GVR Report cover U.S. Laundry Facilities & Dry-Cleaning Services Market Size, Share & Trends Report

U.S. Laundry Facilities & Dry-Cleaning Services Market Size, Share & Trends Analysis Report By Type (Coin-operated, Retail Laundry/Dry Clean Services, Corporate/Industrial Laundry Services), And Segment Forecasts, 2021 - 2028

  • Report ID: GVR-2-68038-127-6
  • Number of Pages: 45
  • Format: Electronic (PDF)

Report Overview

The U.S. laundry facilities and dry-cleaning services market size was valued at USD 10.51 billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 4.0% from 2021 to 2028. The surge in the on-demand dry-cleaning and laundry service instead of in-house laundry owing to the rise in working population in the U.S. is a key factor driving the market growth. The outbreak of COVID-19 across the globe has significantly increased the awareness among people regarding self-hygiene and maintaining a clean environment. Employees at multinational companies and big corporations are higher in number, which creates a huge potential for infection to be spread from one to another. Thus, coronavirus has triggered these companies to adopt the work-from-home policy. Large tech employers, such as Apple, Google, Facebook, and Microsoft, were among the first to ramp up remote work plans for many or all of their employees around the globe followed by medium- and small-scale businesses.

U.S. laundry facilities & dry-cleaning services market size, by type, 2016 - 2028 (USD Million)

According to the Society for Human Resource Management (SHRM), 64% of U.S. employees are working from home. This, in turn, has shrunk the number of office-going population, ultimately affecting the dry-cleaning and laundry business. Laundry is a time-consuming task and has become a burden for people, especially for those working full-time. Thus, time constraints due to increasing work pressure and hours boost the demand for on-demand laundry services.

With increasing employment and workforce in the country, people are getting busier, thereby creating significant opportunities for providers of online laundry services. Several providers, such as Cleanly, FlyCleaners, and ZIP JET, offer discounts on their services to promote their businesses and expand their customer base. Traditionally, customers had to drop off and pick up their clothes and other linen. However, market players now offer doorstep pick-up & drop services, which augments the market growth.

Growing awareness regarding the importance of overall appearance, personal care, and hygiene, coupled with the influence of social media and emerging trends in fashion, drives the market growth. The market is starting to incorporate computerized lockers inside offices or apartment buildings that allow customers to pick up and drop off their laundry 24/7.  The customers are usually notified by a text message when their clothing is ready to be picked up at the locker. Such convenient door-step services are boosting the market growth.

The introduction of technologically advanced products, such as coin- or card-operated machines, is anticipated to fuel the market growth over the forecast period. According to the Coin Laundry Association, there were about 35,000 laundromats in the U.S. in 2019. Some laundromat operators have migrated from traditional coin-operated machines to more modern card-operated machines, as these systems offer detailed information about machine use and revenue, and sends alerts to property managers for maintenance. The advancements in machines, such as remotely checking for machine availability and receiving automated text messages after completing laundry at the facility, are expected to propel market growth in the coming years.

For instance, LARA incorporates the cloud and Internet-of-Things (IoT) in its process, which automatically tags hangers with LED lights to provide visual cues that help businesses track and organize orders. The system was well received at Clean 2019, which hosted more than 12,500 attendees in Las Vegas in June at the show’s 40th annual exhibition. In addition, increased discretionary incomes and lifestyle changes have created new lucrative markets for dry cleaners, such as wash-dry-fold services that charge per pound, and pickup and delivery services.

Type Insights

The coin-operated services segment led the market in 2020 with a revenue share of over 36% and is projected to retain its leading position throughout the forecast period. The demand for these services is primarily driven by the growing number of working individuals in the country. The increasing number of commercial facilities that use online laundry services, especially in the U.S., is also contributing to the market growth. The presence of key players offering coin-operated laundries and the increasing collaborations between companies and hotels are expected to favor the segment in the coming years.

The retail laundry/dry clean service segment is projected to register the fastest CAGR of 4.6% over the forecast period. Retail laundry services are emerging as a reliable and convenient service at a reasonable price as, nowadays, due to changing lifestyles and hectic work schedules, which, in turn, drive the growth of this segment.

Key Companies & Market Share Insights

The market is highly fragmented owing to the presence of a large number of unorganized players making the market highly competitive. The prominent companies are actively channelizing their efforts and undertaking growth strategies, such as product innovation, expansion on online platforms, and others. A moderate level of capital expenditure is required to establish a business.

Thus, small- and medium-scale companies will have significant growth in the coming years. Market players are also focusing on garnering investment to expand their reach and strengthen their industry position. For instance, Cleanly generated funding of USD 2.3 million to enhance its product offering. Some of the leading players in the U.S. laundry facilities and dry-cleaning services market include:

  • CSC ServiceWsorks

  • EnviroStar, Inc.

  • Alliance Laundry Systems LLC

  • The Huntington Company

  • Yates Dry Cleaning & Laundry Services

  • ZIPS Dry Cleaners

  • Lavatec Laundry Technology GmbH

  • Angelica

  • Cleanly

  • FlyCleaners

U.S. Laundry Facilities & Dry-Cleaning Services Market Report Scope

Report Attribute


Market size value in 2021

USD 10.82 billion

Revenue forecast in 2028

USD 14.41 billion

Growth rate

CAGR of 4.0% from 2021 to 2028

Base year for estimation


Historical data

2016 - 2019

Forecast period

2021 - 2028

Quantitative units

Revenue in USD million/billion and CAGR from 2021 to 2028

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

Segments covered


Country scope


Key companies profiled

CSC ServiceWsorks; EnviroStar, Inc.; Alliance Laundry Systems LLC; The Huntington Company; Yates Dry Cleaning & Laundry Services; ZIPS Dry Cleaners; Lavatec Laundry Technology GmbH; Angelica; Cleanly; FlyCleaners

Customization scope

Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional & segment scope.

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Segments Covered in The Report

This report forecasts revenue growth at the country level and provides an analysis of the latest industry trends in each of the sub-segments from 2016 to 2028. For the purpose of this study, Grand View Research has segmented the U.S. laundry facilities and dry-cleaning services market report on the basis of type:

  • Type Outlook (Revenue, USD Million, 2016 - 2028)

    • Coin-operated Services

    • Retail Laundry/Dry Clean Services

    • Corporate/Industrial Laundry Services

    • Others

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