A three-pronged approach was followed for deducing the legal process outsourcing market estimates and forecasts. The process has three steps: information procurement, analysis, and validation. The whole process is cyclical, and steps repeat until the estimates are validated. The three steps are explained in detail below:
Information procurement: Information procurement is one of the most extensive and important stages in our research process, and quality data is critical for accurate analysis. We followed a multi-channel data collection process for legal process outsourcing market to gather the most reliable and current information possible.
Analysis: We mine the data collected to establish baselines for forecasting, identify trends and opportunities, gain insight into consumer demographics and drivers, and so much more. We utilized different methods of legal process outsourcing market data depending on the type of information we’re trying to uncover in our research.
Market Research Efforts: Bottom-up Approach for estimating and forecasting demand size and opportunity, top-down Approach for new product forecasting and penetration, and combined approach of both Bottom-up and Top-down for full coverage analysis.
Value-Chain-Based Sizing & Forecasting: Supply-side estimates for understanding potential revenue through competitive benchmarking, forecasting, and penetration modeling.
Demand-side estimates for identifying parent and ancillary markets, segment modeling, and heuristic forecasting.
Qualitative Functional Deployment (QFD) Modelling for market share assessment.
Market formulation and validation: We mine the data collected to establish baselines for forecasting, identify trends and opportunities, gain insight into consumer demographics and drivers, and so much more. We utilize different methods of data analysis depending on the type of information we’re trying to uncover in our research.
Market Formulation: This step involves the finalization of market numbers. This step on an internal level is designed to manage outputs from the Data Analysis step.
Data Normalization: The final market estimates and forecasts are then aligned and sent to industry experts, in-panel quality control managers for validation.
This step also entails the finalization of the report scope and data representation pattern.
Validation: The process entails multiple levels of validation. All these steps run in parallel, and the study is forwarded for publishing only if all three levels render validated results.
The legal process outsourcing market was categorized into four segments, namely location (Offshore Outsourcing, On-shore Outsourcing), service (Contract Drafting, Review and Management, Compliance Assistance, E-discovery, Litigation Support, Patent Support), and regions (North America, Europe, Asia Pacific, Latin America, Middle East & Africa).
The legal process outsourcing market was segmented into location, service, and regions. The demand at a segment level was deduced using a funnel method. Concepts like the TAM, SAM, SOM, etc., were put into practice to understand the demand. We at GVR deploy three methods to deduce market estimates and determine forecasts. These methods are explained below:
Demand estimation of each product across countries/regions summed up to from the total market.
Variable analysis for demand forecast.
Demand estimation via analyzing paid database, and company financials either via annual reports or paid database.
Primary interviews for data revalidation and insight collection.
Used extensively for new product forecasting or analyzing penetration levels.
Tool used invoice product flow and penetration models Use of regression multi-variant analysis for forecasting Involves extensive use of paid and public databases.
Primary interviews and vendor-based primary research for variable impact analysis.
The legal process outsourcing market was analyzed at a regional level. The globe was divided into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa, keeping in focus variables like consumption patterns, export-import regulations, consumer expectations, etc. These regions were further divided into nine countries, namely, the U.S.; Canada; Mexico; Germany; the UK.; China; India; Philippines; Brazil
All three above-mentioned market research methodologies were applied to arrive at regional-level conclusions. The regions were then summed up to form the global market.
The legal process outsourcing market was analyzed via companies operating in the sector. Analyzing these companies and cross-referencing them to the demand equation helped us validate our assumptions and conclusions. Key market players analyzed include:
Clairvolex - Clairvolex is a private company which manages Intellectual Property (IP) assets for various organizations. Intellectual Property Asset Management (IPAM) is a patent life cycle management system of Clairvolex which manage the client’s patent portfolio and provides new monetization opportunities. IPAM leverages technical expertise, predictive analysis, and optimized use of legal resources to lower the costs. The company provides expertise on IP portfolio development, IP monetization, and other value-added IP services. The company mainly operates in North America with its offices in the U.S. and operational sites in India. Telefonaktiebolaget LM Ericsson, HP Development Company, L.P. Katerra are some of the clients of Clairvolex.
