaller scale. This is because web-based EHRs can be installed without the requirement of in-house servers and can also offer extensive customizations and improvements, as per need. 

Client-server-based EHRs provides a safer alternative for users as it offers in-house data storage, hence preventing data theft. These can also be customized as per customer requirements and also are a favorable option in the case of multi-physician facilities. Furthermore, they do not require a stable internet connection as compared to web-based EHRs, which further drives segment growth. 

End-use Insights

The hospital segment dominated the electronic health records (EHR) market and held the largest revenue share in 2022. The growth can be attributed to the large amount of medical data generated in hospitals. Furthermore, the cost of installation in electronic health records is less in hospitals as compared to ambulatory care centers, which also boosts the market growth. They also help in saving time for large-scaled hospitals, which further fuels the market. Furthermore, the high adoption of electronic health records in small and midsized hospitals, due to factors such as ease of deployment, is expected to drive the segment.

The ambulatory care centers is expected to witness lucrative growth over the forecast period. Ambulatory care centers provide convenience to the patients as well as healthcare providers. The rising number of ambulatory care centers in the developed as well as developed economies is expected to drive the segment. Within ambulatory care centers, large-scale ambulatory care centers witness high adoption of electronic health records as compared to small-scale ones. This is because the installation cost of electronic health records is higher in ambulatory care centers and large-scale centers have easy availability of capital investments; they can also handle productivity challenges. 

Type Insights

The acute EHR segment dominated the market for electronic health records and accounted for the largest revenue share of about 45.0% in 2022. The growth can be attributed to the government initiatives for the adoption of electronic health records in small-scale facilities. For instance, acute care hospitals in the U.S. which are covered under the Inpatient Prospective Payment System (IPPS) are eligible for the Medicare incentive payment system. Acute care electronic health records generate patient information that can provide all clinical details. These details can also be used for ICU, emergency department, inpatient unit, and operating room purposes.

Ambulatory electronic health records are meant for use in outpatient care facilities and small practices. Government support for the adoption of ambulatory electronic health records, especially during the COVID-19 pandemic, is expected to boost market growth. Easy usage as compared to the inpatient electronic health records is expected to drive the market growth. These electronic health records deal with a single practice and its patient, instead of a complex web of hospital departments. Companies dealing in ambulatory electronic health records include Epic Corporation, eClinicalWorks, Allscripts Healthcare LLC, GE Healthcare, NextGen Healthcare, Practice Fusion, athenahealth, Greenway Medical Technologies, Vitera Healthcare Solutions, and McKesson Corporation.

Post-acute EHRs is projected to grow at fastest rate of over 5.0% over the forecast period. Post-acute EHRs are mainly used for providing rehabilitation services that patients receive after a stay in an acute care hospital. Post-acute care facilities consist of inpatient rehabilitation centers and hospitals, home health agencies, and long-term care hospitals. Rising spending on post-acute care facilities is anticipated to boost market growth. Electronic health records used in long-term care facilities allow easy exchange of information within departments as well, which can further boost the market. However, lack of awareness, especially in developing economies of Asia Pacific and MEA is expected to negatively impact the market. 

Business Model Insights

The professional services segment dominated the market for electronic health records and accounted for the largest revenue share of more than 31.0% in 2022 and is expected to witness lucrative growth over the forecast period. Professional services help healthcare systems in the implementation of information systems in their organizations. They are usually in the form of project management, technical and application expertise, clinical process optimization, regulatory consulting, and training of end-users for designing and implementing electronic health record systems. It is also expected to garner the largest market share owing to its wide range of applications for the implementation of information systems in organizations. Electronic health records are also provided on a time-based subscription model, which has a periodic usage charge. This is one of the primary ways in which medical knowledge is packaged and delivered.

Within the technology resale segment, licensed software is bundled with IPs of other companies in the form of sublicenses for creating complete technology solutions for healthcare systems. Licensed software includes application software, architectures, executable and referential knowledge, and data and algorithms. Professional services help healthcare systems in the implementation of information systems in their organizations. They are usually in the form of project management, technical and application expertise, clinical process optimization, regulatory consulting, and training of end-users for designing and implementing electronic health records systems. Other business models include managed services, support and maintenance, and other such services. 

Regional Insights

North America dominated the market for electronic health records and accounted for the largest revenue share of about 40.0% in 2022. The major factor contributing to the growth of this region is the policies that support the adoption of electronic health records and the availability of infrastructure with high digital literacy. In May 2020, the federal government proposed the Federal Health IT Strategic Plan 2020 - 2025 that mandates the meaningful usage of electronic health records by healthcare providers. The Digital Single Market Strategy by the European Commission furnishes consumers and businesses with access to online services and goods across Europe, thus providing necessary conditions for the growth of the digital network and allied services, which is expected to maximize the growth potential of the European economy. 

In Asia Pacific, the market for electronic health records is anticipated to demonstrate lucrative growth during the forecast period. This growth can be attributed to the ever-increasing demand for quality standards and services which are boosting the digitalization of healthcare in the region. The Ministry of Health in China has defined an action plan for the usage of services related to e-health across the country encompassing broad areas of medical services, insurance plans, and with a large focus on the adoption of electronic record, systems to allow data sharing across the national healthcare system. 

Key Companies & Market Share Insights

The market leaders are involved in product launches, collaborations, expansions, and acquisitions to sustain the competition. Established organizations, as well as small players, are investing in mergers and acquisitions to gain a competitive edge. For instance, in December 2021, Oracle acquired Cerner Corporation for a value of USD 28.3 billion. This acquisition strengthened Oracle’s position in the EHR Market, as Cerner was a leading player in the space. Furthermore, in April 2021, Cerner Corporation acquired Kantar Health, for approximately USD 375 million. This acquisition combined Cerner’s collection of real-world data and technology and Kantar’s life sciences expertise and accelerated innovation in life sciences research and improved worldwide patient outcomes. Some of the prominent players in the electronic health records market include:

• Cerner Corporation (Oracle)

• GE Healthcare

• Allscripts Healthcare, LLC

• McKesson Corporation

• Epic Systems Corporation

• NextGen Healthcare, Inc.

• eClinicalWorks

• Medical Information Technology, Inc.

• Health Information Management Systems

• CPSI

• AdvancedMD, Inc.

• CureMD Healthcare

• Greenway Health, LLC

Electronic Health Records Market Report Scope 

Global Electronic Health Records Market Report Segmentation 

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For the purpose of this study, Grand View Research has segmented the global electronic health records market report on the basis of product, type, end-use, business models, and region:

• Product Outlook (Revenue, USD Million, 2017 - 2030)

  • Client-server-based EHR

  • Web-based EHR

• Type Outlook (Revenue, USD Million, 2017 - 2030)

  • Acute

  • Ambulatory

  • Post-acute

• End-use Outlook (Revenue, USD Million, 2017 - 2030)

  • Hospital Use

  • Ambulatory Use

    • Physician’s Clinic

    • Laboratories

    • Pharmacy

• Business Models Outlook (Revenue, USD Million, 2017 - 2030)

  • Licensed Software

  • Technology Resale

  • Subscriptions

  • Professional Services

  • Others

• Regional Outlook (Revenue, USD Million, 2017 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • U.K.

    • Germany

    • France

    • Italy

    • Spain

    • Netherlands

    • Sweden

    • Russia

  • Asia Pacific

    • Japan

    • China

    • India

    • Australia

    • Singapore

  • Latin America

    • Brazil

  • Middle East & Africa

    • South Africa

    • Saudi Arabia