Africa Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service (Human Resource, KPO), By Application (BFSI, Healthcare), By Country, And Segment Forecasts, 2023 - 2030

Table of Contents

Chapter 1. Methodology and Scope
                    1.1. Methodology Segmentation & Scope
                    1.2. Information procurement
                        1.2.1. Purchased database
                        1.2.2. GVR's internal database
                        1.2.3. Secondary sources & third-party perspectives
                        1.2.4. Primary research
                    1.3. Information analysis
                        1.3.1. Data analysis models
                    1.4. Market formulation & data visualization
                    1.5. Data validation & publishing
Chapter 2. Executive Summary
                    2.1. Africa Business Process Outsourcing (BPO) Market - Market Snapshot, 2018 - 2030
                    2.2. Africa Business Process Outsourcing (BPO) Market - Service Snapshot, 2018 - 2030
                    2.3. Africa Business Process Outsourcing (BPO) Market - Application Snapshot, 2018 - 2030
                    2.4. Africa Business Process Outsourcing (BPO) Market - Competitive Snapshot
Chapter 3. Africa Business Process Outsourcing (BPO) Market Variables, Trends & Scope
                    3.1. Market Lineage Outlook
                    3.2. Industry Value Chain Analysis
                    3.3. Market Dynamics
                        3.3.1. Market Driver Analysis
                        3.3.2. Market Restraint/Challenge Analysis
                        3.3.3. Market Opportunity Analysis
                    3.4. Business Environment Analysis Tools
                        3.4.1. Porter's Five Forces Analysis
                        3.4.2. PEST Analysis
Chapter 4. Africa Business Process Outsourcing (BPO) Market Service Outlook
                    4.1. Africa Business Process Outsourcing (BPO) Market Share by Service, 2022 & 2030 (USD Billion)
                    4.2. Application Finance & Accounting
                        4.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.3. Human Resource
                        4.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                    4.4. KPO
                        4.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                    4.5. Procurement & Supply Chain
                        4.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                    4.6. Customer Services
                        4.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                    4.7. Other
                        4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
Chapter 5. Africa Business Process Outsourcing (BPO) Market Application Outlook
                    5.1. Africa Business Process Outsourcing (BPO) Market Share by Application, 2022 & 2030 (USD Billion)
                    5.2. BFSI
                        5.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    5.3. Healthcare
                        5.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                    5.4. Manufacturing
                        5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    5.5. IT & Telecommunications
                        5.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                    5.6. Retail
                        5.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    5.7. Others
                        5.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
Chapter 6. Africa Business Process Outsourcing (BPO) Market Application Outlook
                    6.1. Africa Business Process Outsourcing (BPO) Market Share by Region, 2022 & 2030 (USD Billion)
                        6.1.1. South Africa
                            6.1.1.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                            6.1.1.2. Market estimates and forecast by service, 2018 - 2030 (USD Billion)
                            6.1.1.3. Market estimates and forecast by application, 2018 - 2030 (USD Billion)
                        6.1.2. Nigeria
                            6.1.2.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                            6.1.2.2. Market estimates and forecast by service, 2018 - 2030 (USD Billion)
                            6.1.2.3. Market estimates and forecast by application, 2018 - 2030 (USD Billion)
                        6.1.3. Ghana
                            6.1.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                            6.1.3.2. Market estimates and forecast by service, 2018 - 2030 (USD Billion)
                            6.1.3.3. Market estimates and forecast by application, 2018 - 2030 (USD Billion)
                        6.1.4. Kenya
                            6.1.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                            6.1.4.2. Market estimates and forecast by service, 2018 - 2030 (USD Billion)
                            6.1.4.3. Market estimates and forecast by application, 2018 - 2030 (USD Billion)
Chapter 7. Competitive Landscape
                    7.1. Company Categorization (Mature Players, Emerging Players)
                    7.2. Company Share Analysis, 2022
                    7.3. Company Heat Map Analysis
                    7.4. Strategy Mapping
                    7.5. Company Profiles (Overview, Financial Performance, Product Overview, Strategic Initiatives)
                        7.5.1. Accenture
                        7.5.2. AGR GROUP INC
                        7.5.3. AMDOCS
                        7.5.4. Capgemini
                        7.5.5. HCL Technologies Limited
                        7.5.6. IBM Corporation
                        7.5.7. Infosys Limited (Infosys BPM)
                        7.5.8. MCI, LC.
                        7.5.9. NCR Corporation
                        7.5.10. OutProsys
                        7.5.11. Rewardsco
                        7.5.12. SA Commercial.
                        7.5.13. Sodexo
                        7.5.14. TTEC Holdings, Inc.
                        7.5.15. Wipro Limited

List of Tables

Table 1 List of Abbreviation
Table 2 Africa business process outsourcing (BPO) market, 2018 - 2030 (USD Billion)
Table 3 Africa business process outsourcing (BPO) market, by country, 2018 - 2030 (USD Billion)
Table 4 Africa business process outsourcing (BPO) market, by service, 2018 - 2030 (USD Billion)
Table 5 Africa business process outsourcing (BPO) market, by application, 2018 - 2030 (USD Billion)
Table 6 South Africa business process outsourcing (BPO) market, by service 2018 - 2030 (USD Billion)
Table 7 South Africa business process outsourcing (BPO) market, by application 2018 - 2030 (USD Billion)
Table 8 Nigeria business process outsourcing (BPO) market, by service 2018 - 2030 (USD Billion)
Table 9 Nigeria business process outsourcing (BPO) market, by application 2018 - 2030 (USD Billion)
Table 10 Ghana business process outsourcing (BPO) market, by service 2018 - 2030 (USD Billion)
Table 11 Ghana business process outsourcing (BPO) market, by application 2018 - 2030 (USD Billion)
Table 12 Kenya business process outsourcing (BPO) market, by service 2018 - 2030 (USD Billion)
Table 13 Kenya business process outsourcing (BPO) market, by application 2018 - 2030 (USD Billion)

List of Figures

Fig. 1 Africa Business Process Outsourcing (BPO) Market Segmentation
Fig. 2 Methodology
Fig. 3 Primary Research Pattern
Fig. 4 Information analysis
Fig. 5 Data Analysis Model
Fig. 6 Data Validation & Publishing
Fig. 7 Africa Business Process Outsourcing (BPO): Market Snapshot
Fig. 8 Africa Business Process Outsourcing (BPO): Segment Snapshot
Fig. 9 Africa Business Process Outsourcing (BPO): Competitive Landscape Snapshot
Fig. 10 Africa Business Process Outsourcing (BPO) Market Lineage Outlook
Fig. 11 Africa Business Process Outsourcing (BPO) Market: Value Chain Analysis
Fig. 12 Market Driver Analysis
Fig. 13 Market Restraint Analysis
Fig. 14 Market Opportunity Analysis
Fig. 15 Africa Business Process Outsourcing (BPO) Market: Porter's Five Forces Analysis
Fig. 16 Africa Business Process Outsourcing (BPO) Market: PEST Analysis
Fig. 17 Africa Business Process Outsourcing (BPO) Market Analysis: Service Segment Analysis
Fig. 18 Africa Business Process Outsourcing (BPO) Market Analysis: Application Segment Analysis