Interactive Kiosk Market Size, Share & Trends Report

Interactive Kiosk Market Size, Share & Trends Analysis Report By Type (Self-service Kiosks, ATMs), By Component (Hardware, Services), By End Use (BFSI, Healthcare), By Region (APAC, EU), And Segment Forecasts, 2022 - 2030

  • Report ID: GVR-3-68038-017-0
  • Number of Pages: 104
  • Format: Electronic (PDF)
  • Historical Range: 2017 - 2020
  • Industry: Technology

Market Segmentation

  • Interactive Kiosk Component Outlook (Revenue, USD Million, 2017 - 2030)
    • Hardware
      • Display
      • Printer
      • Others
    • Software
      • Windows
      • Android
      • Linux
      • Others (iOS, Others)
    • Service
      • Integration & Deployment
      • Managed Services
  • Interactive Kiosk Type Outlook (Revenue, USD Million, 2017 - 2030)
    • Automated Teller Machines (ATMs)
    • Retail Self-Checkout Kiosks
    • Self-Service Kiosks
    • Vending Kiosks
  • Interactive Kiosk End-use Outlook (Revenue, USD Million, 2017 - 2030)
    • BFSI
    • Retail
    • Food & Beverage
    • Healthcare
    • Government
    • Travel & Tourism
    • Others
  • Interactive Kiosk Regional Outlook (Revenue, USD Million, 2017 - 2030)
    • North America
      • North America Interactive Kiosk Market, by Component
        • Hardware
          • Display
          • Printer
          • Others
        • Software
          • Windows
          • Android
          • Linux
          • Others (iOS, Others)
        • Service
          • Integration & Deployment
          • Managed Services
      • North America Interactive Kiosks Market, by Type
        • Automated Teller Machines (ATMs)
        • Retail Self-Checkout Kiosks
        • Self-Service Kiosks
        • Vending Kiosks
      • North America Interactive Kiosks Market, by End Use
        • BFSI
        • Retail
        • Food & Beverage
        • Healthcare
        • Government
        • Travel & Tourism
        • Others
      • U.S.
        • U.S. Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • U.S. Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • U.S. Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Canada
        • Canada Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Canada Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Canada Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
    • Europe
      • Europe Interactive Kiosk Market, by Component
        • Hardware
          • Display
          • Printer
          • Others
        • Software
          • Windows
          • Android
          • Linux
          • Others (iOS, Others)
        • Service
          • Integration & Deployment
          • Managed Services
      • Europe Interactive Kiosks Market, by Type
        • Automated Teller Machines (ATMs)
        • Retail Self-Checkout Kiosks
        • Self-Service Kiosks
        • Vending Kiosks
      • Europe Interactive Kiosks Market, by End Use
        • BFSI
        • Retail
        • Food & Beverage
        • Healthcare
        • Government
        • Travel & Tourism
        • Others
      • U.K.
        • U.K. Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • U.K. Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • U.K. Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Germany
        • Germany Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Germany Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Germany Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • France
        • France Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • France Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • France Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
    • Asia Pacific
      • Asia Pacific Interactive Kiosk Market, by Component
        • Hardware
          • Display
          • Printer
          • Others
        • Software
          • Windows
          • Android
          • Linux
          • Others (iOS, Others)
        • Service
          • Integration & Deployment
          • Managed Services
      • Asia Pacific Interactive Kiosks Market, by Type
        • Automated Teller Machines (ATMs)
        • Retail Self-Checkout Kiosks
        • Self-Service Kiosks
        • Vending Kiosks
      • Asia Pacific Interactive Kiosks Market, by End Use
        • BFSI
        • Retail
        • Food & Beverage
        • Healthcare
        • Government
        • Travel & Tourism
        • Others
      • China
        • China Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • China Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • China Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • India
        • India Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • India Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • India Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Japan
        • Japan Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Japan Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Japan Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Singapore
        • Singapore Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Singapore Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Singapore Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Thailand
        • Thailand Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Thailand Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Thailand Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Indonesia
        • Indonesia Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Indonesia Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Indonesia Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Malaysia
        • Malaysia Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Malaysia Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Malaysia Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Vietnam
        • Vietnam Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Vietnam Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Vietnam Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
      • Australia
        • Australia Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Australia Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Australia Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
    • Latin America
      • Latin America Interactive Kiosk Market, by Component
        • Hardware
          • Display
          • Printer
          • Others
        • Software
          • Windows
          • Android
          • Linux
          • Others (iOS, Others)
        • Service
          • Integration & Deployment
          • Managed Services
      • Latin America Interactive Kiosks Market, by Type
        • Automated Teller Machines (ATMs)
        • Retail Self-Checkout Kiosks
        • Self-Service Kiosks
        • Vending Kiosks
      • Latin America Interactive Kiosks Market, by End Use
        • BFSI
        • Retail
        • Food & Beverage
        • Healthcare
        • Government
        • Travel & Tourism
        • Others
      • Brazil
        • Brazil Interactive Kiosk Market, by Component
          • Hardware
            • Display
            • Printer
            • Others
          • Software
            • Windows
            • Android
            • Linux
            • Others (iOS, Others)
          • Service
            • Integration & Deployment
            • Managed Services
        • Brazil Interactive Kiosks Market, by Type
          • Automated Teller Machines (ATMs)
          • Retail Self-Checkout Kiosks
          • Self-Service Kiosks
          • Vending Kiosks
        • Brazil Interactive Kiosks Market, by End Use
          • BFSI
          • Retail
          • Food & Beverage
          • Healthcare
          • Government
          • Travel & Tourism
          • Others
    • Middle East & Africa (MEA)
      • Middle East & Africa Interactive Kiosk Market, by Component
        • Hardware
          • Display
          • Printer
          • Others
        • Software
          • Windows
          • Android
          • Linux
          • Others (iOS, Others)
        • Service
          • Integration & Deployment
          • Managed Services
      • Middle East & Africa Interactive Kiosks Market, by Type
        • Automated Teller Machines (ATMs)
        • Retail Self-Checkout Kiosks
        • Self-Service Kiosks
        • Vending Kiosks
      • Middle East & Africa Interactive Kiosks Market, by End Use
        • BFSI
        • Retail
        • Food & Beverage
        • Healthcare
        • Government
        • Travel & Tourism
        • Others