Cobra Legal Solutions LLC. - Cobra Legal Solutions LLC offers legal advice and services to law firms and corporate companies globally. The company is known for its e-Discovery and simple contract process and its methodology to deliver maximum value to the customer. Cobra Legal Solution LLC has addional office located in Chennai, India. Through this office, the company caters to consumers in India. The company operates through two segments CobraPulse and CobrATX. CobraPulse provides technology services, contract management, legal research, document review, and eDiscovery while CobrAX is known for technology and services at the lowest possible cost. The company offers innovative, efficient, and agile solutions for litigation. The company has technology-based services which are ISO certified. The company provides legal solutions with the help of industry experts to improve the efficiency of legal support services. The company’ value sourcing approach and judicious use of technology-based services helps its client not only to solve their legal problems, but also helps to reduce the risk in the business of law.
CPA GLOBAL Ltd. (Clarivate) - CPA Global Ltd. is a private company which offers legal services and solutions to corporate company and law firms all across the world. The company is known for its services of Intellectual Property (IP) Management and Technology. The company was acquired by Clarivate Plc in Octorber 2020. Since then the CPA Global Ltd. is known as Clarivate. The company also offers innovative and accurate ways to manage intellectual property efficiently at minimum risk and cost. The company has a presence across four continents and 12 countries, with 29 offices serving the customers daily to make legal decisions.
Evalueserve - Evalueserve is among Global Fortune 500 companies, having top global investment banks and many other law firms as a client. The company is known for its proprietary solutions and specialized services in the field of research, analytics, and data management. Their technological services are based on human-machine interaction combined with Artificial Intelligence (AI). The company provides services to various sectors, including finance, manufacturing, life science & healthcare, information technology and communication, and other professional services. They have expertise in multiple services like service design consulting, knowledge services, data analytics, digital platform. The company offers its services to various sectors including energy, ICT, chemicals, and consumer goods. Evalueserve has a global presence, including their offices in Chile, China, India, Germany, UAE, and the U.S.
Exigent Group Ltd. - Exigent Group Ltd. is a legal process outsourcing company providing strategy and consulting services globally for legal departments of corporate companies, lawyers, and law firms. Exigent Group Ltd. offers extensive services, including legal services, immigration services, medical-legal services, outsourced legal administration, and talent acquisition. The company believes that infusion of technology with existing data gives better results and thus they have expert and experienced staff who know technology and legal sector. Thus, the company also offers legal technology solutions that include contract management, business analytics, document creation software, and legal spend analysis. The company operates globally, including London, Bangalore, Chicago, Johannesburg, Perth, and Toronto.
Infosys Ltd. - Infosys Ltd. is an India based fortune 500 company. The company operates across various business segments, including energy, utilities, resources & services, financial services; retail; communication, manufacturing, hi-tech; life sciences; and others. As of March 2018, Infosys has 25 direct subsidiaries and 34 stepdown subsidiaries that include Infosys BPM Limited, EdgeVerve System Limited, Infosys Consulting Ltd., Infosys Public Services, Inc., and Skava Systems Pvt. Ltd. Infosys BPM Limited is the Legal Process Outsourcing subsidiary, which gives legal advice and solutions to its clients. The company offers e-Discovery, contract management, and research solutions. Infosys Consulting Ltd. offers real-time industry insight to gain competitive advantage through the digital supply chain. Infosys Public Services, Inc. is a subsidiary that handles the CSR activities and gives services to improvise the public sector of government. The company is already acting with the Indian Government, Canadian Government, Columbian Government, and many others. Skava Systems Pvt. Ltd. provides digital assistance to other companies to test their ideas and help them to build the features into their devices.
Integreon, Inc. - Integreon, Inc. is a legal service provider that empowers law firms, corporations, professional service organizations to deliver predictable outcomes. The company’s leadership team includes 2,400 professionals that are certified Six Sigma experts. The company supports clients in 52 languages from ten delivery centers across four countries. Integreon, Inc. provides business enablement services, legal services, risk & regulatory services, and contracting services.
Legal Advantage, LLC - Legal Advantage, LLC operates in the legal process offering sector. Company has industry experts who have 25 years of experience in legal support and service sector. The company offers unparalleled dependability, accuracy, and customer service, which helps them in retaining their clients. Legal Advantage, LLC offers its services to corporate companies, law firms and lawyers in the U.S. and abroad. The company operates in manufacturing, IT, finance, and many others. Apple Inc., Google LLC, Microsoft Corp., Johnson & Johnson, Samsung, Cisco System Inc., FedEx Corp., Caterpillar Inc., Siemens AG, Ford Motor Company, Coca Cola Company, and Tyco Electronics are some of the primary clientele of the company.
