U.S. Restaurant Point Of Sale Solutions Market Size, Share & Trends Report

U.S. Restaurant Point Of Sale Solutions Market Size, Share & Trends Analysis Report By Product Type, By Component (Hardware, Software, Services), By Deployment Mode, By End-user, And Segment Forecasts, 2023 - 2030

  • Report ID: GVR-4-68038-355-3
  • Number of Pages: 80
  • Format: Electronic (PDF)
  • Historical Range: 2018 - 2021
  • Industry: Technology

Research Methodology

A three-pronged approach was followed for deducing the u.s. restaurant point of sale solutions market estimates and forecasts. The process has three steps: information procurement, analysis, and validation. The whole process is cyclical, and steps repeat until the estimates are validated. The three steps are explained in detail below:

Information procurement: Information procurement is one of the most extensive and important stages in our research process, and quality data is critical for accurate analysis. We followed a multi-channel data collection process for u.s. restaurant point of sale solutions market to gather the most reliable and current information possible.

  • We buy access to paid databases such as Hoover’s and Factiva for company financials, industry information, white papers, industry journals, SME journals, and more.
  • We tap into Grand View’s proprietary database of data points and insights from active and archived monitoring and reporting.
  • We conduct primary research with industry experts through questionnaires and one-on-one phone interviews.
  • We pull from reliable secondary sources such as white papers and government statistics, published by organizations like WHO, NGOs, World Bank, etc., Key Opinion Leaders (KoL) publications, company filings, investor documents, and more.
  • We purchase and review investor analyst reports, broker reports, academic commentary, government quotes, and wealth management publications for insightful third-party perspectives.

Analysis: We mine the data collected to establish baselines for forecasting, identify trends and opportunities, gain insight into consumer demographics and drivers, and so much more. We utilized different methods of u.s. restaurant point of sale solutions market data depending on the type of information we’re trying to uncover in our research.

  • Market Research Efforts: Bottom-up Approach for estimating and forecasting demand size and opportunity, top-down Approach for new product forecasting and penetration, and combined approach of both Bottom-up and Top-down for full coverage analysis.

  • Value-Chain-Based Sizing & Forecasting: Supply-side estimates for understanding potential revenue through competitive benchmarking, forecasting, and penetration modeling.

  • Demand-side estimates for identifying parent and ancillary markets, segment modeling, and heuristic forecasting.

  • Qualitative Functional Deployment (QFD) Modelling for market share assessment.

Market formulation and validation: We mine the data collected to establish baselines for forecasting, identify trends and opportunities, gain insight into consumer demographics and drivers, and so much more. We utilize different methods of data analysis depending on the type of information we’re trying to uncover in our research.

  • Market Formulation: This step involves the finalization of market numbers. This step on an internal level is designed to manage outputs from the Data Analysis step.

  • Data Normalization: The final market estimates and forecasts are then aligned and sent to industry experts, in-panel quality control managers for validation.

  • This step also entails the finalization of the report scope and data representation pattern.

  • Validation: The process entails multiple levels of validation. All these steps run in parallel, and the study is forwarded for publishing only if all three levels render validated results.

U.S. Restaurant Point of Sale Solutions Market Categorization:

The u.s. restaurant point of sale solutions market was categorized into four segments, namely product (Fixed POS, Mobile POS), component (Hardware, Software, Services), deployment Mode (Cloud, On-Premise), end-user (Full Service Restaurant (FSR), Quick Service Restaurant (QSR),Institutional), and regions (U.S.).

Segment Market Methodology:

The u.s. restaurant point of sale solutions market was segmented into product, component, deployment Mode, end-user, and regions. The demand at a segment level was deduced using a funnel method. Concepts like the TAM, SAM, SOM, etc., were put into practice to understand the demand. We at GVR deploy three methods to deduce market estimates and determine forecasts. These methods are explained below:

Market research approaches: Bottom-up

  • Demand estimation of each product across countries/regions summed up to from the total market.

  • Variable analysis for demand forecast.

  • Demand estimation via analyzing paid database, and company financials either via annual reports or paid database.

  • Primary interviews for data revalidation and insight collection.

Market research approaches: Top-down

  • Used extensively for new product forecasting or analyzing penetration levels.

  • Tool used invoice product flow and penetration models Use of regression multi-variant analysis for forecasting Involves extensive use of paid and public databases.

  • Primary interviews and vendor-based primary research for variable impact analysis.

Market research approaches: Combined

  • This is the most common method. We apply concepts from both the top-down and bottom-up approaches to arrive at a viable conclusion.

Regional Market Methodology:

The u.s. restaurant point of sale solutions market was analyzed at a regional level. The globe was divided into U.S., keeping in focus variables like consumption patterns, export-import regulations, consumer expectations, etc. These regions were further divided into countries, namely, 

All three above-mentioned market research methodologies were applied to arrive at regional-level conclusions. The regions were then summed up to form the global market.

