GVR Report cover Ride Hailing Services Market Size, Share & Trends Report

Ride Hailing Services Market Size, Share & Trends Analysis Report By Offering (E-hailing, Car Sharing, Rental), By Region, And Segment Forecasts, 2019 - 2025

  • Published Date: Jul 2019
  • Report ID: GVR-3-68038-175-7
  • Number of Pages: 80
  • Format: Electronic (PDF)
  • Historical Data: 2015 - 2017

Industry Insights

The global ride hailing services market size was valued at USD 34.45 billion in 2018. The growing urban population in developing economies including China and India is expected to remain a favorable factor. Mobility-as-a-Service (MaaS) is inspired by the anticipation of self-driving cars, which are expected to reduce the price of ride hailing services significantly. Furthermore, the financing activity for owning a car has been made easier and cheaper by reducing the rate of interest by banks and lenders. Organizations are innovating the services by hiring fleets of automated vehicles for ensuring better passenger safety and comfort.

Rising preference for carpool and bike pool services among regular office commuters is anticipated to create growth opportunities for the market. These services have proved to be beneficial for commuters as they can cut their expense pertaining to gas and parking by more than 50%. The service allows the riders to travel with comfort at discounted prices. Pooling can improve air quality by reducing the number of cars and traffic on the road. In Europe, Germany has the highest rate of adoption of carpooling, and it is followed by France.

U.S. ride hailing services market

Customers can a hatchback, sedan, and SUV amongst others. Ride hailing enables them in outrunning the conventional public transportation services. Furthermore, these services allow them to choose a convenient pick-up and drop locations. Some of the services such as Ola and Uber also facilitate real-time vehicle tracking, sharing it with one’s kin and friends, feedback, and rating system. The availability of multiple service providers has given customers an edge as it gives them a chance to compare the service and rates. A recent study by the University of Pennsylvania highlighted that the expansion of ride hailing services has reduced the instances of drunk driving, which makes these vehicles a safer option.

Another important factor driving the ride hailing services market is the shifting preference of the masses from driving a car to being driven. Rise in demand for luxury car services at affordable prices, especially among millennials is anticipated to create growth opportunities for the market. Majority of millennials avoid buying cars, saving the ownership, maintenance, and fuel costs along with road tax. Increasing use of public transport is reducing traffic congestions and is proving beneficial for the environment. A common trend that has been noticed in countries including India, China, and Australia is the payment made by digital mode owing to the convenience it offers to both drivers as well as passengers.

Another major factor positively influencing the growth is the increasing use of digital money. With governments across the globe focusing on digital payments, ride hailing services have evolved as the medium of public transport that support the cause. These companies accept payment by digital wallet, unified payment interface, net banking, and various other e-payment methods. In India, the demonetization in November 2016 offered a leverage to the companies operating in the country. They became the first choice of people for travelling owing to the convenience of payment. Post demonetization, the industry saw three times increase in the demand for the services.

Offering Insights

E-hailing was the largest segment, with a market share of more than 50% in 2018. The growth is attributed to user-friendliness and convenience these services offer. These services have made travelling around in new cities easier by offering them trained drivers using reliable maps for navigation. Along with this, the app related algorithms make price estimation for a ride easier, which reduces the chances of being cheated by a driver. Also, the convenience of hiring a cab by a single tap on mobile is expected to continue the growth in the upcoming years.

Global ride hailing services market

The revenue from rental services is expected to witness the fastest CAGR of 13.8% from 2019 to 2025. Increasing awareness regarding self-driving rental services in emerging economies including China and India as it allows freedom of movement and comfort, is expected to have positive impact. The perks, such as control over route, time, and comfort encourages consumers to opt for rental services. Although the price is higher than mass transportation, they help consumers save the money required for owning a car. This factor is expected to further drive the market.

Regional Insights

North America accounted for a market share of more than 35% in terms of revenue in 2018. This is attributed to the fact that most companies operating in the industry were incorporated in U.S. High demand for public transportation in cities like New York, Chicago, San Francisco, Seattle, Utah, Burllington, Dallas, Boulder, and Portland among others is prompting the market growth. The fast-paced life and growing population have created a need for quick, easy, all-time accessible modes of transport.

Asia Pacific is expected to witness the fastest CAGR of 13.9% from 2019 to 2025. The growing population of cities such as Delhi, Bangalore, Mumbai, Beijing, Shanghai, and Tokyo among others is driving the need for these services. Moreover, companies in these regions are finding immense support from the regional or provincial governments of the countries including India, Bangladesh, China, Japan, and Sri Lanka. The developing economy, increasing need for job opportunities, and efforts toward creating business-friendly environment have led to this kind of support in the region.

Ride Hailing Services Market Share Insights

Some of the key players operating in the market include Uber, Lyft, Via, Juno, Xoox, Wheely, ViaVan, My Taxi, Gett, Addison Lee, Ola, Kabbee, BlaBlaCar, Lyft, Grab, Didi Chuxing, and Yandex.taxi to name a few. As the ride hailing services require a huge workforce of trained drivers, the industry is getting support from the governments of developing nations including China and India. Further, the companies coming up with service innovation for maximum comfort of commuters is expected to boost the market.

Report Scope



Base year for estimation


Actual estimates/Historical data

2015 - 2017

Forecast period

2019 - 2025

Market representation

Revenue in USD Million & CAGR from 2019 to 2025

Regional scope

North America, Europe, Asia Pacific, Central & South America & Middle East & Africa

Country scope

U.S., Germany, U.K., China, India, Brazil, U.A.E.

Report coverage

Revenue forecast, company share, competitive landscape, growth factors and trends

15% free customization scope (equivalent to 5 analyst working days)

If you need specific information, which is not currently within the scope of the report, we will provide it to you as a part of customization

Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2015 to 2025. For the purpose of this study, Grand View Research has segmented the global ride hailing services market on the basis of offering and region.

  • Offering Outlook (Revenue, USD Million; 2015 - 2025)

    • E-hailing

    • Car Sharing

    • Rental

  • Regional Outlook (Revenue, USD Million; 2015 -2025)

    • North America

      • The U.S.

    • Europe

      • Germany

      • The U.K.

    • Asia Pacific

      • China

      • India

    • Central & South America

      • Brazil

    • Middle East & Africa

      • U.A.E.

gvr icn


gvr icn

This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. See for yourself.

gvr icn


We can customize every report - free of charge - including purchasing stand-alone sections or country-level reports, as well as offer affordable discounts for start-ups & universities.

Contact us now to get our best pricing.

BBB icon D&B icon

We are GDPR and CCPA compliant! Your transaction & personal information is safe and secure.