Cloud-Based Dental Practice Management Software Market Size, Share & Trends Analysis Report By Application (Patient Communication, Billing & Insurance, Analytics, Treatment Plans), By End Use, By Region, And Segment Forecasts, 2022 - 2030

Report Overview

The global cloud-based dental practice management software market size was valued at USD 571.5 million in 2021 and is estimated to expand at a compound annual growth rate (CAGR) of 11.18% from 2022 to 2030. Continuous technical advancements in the sector, favorable government initiatives in the oral healthcare business, and an increasing number of dental practices are factors driving market expansion. The Health Information Technology for Economic and Clinical Health (HITEC) Act encourages and accelerates the use of health information technology in the United States. The HITEC Act was enacted to improve healthcare delivery and offer patients with high-quality services.

It is expected that the use of healthcare IT systems, particularly by specialized clinics such as dental offices, will boost insurance coverage. These factors are projected to boost demand for oral treatments in the future, necessitating the use of cloud-based dental practice management (DPM) software.

In recent years, oral clinics have seen increased footfall, and this trend is projected to continue. According to the American Dental Association (ADA), there were 201,117 dentists practicing in the United States in 2020. The dentist workforce is predicted to grow rapidly, with 67 dentists per 100,000 people in 2040, according to the American Health Policy Institute.

According to the National Statistics Institute of Spain, there are around 21,638 oral clinics in Spain. The rise in dental practices can be attributed to increased awareness & demand for oral care over the years. Furthermore, the rising trend of cosmetic dentistry is anticipated to drive the demand for DPM platforms. 

There has been a rise in the number of dental visits in recent years. This can be attributed to the rising incidence of cavities and other oral problems in the last decade and increasing awareness about oral care & hygiene.  Oral problems have increased as a result of the shift in diet toward fast foods and foods high in sugar.

According to the National Center for Health Statistics, dental caries affect 13% of children and 26% of adults in the United States. According to the National Center for Health Statistics, around 63% of the population over the age of 18 had a dental visit in 2020. This is expected to drive cloud-based DPM software market growth.

COVID-19 Cloud-Based Dental Practice Management Software Market Impact: 9.4% increase from 2019 to 2020

The increase in the number of patients visiting dentists has been adding to the difficulty of dentists in appointment scheduling and patient data management, thus creating the need for advanced DPM software such as the Dentrix Ascend, Tab32, and others. There has been increased oral health consciousness in the last few years, which is leading to a high number of oral visits as a precaution every 6 months in most countries. Growing awareness and increasing patient visits are among the major factors boosting the market.

Application Insights

Based on application, the patient communication software segment is estimated to dominate the market with a share of 33.4% in 2020. The cloud-based DPM software market is segmented into patient communication, billing & insurance, analytics, treatment plans, and others. The majority of the hospitals and clinics use them for appointment scheduling, postponement/cancellation, and follow-ups. This is boosting the growth of the segment. The rising adoption of DPM due to advanced features including text messaging for reminders, family reminders, and patient satisfaction surveys is contributing to the growth of the segment.

However, the billing and insurance segment is anticipated to witness the maximum compound annual growth rate CAGR of 11.65% during the forecast period. Improving reimbursement scenarios for oral services, especially in the U.S., is a primary factor driving the segment growth. According to ADA, 51.3% of children aged 2-18 in the U.S. have private dental benefits and 38.5% have benefits through Medicaid Children’s Health Insurance Program (CHIP). Furthermore, 7.4% of the adults aged 19-64 in the U.S. have dental benefits through Medicaid and 59.0% have private benefits.

The analytics segment is anticipated to witness lucrative growth at an 11.4% compound annual growth rate during the forecast period. Primary factors responsible for the growth of the segment include increasing adoption of business intelligence tools, rising number of tertiary oral hospitals, and increasing spending capacity of the population. Many DPM software companies are now providing business intelligence solutions. This is expected to help dental office owners in understanding the patient load and optimizing resources for more revenue generation.

