Canada Customer Relationship Management Market (2023 - 2030) Size, Share & Trends Analysis Report By Deployment (On-premise, Cloud), By End-use, By Application, By Solution, And Segment Forecasts

Table of Contents

Chapter 1. Methodology and Scope
                    1.1. Methodology Segmentation & Scope
                    1.2. Information procurement
                        1.2.1. Purchased database
                        1.2.2. GVR’s internal database
                        1.2.3. Secondary sources & third-party perspectives
                        1.2.4. Primary research
                    1.3. Information analysis
                        1.3.1. Data analysis models
                    1.4. Market formulation & data visualization
                    1.5. Data validation & publishing
Chapter 2. Executive Summary
                    2.1. Canada Customer Relationship Management Market - Market Snapshot, 2018 - 2030
                    2.2. Canada Customer Relationship Management Market - Solution Snapshot, 2018 - 2030
                    2.3. Canada Customer Relationship Management Market - Deployment Snapshot, 2018 - 2030
                    2.4. Canada Customer Relationship Management Market - Application Snapshot, 2018 - 2030
                    2.5. Canada Customer Relationship Management Market - End-use Snapshot, 2018 - 2030
                    2.6. Canada Customer Relationship Management Market - Competitive Snapshot
Chapter 3. Canada Customer Relationship Management Market Variables, Trends & Scope
                    3.1. Market Lineage Outlook
                        3.1.1. Parent Market Outlook
                    3.2. Industry Value Chain Analysis
                    3.3. Market Dynamics
                        3.3.1. Market Driver Analysis
                        3.3.2. Market Restraint/Challenge Analysis
                        3.3.3. Market Opportunity Analysis
                    3.4. Business Environment Analysis Tools
                        3.4.1. Porter's Five Forces Analysis
                        3.4.2. PEST Analysis
                    3.5. COVID-19 Impact Analysis
Chapter 4. Canada Customer Relationship Management Market Solution Outlook
                    4.1. Canada Customer Relationship Management Market Share by Solution, 2022 & 2030 (USD Billion)
                    4.2. Customer Service
                        4.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.3. Customer Experience Management
                        4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.4. Analytics
                        4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.5. Marketing Automation
                        4.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.6. Salesforce Automation
                        4.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.7. Social Media Monitoring
                        4.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    4.8. Others
                        4.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
Chapter 5. Canada Customer Relationship Management Market Deployment Outlook
                    5.1. Canada Customer Relationship Management Market Share by Deployment, 2022 & 2030 (USD Billion)
                    5.2. On-premise
                        5.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    5.3. Cloud
                        5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
Chapter 6. Canada Customer Relationship Management Market Application Outlook
                    6.1. Canada Customer Relationship Management Market Share by Application, 2022 & 2030 (USD Billion)
                    6.2. BFSI
                        6.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    6.3. Retail
                        6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    6.4. Healthcare
                        6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    6.5. Telecom & IT
                        6.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    6.6. Discrete Manufacturing
                        6.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    6.7. Government & Education
                        6.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    6.8. Others
                        6.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
Chapter 7. Canada Customer Relationship Management Market End-use Outlook
                    7.1. Canada Customer Relationship Management Market Share by End-use, 2022 & 2030 (USD Billion)
                    7.2. Large Enterprises
                        7.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
                    7.3. SMBs
                        7.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
Chapter 8. Competitive Landscape
                    8.1. Company Categorization (Mature Players, Emerging Players)
                    8.2. Company Ranking/Share Analysis, 2022
                    8.3. Heat Map Analysis, 2022
                    8.4. Strategy Mapping
                    8.5. Company Profiles (Overview, Financial Performance, Product Overview, Strategic Initiatives)
                        8.5.1. Adobe Systems Inc.
                        8.5.2. Creatio
                        8.5.3. Genesys
                        8.5.4. HubSpot Inc.
                        8.5.5. IBM
                        8.5.6. Insightly, Inc.
                        8.5.7. International Business Machines Corporation
                        8.5.8. Microsoft
                        8.5.9. Oracle Corporation
                        8.5.10. Pegasystems Inc.
                        8.5.11. Sage Group PLC
                        8.5.12. Salesforce.com, Inc.
                        8.5.13. SAP SE
                        8.5.14. Verint Systems, Inc.

List of Tables

Table 1 List of Abbreviation
Table 2 Canada Customer Relationship Management market, by deployment 2018 - 2030 (USD Billion)
Table 3 Canada Customer Relationship Management market, by solution 2018 - 2030 (USD Billion)
Table 4 Canada Customer Relationship Management market, by end-use 2018 - 2030 (USD Billion)
Table 5 Canada Customer Relationship Management market, by application 2018 - 2030 (USD Billion)

List of Figures

Fig. 1 Canada Customer Relationship Management market segmentation
Fig. 2 Methodology
Fig. 3 Primary Research Pattern
Fig. 4 Information analysis
Fig. 5 Data Analysis Model
Fig. 6 Data Validation & Publishing
Fig. 7 Canada Customer Relationship Management (EDR): Market Snapshot
Fig. 8 Canada Customer Relationship Management (EDR): Segment Snapshot
Fig. 9 Canada Customer Relationship Management (EDR): Competitive Landscape Snapshot
Fig. 10 Canada Customer Relationship Management Market Lineage Outlook
Fig. 11 Canada Customer Relationship Management market: Value chain analysis
Fig. 12 Market driver analysis
Fig. 13 Market restraint analysis
Fig. 14 Market opportunity analysis
Fig. 15 Canada Customer Relationship Management market: Porter’s five forces analysis
Fig. 16 Canada Customer Relationship Management market: PEST analysis
Fig. 17 Canada Customer Relationship Management market analysis: Deployment segment analysis
Fig. 18 Canada Customer Relationship Management market analysis: Solution segment analysis
Fig. 17 Canada Customer Relationship Management market analysis: End-use segment analysis
Fig. 18 Canada Customer Relationship Management market analysis: Application segment analysis