U.S. restaurant point of sale solutions market companies & financials:

The u.s. restaurant point of sale solutions market was analyzed via companies operating in the sector. Analyzing these companies and cross-referencing them to the demand equation helped us validate our assumptions and conclusions. Key market players analyzed include:

  • NCR Corporation established in 1911 in Georgia, United States, is a company involved in the development of software and hardware across four different segments, that are Retail, Hospitality, Banking, and Telecommunications & Technology (T&T). Payment processing solutions, POS terminals, barcode scanners, self-checkout kiosks, POS retail software platforms, and other peripherals are the products offered for the retail segment. The products offered to the Hospitality segment include order and payment kiosks, POS terminals, barcode scanners, peripherals, and cloud-based software applications for restaurant management, point-of-sale, payment processing, back office, and kitchen production applications. Maintenance, professional, and managed services are the offerings by the company for the T&T segment. It is a publicly held company. The company with experience of more than a century is known for maintaining higher levels in almost every area including revenue, geological presence, product portfolio, and strategic initiatives as well.
  • Oracle Corporation, one of the market leaders in the software industry, was established in 1977 in the United States. As of 2023, the company had 170,000 employees across the globe. Now the company is involved in providing Point-of-Sale (POS) solutions to various application areas including retail and hospitality industries across the globe. The company provides an extensive range of solutions to businesses, including inventory management, reporting and analysis, loss prevention, gift and loyalty, and table reservations. Oracle Corporation offers Simphony First Edition, a hospitality management platform service that assists its users in managing back office systems and financial analysis of a business. Oracle cloud segment’s offerings allow clients to lessen testing and integration work. The company aids in integrating hardware, software, and services on the customers’ behalf in Information Technology (IT) environments that manage and support cloud technology platforms for end users. It is a publicly held company known for huge revenue figures and advanced strategic initiatives to attain growth.
  • Ingenico is an entity formed in 1980, in Paris, France offers secure payment systems that include countertops and mobile terminals as well. The company’s solution portfolio entails POS solutions, e-payments, mobile solutions, and enterprise retail. The company also offers products such as PIN pads, OEM modules, check scanners, and peripheral devices with Bluetooth terminals, graphics displays, and large backlit keys. Ingenico has earned a reputation to be a reliable company through its ability to facilitate a seamless payment experience between merchants and customers with the help of robust infrastructure. It has developed an EMV/NFC in-store acceptance network based on its proprietary operating system, Tellium. Ingenico has a vast product portfolio of terminals, including Android ECR POS, Android smart POS, payment terminals, multilane terminals, card readers, and self-service terminals. It caters to retail, hotel & and lodging, and restaurant & and food services industries.
  • Squirrel Systems, a company headquartered in Vancouver, Canada; was founded back in 1984 and is a point-of-sale solution provider specializing in the areas of hospitality management. Hospitality software, hardware, and services, including POS systems for restaurants, resorts, hotels, stadiums, and casinos are the company’s primary offerings for the market. It also provides solutions developed with various technologies including payments and data security, mobility, above-store reporting, table management, kitchen video, and enterprise management. The geological presence and the product portfolio offered by the company are the factors acting as drivers for its growth in the market.
  • Harbortouch, a merchant service provider from Australia, was formed in 1999. Now it has established itself as a POS solution and system provider in the industry. POS hardware, software, and integrated merchant services for restaurants, retail stores, bars, small businesses, and salons are some of the primary solutions provided by the company. The company offers a wide range of products and services for various business types, including credit card payment processing, POS systems, Casio cash registers, EMV credit card terminals, and other services such as free onsite installation, menu programming, and professional training. It is a privately held company.
  • PAX Technology, an electronic payment POS terminal solution provider, based in China, offers electronic payment products and solutions, including PCI, EMV, and Point-of-Sale (EFT-POS) terminals. PAX Technology's offerings are PCI, Visa, MasterCard, PayPass, payWave, RoHS, EMVCo, and ISO certified. PAX Technology's Restaurant/Retail Online Ordering Management (ROOM) solution for both online and in-store implementations helps retail and restaurant owners avoid third-party costs, which makes it a popular choice among retail and restaurant business owners. It is a publicly held company that delivers Android SmartPOS and is known for its strong positioning in areas such as revenue, geographical presence, product portfolio, and strategic initiatives.
  • Bepoz America LLC, founded in South Carolina in the United States, is a regional division of Business Electronics Pty Ltd. In 2004, Business Electronics Pty Ltd. introduced the Bepoz Point of Sale system for end-user solution providers and software developers. Now the company provides solutions through Bepoz in locations including the UK, the United States, Canada, Malaysia, Singapore, Australia, and New Zealand. The company designs software solutions for various end-user industries including restaurants, retail stores, hotels, stadiums, and event venues.
  • Helcim Inc., American Express, MasterCard, Visa, Discover, and Interac processor and merchant account provider from Alberta, Canada was founded in 2006. The company supports various types including in-person payments, invoicing and virtual terminals, and online payments. the available payment methods with the company’s solutions also include International payments and debit & and credit card processing. The built-in payment solutions include a Helcim card reader, point-of-sale app, virtual terminal, invoices, hosted payment page, and customer portal. It’s a privately held company. In 2023, Helcim Inc. announced its partnership with Xero Limited, an online accounting software solution provider. In June 2023, it launched Helcim Smart Terminal, an independent wireless device equipped with a POS application.
  • Revel Systems, a company established in 2010, in the United States, is an iPad-based point-of-sale system provider that offers the most mature, cloud-native POS platform. POS, delivery management, open API, employee management, kitchen management, enterprise management, cash building, online ordering, self-service kiosks, and payments are the products and solutions included in the company’s portfolio. It offers solutions including Quick-Service POS Systems, Restaurant POS Systems, Retail POS Systems, Pizza POS Systems, and Coffee Shop POS Systems. The privately held company, Revel, announced its partnership with Pepper Lunch, a Japanese fast-casual restaurant operator spread across more than 500 locations in 15 countries in October 2023. In addition, in October 2023, it also announced partner relations with HTeaO, an American franchise restaurant that offers iced tea and planned to implement the Revel POS platform at 270 new locations.
  • Lightspeed, a very recently formed company, a 2022 establishment, is a publicly held organization from Montreal, Canada. It is a developer of POS software solutions. Omnichannel retail and restaurant products are the primary offerings of the company. The company also offers functionalities that can help SMBs manage their inventory and backend intuitively. Retail, Restaurant, and Golf. The Retail segment offers apparel, gifts, home decor, jewelry, liquor, electronics, and sporting goods are categories it operates in. Under the Restaurant segment, the company offers solutions suitable for bars, cafés, full-service restaurants, and quick-service restaurants, among others. In a very short period, it has attained a high-level category on various fronts including revenue, geographical presence, product portfolio, and strategic initiatives.

