GVR Report cover Fire Department Software Market Size, Share & Trends Report

Fire Department Software Market Size, Share & Trends Analysis Report By Deployment (Cloud Based, Web Based), By Enterprise Size (Small & Medium Enterprises, Large Enterprises), By Region, And Segment Forecasts, 2022 - 2030

  • Report ID: GVR-4-68040-010-6
  • Number of Pages: 80
  • Format: Electronic (PDF)
  • Historical Range: 2017 -2020
  • Industry: Technology

Report Overview

The global fire department software market size was valued at USD 775.3 million in 2021 and is anticipated to expand at a compound annual growth rate (CAGR) of 11.5% from 2022 to 2030. Several fire departments across developed countries have moved to public and private clouds to facilitate efficient record management, firefighter tracking, and training. Global demand for fire department software is expected to increase as more and more governments are undertaking various initiatives and increasing the funding towards modernizing their fire departments.

U.S. Fire Department Software Market Size, by enterprise size, 2020 - 2030 (USD Million)

The COVID-19 pandemic had a positive impact on the fire department software market. The sudden outbreak of the pandemic resulted in the implementation of strict lockdown regulations to prevent the spread of the virus. A majority of the population was restricted to their homes, and there was a significant reduction in the number of fire incidents during the lockdown period, enabling fire departments to divert their funding toward streamlining and modernizing their operations and functions.

The reason for the shift toward fire department software is smart agility, convenience, and cost-effectiveness. The burden of managing a fire department is being increased by evolving operational standards and changing reporting requirements put forth by government regulations, resulting in the increasing demand for fire department software solutions. For instance, The NFPA Standard 1221 offered by the National Fire Protection Association (NFPA) specifies which records are required by fire departments. NFPA 1620, another standard, emphasizes on the importance of pre-incident plans that offer firefighters critical information at the time of departure.

Fire departments, regardless of their budget or size, must manage and track personnel, incident reporting, maintenance, training, and equipment. The increasing need for modernization and implementation of software solutions to better manage the requirements of a fire department, in addition to increasing investment in research and innovation by market players to offer new solutions and software, are some major factors contributing to the market growth.

The increasing demand for software solutions across the government sector has prompted the entry of various new market players such as ESO, stationSMARTS, GovPilot, and SmartServ, especially in the direction of the fire department software market as it is relatively growing and niche.

Enterprise Size Insights

The large enterprises segment held the largest revenue share of 61.2% in 2021. Large enterprises include fire departments that cover a wide area for fire incident responses and have more firefighters, staff, and management compared to small & medium enterprises. There is an ever-increasing need for the modernization of large fire departments, especially in developing countries to better manage their records, training, scheduling, and other necessary activities.

On the other hand, the small & medium enterprises segment is expected to witness the highest growth rate of 11.9% during the forecast period. In the coming years, SMEs are anticipated to quickly adopt fire department software solutions, since they are experiencing strong digitization and the increasing need to modernize their operation to respond quickly to fire incidents and efficiently manage the operations of the department.

Deployment Insights

In terms of deployment, the fire department software market is bifurcated into cloud-based and web-based. The cloud-based segment accounted for the largest revenue share of 63.8% in 2021 and is expected to advance at the highest CAGR of 11.8% over the forecast period. The cloud-based segment includes access and management of the fire department software via a platform hosted by a third-party provider, meaning that users do not have to maintain or install any software or hardware to use it. Pay-as-you-go pricing models are common in cloud-based fire department software, which can be more cost-effective for small businesses than traditional on-premises software. One of the primary advantages of cloud-based fire department software is that it is accessible from any location with an internet connection.

Global Fire Department Software Market Share, by Deployment, 2021 (%)

The web-based segment is expected to expand at a CAGR of 11.1% over the forecast period. Many small and developing countries still have extensive use of web-based fire department software and its demand is on the rise.

Regional Insights

North America dominated the market with a share of 32.4% in 2021 and is anticipated to retain its position over the forecast period. The increasing adoption of fire department software and tools in this region is a major factor behind the market growth. In addition, North America has a high saturation of fire department software providers, which makes North America a promising region. The region is likely to witness significant growth owing to the increasing government regulations and competition among the market players.

Fire Department Software Market Trends by Region

Asia Pacific is anticipated to expand at the highest CAGR of 12.4% during the projection period. The market for fire department software in this region is driven by the rise in investments in the IT sector, the growth of the government sector, and the increased funding for fire protection services.

Key Companies & Market Share Insights

Leading industry players are undertaking strategies such as product upgradation, collaborations, and partnerships to survive the competitive environment and expand their business footprints. For instance, in March 2022, ESO, a software and data company operating in federal and state agencies, hospitals, fire departments, and EMS industries, announced the acquisition of Interdev Technologies, a provider of SaaS products for emergency services. The acquisition strengthens ESO's portfolio in Canada by expanding its presence in the country. ESO will keep Interdev Technologies' Toronto office. Together with Interdev Technologies' extensive understanding and knowledge of Emergency Services in Canada, ESO's ability to see and track data from prehospital to hospital discharge will provide customers with a scalable, modern platform to drive improvements in operational efficiency, clinical training, and patient care. Some of the prominent players operating in the global fire department software market are:

  • ESO

  • Vector Solutions

  • Tyler Technologies

  • Accela, Inc.

  • ZOLL Medical Corporation

  • ImageTrend

  • EPR

  • StationSmarts

Fire Department Software Market Report Scope

Report Attribute


Market size value in 2022

USD 860.5 million

Revenue forecast in 2030

USD 2,059.2 million

Growth rate

CAGR of 11.5% from 2022 to 2030

Base year for estimation


Historical data

2017 - 2020

Forecast period

2022 - 2030

Quantitative units

Revenue in USD Million and CAGR from 2022 to 2030

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

Segments covered

Deployment, enterprise size, region

Regional scope

North America; Europe; Asia Pacific; Latin America; MEA

Country scope

U.S.; Canada; U.K.; Germany; France; Italy; China; India; Japan; South Korea; Brazil; Mexico; Saudi Arabia

Key companies profiled

ESO; Vector Cloud Baseds; Tyler Technologies; Accela, Inc.; ZOLL Medical Corporation; ImageTrend; EPR; stationSMARTS

Customization scope

Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional, and segment scope.

Pricing and purchase options

Avail customized purchase options to meet your exact research needs. Explore purchase options


Global Fire Department Software Market Segmentation

This report forecasts revenue growth at global, regional, and country levels and analyzes the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global fire department software market report based on deployment, enterprise size, and region:

Global Fire Department Software Market Segmentation

  • Deployment Outlook (Revenue, USD Million, 2017 - 2030)

    • Cloud Based

    • Web Based

  • Enterprise Size Outlook (Revenue, USD Million, 2017 - 2030)

    • Small & Medium Enterprises

    • Large Enterprises

  • Regional Outlook (Revenue, USD Million, 2017 - 2030)

    • North America

      • U.S.

      • Canada

    • Europe

      • U.K.

      • Germany

      • France

      • Italy

      • Rest of Europe

    • Asia Pacific

      • China

      • India

      • Japan

      • South Korea

      • Rest of Asia Pacific

    • Latin America

      • Brazil

      • Mexico

      • Rest of Latin America

    • Middle East & Africa

      • Saudi Arabia

      • Rest of Middle East & Africa

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