B2C E-commerce Market Size Worth $6.2 Trillion By 2027 | CAGR: 7.9%

May 2020 | Report Format: Electronic (PDF)

B2C E-commerce Market Growth & Trends

The global B2C e-commerce market size is anticipated to reach USD 6.2 trillion by 2027, registering a CAGR of 7.9% over the forecast period, according to a new report by Grand View Research, Inc. The increasing disposable income level, escalating usage of internet and smartphones, and an increasing number of online shoppers are expected to drive the market growth. Online goods and service providers offer various options to its customers, such as vast product portfolio, discounted price rates, convenient payment methods, same-day delivery, and easy return policies while purchasing any goods or services, resulting into growing customer preference toward e-commerce platforms.

The General Agreement on Trade in Services (GATS) provides the rules and regulations governing international trade in services, with significant implications for e-commerce. The anti-Spam Law is placed to protect consumers from receiving unsolicited marketing material. Although online businesses collect information from consumers, they are legally prohibited to spam people's inboxes without their consent. Technological advancement supported by increasing usage of artificial intelligence (AI) is providing customers with the real-time shopping experience. For instance, augmented reality (AR) technology offers customers ‘virtual changing rooms’ wherein customers can try a product virtually.

The rapid evolution of e-commerce has brought numerous opportunities to both nascent as well as established players in the market. However, online payment processes have witnessed few challenges in the recent past. The interconnected and instantaneous nature of online payment channels have increased vulnerability towards cybercrime, digital frauds, and other malpractices. To overcome these cyber security concerns, it is essential to emphasize service security and protection of consumer’s data.

 Request a free sample copy or view report summary: B2C E-commerce Market Report

B2C E-commerce Market Report Highlights

  • Clothing and footwear segment accounted for the largest market share in 2019, owing to increasing penetration of retail sales over online channels, accessories, and footwear spending

  • Asia Pacific dominated the market in terms of revenue in 2019 and is expected to register significant growth over the forecast period. The growth is attributed to the presence of a large number of B2C e-commerce providers in the region

  • Partnership, collaboration, and business expansion remain the major strategies adopted by the leading market players

B2C E-commerce Market Segmentation

Grand View Research has segmented the global B2C e-commerce market based on type, application, and region:

B2C E-commerce Type Outlook (Revenue, USD Billion, 2016 - 2027)

  • B2C Retailers

  • Classifieds

B2C E-commerce Application Outlook (Revenue, USD Billion, 2016 - 2027)

  • Automotive

  • Beauty & Personal Care

  • Books & Stationery

  • Consumer Electronics

  • Clothing & Footwear

  • Home Décor & Electronics

  • Sports & Leisure

  • Travel & Tourism

  • Media & Entertainment

  • Information Technology (Software)

  • Others

B2C E-commerce Regional Outlook (Revenue, USD Billion, 2016 - 2027)

  • North America

    • U.S.

    • Canada

  • Europe

    • Germany

    • U.K.

    • France

  • Asia Pacific

    • China

    • India

    • Japan

  • Latin America

    • Brazil

    • Mexico

  • Middle East and Africa (MEA)

List of Key Players of B2C E-commerce Market


  • Amazon.com, Inc.

  • ASOS

  • eBay Inc.

  • Flipkart Internet Private Limited

  • JD.com, Inc.

  • MakeMytrip Pvt.Ltd.

  • OLX

  • PayPal Holdings, Inc.

  • Craigslist, Inc.

Pricing & Purchase Options

Buy Chapters or Sections

Avail customized purchase options to meet your research needs:

  • Buy sections of this report
  • Buy country level reports
  • Request for historical data
  • Request discounts available for Start-Ups & Universities

Why Choose Us

  • Research support

    24/5 Research support

    Get your queries resolved from an industry expert. Request for a free product review before report purchase.

  • Custom research service

    Custom research service

    Speak to the report author to design an exclusive study to serve your research needs.

  • Quality assurance

    Quality assurance

    A testimonial for service excellence represented in the form of BBB "A" Accreditation.

  • BBB Rating dandb
  • Information security

    Information security

    Your personal and confidential information is safe and secure.

  • BOA