Lex Outsourcing Solutions Private Limited - Lex Outsourcing Solutions Private Limited, a division of Brus Chambers, is an Indian company which provides legal process outsourcing to corporate firms in India and abroad. The company has a team of experts that helps to provide services to various industries such as real estate, entertainment & media, shipping & aviation, metal, mining, and pharmaceutical. The company has a presence in three continents, Asia, Europe, and North America. Lex offers optimized solutions and services, which are cost-effective and helps to add value to the process because it increases the efficiency of business processes. When the U.K. exited from the European Union, the company had a massive demand from European firms to tackle the legal issues because of dynamic changes happening in the region.
Lexplosion Solutions Private Limited - Lexplosion Solutions Private Limited is an Indian technology company that caters to the LPO sector. The company offers its solutions across various industry verticals, including manufacturing, IT/ITeS, banking, financial institutes, telecom, healthcare, private equity, and venture capital. The major clients of the company are Bunge Limited, Radio City, Dell, Hanon Systems, Endress+Hauser, OLX Group, and many more. The company provides a range of legal compliance, governance, risk management, contracts, audits, and litigation. Lexplosion’s key offerings include creating new markets by understanding the needs of compliance officers and corporate counsels, and re-defining solutions. The company is further backed by a Process Innovation Group that comprises of resources with Six Sigma and Lean DNA.
Supply Side Estimates
Company revenue estimation via referring to annual reports, investor presentations, and Hoover’s.
Segment revenue determination via variable analysis and penetration modeling.
Competitive benchmarking to identify market leaders and their collective revenue shares.
Forecasting via analyzing commercialization rates, pipelines, market initiatives, distribution networks, etc.
Demand side estimates
Identifying parent markets and ancillary markets
Segment penetration analysis to obtain pertinent
Heuristic forecasting with the help of subject matter experts
Forecasting via variable analysis
Understanding market dynamics (in terms of drivers, restraints, & opportunities) in the countries.
Understanding trends & variables in the individual countries & their impact on growth and using analytical tools to provide high-level insights into the market dynamics and the associated growth pattern.
Understanding market estimates and forecasts (with the base year as 2022, historic information from 2018 to 2021, and forecast from 2023 to 2030). Regional estimates & forecasts for each category are available and are summed up to form the global market estimates.
The report provides market value for the base year 2022 and a yearly forecast till 2030 in terms of revenue/volume or both. The market for each of the segment outlooks has been provided on region & country basis for the above-mentioned forecast period.
The key industry dynamics, major technological trends, and application markets are evaluated to understand their impact on the demand for the forecast period. The growth rates were estimated using correlation, regression, and time-series analysis.
We have used the bottom-up approach for market sizing, analyzing key regional markets, dynamics, & trends for various products and end-users. The total market has been estimated by integrating the country markets.
All market estimates and forecasts have been validated through primary interviews with the key industry participants.
Inflation has not been accounted for to estimate and forecast the market.
Numbers may not add up due to rounding off.
Europe consists of EU-8, Central & Eastern Europe, along with the Commonwealth of Independent States (CIS).
Asia Pacific includes South Asia, East Asia, Southeast Asia, and Oceania (Australia & New Zealand).
Latin America includes Central American countries and the South American continent
Middle East includes Western Asia (as assigned by the UN Statistics Division) and the African continent.
GVR strives to procure the latest and unique information for reports directly from industry experts, which gives it a competitive edge. Quality is of utmost importance to us, therefore every year we focus on increasing our experts’ panel. Primary interviews are one of the critical steps in identifying recent market trends and scenarios. This process enables us to justify and validate our market estimates and forecasts to our clients. With more than 8,000 reports in our database, we have connected with some key opinion leaders across various domains, including healthcare, technology, consumer goods, and the chemical sector. Our process starts with identifying the right platform for a particular type of report, i.e., emails, LinkedIn, seminars, or telephonic conversation, as every report is unique and requires a differentiated approach.
We send out questionnaires to different experts from various regions/ countries, which is dependent on the following factors:
Report/Market scope: If the market study is global, we send questionnaires to industry experts across various regions, including North America, Europe, Asia Pacific, Latin America, and MEA.
Market Penetration: If the market is driven by technological advancements, population density, disease prevalence, or other factors, we identify experts and send out questionnaires based on region or country dominance.
The time to start receiving responses from industry experts varies based on how niche or well-penetrated the market is. Our reports include a detailed chapter on the KoL opinion section, which helps our clients understand the perspective of experts already in the market space.
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