Value chain-based sizing & forecasting

Supply Side Estimates

  • Company revenue estimation via referring to annual reports, investor presentations, and Hoover’s.

  • Segment revenue determination via variable analysis and penetration modeling.

  • Competitive benchmarking to identify market leaders and their collective revenue shares.

  • Forecasting via analyzing commercialization rates, pipelines, market initiatives, distribution networks, etc.

Demand side estimates

  • Identifying parent markets and ancillary markets

  • Segment penetration analysis to obtain pertinent

  • revenue/volume

  • Heuristic forecasting with the help of subject matter experts

  • Forecasting via variable analysis

U.S. Restaurant Point of Sale Solutions Market Report Objectives:

  • Understanding market dynamics (in terms of drivers, restraints, & opportunities) in the countries.

  • Understanding trends & variables in the individual countries & their impact on growth and using analytical tools to provide high-level insights into the market dynamics and the associated growth pattern.

  • Understanding market estimates and forecasts (with the base year as 2022, historic information from 2018 to 2021, and forecast from 2023 to 2030). Regional estimates & forecasts for each category are available and are summed up to form the global market estimates.

U.S. Restaurant Point of Sale Solutions Market Report Assumptions:

  • The report provides market value for the base year 2022 and a yearly forecast till 2030 in terms of revenue/volume or both. The market for each of the segment outlooks has been provided on region & country basis for the above-mentioned forecast period.

  • The key industry dynamics, major technological trends, and application markets are evaluated to understand their impact on the demand for the forecast period. The growth rates were estimated using correlation, regression, and time-series analysis.

  • We have used the bottom-up approach for market sizing, analyzing key regional markets, dynamics, & trends for various products and end-users. The total market has been estimated by integrating the country markets.

  • All market estimates and forecasts have been validated through primary interviews with the key industry participants.

  • Inflation has not been accounted for to estimate and forecast the market.

  • Numbers may not add up due to rounding off.

  • Europe consists of EU-8, Central & Eastern Europe, along with the Commonwealth of Independent States (CIS).

  • Asia Pacific includes South Asia, East Asia, Southeast Asia, and Oceania (Australia & New Zealand).

  • Latin America includes Central American countries and the South American continent

  • Middle East includes Western Asia (as assigned by the UN Statistics Division) and the African continent.

Primary Research

GVR strives to procure the latest and unique information for reports directly from industry experts, which gives it a competitive edge. Quality is of utmost importance to us, therefore every year we focus on increasing our experts’ panel. Primary interviews are one of the critical steps in identifying recent market trends and scenarios. This process enables us to justify and validate our market estimates and forecasts to our clients. With more than 8,000 reports in our database, we have connected with some key opinion leaders across various domains, including healthcare, technology, consumer goods, and the chemical sector. Our process starts with identifying the right platform for a particular type of report, i.e., emails, LinkedIn, seminars, or telephonic conversation, as every report is unique and requires a differentiated approach.

We send out questionnaires to different experts from various regions/ countries, which is dependent on the following factors:

  • Report/Market scope: If the market study is global, we send questionnaires to industry experts across various regions, including North America, Europe, Asia Pacific, Latin America, and MEA.

  • Market Penetration: If the market is driven by technological advancements, population density, disease prevalence, or other factors, we identify experts and send out questionnaires based on region or country dominance.

The time to start receiving responses from industry experts varies based on how niche or well-penetrated the market is. Our reports include a detailed chapter on the KoL opinion section, which helps our clients understand the perspective of experts already in the market space.

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