End-use Insights

Based on the dental clinics segment is the leading segment accounting for around 45.3% of the market in 2021 owing to the growing number of clinics and rising adoption of EHRs. The market is segmented into dental clinics, hospitals, and others. Key dental support organizations, such as Heartland Dental, Aspen Dental, and Great Expressions Dental Centers, have around 250 to 1,000 practices operating under them.

These organizations are expanding their businesses by acquiring small group or solo practices. Although this is narrowing the overall market, mergers and acquisitions of small groups with large conglomerates are expanding the segment growth.

The hospitals have a great infrastructure and attract a large number of patients. To manage such a large patient base & facility, investment in advanced technology is necessary, hence these hospitals are investing in advanced cloud-based DPM software. The cloud-based software provides higher storage capacity through servers, which allows storage of large amounts of patient data, making it ideal for big hospitals with a large number of patients.

Cloud-based DPM software provides business analysis monthly or annually and helps make effective treatment plans. Solo oral practices or offices can use this information to manage their resources and finance. This is driving the growth of other segments during the forecast period.

Regional Insights

North America dominated the market with a share of 47.6% in 2021. The strategic presence of major players such as Henry Schein One & Curve Dental and the rapid adoption of oral care services by baby boomers are among the key factors responsible for the market growth in the U.S.

Furthermore, increasing funding for start-up businesses is likely to aid in market growth. For example, in April 2021, CareStack raised funding of USD 22.5 million from Delta Dental of California, SteadView Capital, Accel Partners, F-Prime Capital, and Eight Roads. In 2019, the company received USD 28 million in funding from the same investor. Such large investment in start-up businesses is expected to drive the market in the region.

On the other hand, Asia Pacific is projected to witness remarkable growth during the forecast period. Growing investments by healthcare IT companies in the region and improving economic conditions as well as healthcare structure are favoring the market growth. China is projected to witness substantial growth during the forecast period. This can be attributed to the rising geriatric population, increasing spending on oral care, and rapid adoption of the latest technologies.

The market in Europe is poised to surge owing to the rapid technological advancements and increasing spending capacity of the people. According to NHS Dental Statistics for England, a total of 21 million adults and 6.3 million children were seen by an NHS dentist in the 24-months up to 30 June 2020. Furthermore, funding from NHS for primary care dentistry is expected to provide significant growth opportunities in the U.K. In 2018-2019, the NHS funded USD 2,359.6 million for primary care dentistry.

Key Companies & Market Share Insights

The market is moderately fragmented. Mergers, acquisitions, and various innovative technological solutions contribute to the large share captured by a few industry giants. For instance, Henry Schein One announced the release of the new Dentrix imaging center in April 2021, a software module in the most recent software update that allows dentists to handle all pictures from Dentrix version G7.3 or higher. In April 2018, Patterson Dental launched a new cloud management software “Fuse” to aid dentists in scheduling patients and connecting reports.

The market is projected to grow owing to partnerships and acquisitions aimed at moving to the cloud. For instance, in June 2021, Planet DDS announced the launch of internal & external referral management tools with Denticon software allowing dentists to track & manage referrals with external providers or within a group.Some of the prominent players in the cloud-based dental practice management software market include

• Dentiflow

• Dentidesk

• Cd Nevco, LLC (Curve Dental)

• Tab32

• Henry Schein One

• Planet DDS

• Carestack

• Carestream Dental LLC

Cloud-Based Dental Practice Management Software Market Report Scope

Segments Covered in the Report

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global cloud-based dental practice management software market report based on application, end use, and region:

• Application Outlook (Revenue, USD Million, 2017 - 2030)

  • Patient Communication

  • Billing & Insurance

  • Analytics

  • Treatment Plans

  • Others

• End-Use Outlook (Revenue, USD Million, 2017 - 2030)

  • Dental Clinics

  • Hospitals

  • Others

• Regional Outlook (Revenue, USD Million, 2017 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • UK

    • Germany

    • France

    • Italy

    • Spain

  • Asia Pacific

    • Japan

    • China

    • India

    • Australia

    • South Korea

  • Latin America

    • Brazil

    • Mexico

  • Middle East & Africa (MEA)

    • South Africa

    • Saudi Arabia

    • UAE