Interactive Kiosk Market Dynamics

Driver: Increasing competition leading to business and geographic expansion

The interactive kiosk market is undergoing rapid expansion, reshaping the technological landscape with continuous advancements. This technological evolution has broadened the applications of interactive kiosks across diverse sectors, including retail, banking, hospitality, entertainment, and government. Notably, technological progress and improved supporting infrastructure, such as expanded internet coverage and high-speed connectivity, are pivotal factors driving the growing demand for interactive kiosks. The BFSI sector, in particular, is witnessing a surge in the adoption of these kiosks, offering customers greater convenience while significantly reducing operational and service costs for banks. Within the banking realm, interactive kiosks serve various functions, including cash withdrawals via debit/credit cards, bill payments, fund transfers, check deposits, and printing financial statements. The current trend underscores a customer preference for self-service, indicating a rising demand for interactive kiosks. This shift in consumer behavior is poised to further drive the market's growth, emphasizing the integral role interactive kiosks play in enhancing efficiency and user experience across multiple industries.

Driver: Rising demand for enhanced customer experience and satisfaction

In the contemporary era, customers increasingly demand convenient and swift services, eschewing long queues and extensive travel. Interactive kiosks have emerged as a solution to meet these expectations, aligning with the growing preference for self-service, particularly evident in the BFSI sector. The rising self-service culture is attributed to customers' inclination towards quicker and more independent transactions. Furthermore, the escalating reliance on the internet for various functions has spurred a rapid increase in the use of interactive kiosks. These kiosks play a crucial role in time-saving, allowing customers to bypass lengthy queues. Enabling diverse functionalities such as payments, ticket bookings, travel route planning, and advertising, interactive kiosks contribute to an enhanced customer experience and heightened satisfaction. Looking ahead to 2036, the global population above 65 years is projected to reach 400 million, with half a million being individuals with special needs. While there are limited manufacturers focusing on kiosk development for physically challenged persons, the anticipation is that self-service kiosks with specialized capabilities will facilitate smoother work and travel experiences, ensuring a better overall encounter for individuals with special needs.

Restraint: Threat of cyber-attacks, data privacy, and security

Self-service kiosks play a pivotal role in facilitating transactions across sectors such as banking, finance, and retail, handling functions like bill payments, cash transactions, and card-related activities. However, the increased convenience of internet-based banking has heightened concerns about customer data security, particularly in the face of rising cyber threats. Protecting critical private information has become a top priority for kiosk manufacturers and software providers. The BFSI sector faces the significant challenge of preventing cyber-attacks, given the potential breaches that could compromise customer data. It is imperative to establish robust kiosk networks to ensure data security and thwart cyber threats, as highlighted in McAfee's 2016 Threats Predictions report. Beyond the BFSI sector, industries like transport and entertainment are also susceptible to cyber-attacks. Storing data on the cloud and accessing it through kiosks expands the attack surface, enabling hackers to remotely breach corporate networks. A graphical representation of monthly cyber-attacks in 2014, 2015, and 2016 underscores the increasing frequency of such incidents, correlating with the growing reliance on the internet for diverse functions. Addressing these security challenges is essential for fostering customer trust and safeguarding sensitive information.

What Does This Report Include?

This section will provide insights into the contents included in this interactive kiosk market report and help gain clarity on the structure of the report to assist readers in navigating smoothly.

Interactive kiosk market qualitative analysis

  • Industry overview

  • Industry trends

  • Market drivers and restraints

  • Market size

  • Growth prospects

  • Porter’s analysis

  • PESTEL analysis

  • Key market opportunities prioritized

  • Competitive landscape

    • Company overview

    • Financial performance

    • Product benchmarking

    • Latest strategic developments

Interactive kiosk market quantitative analysis

  • Market size, estimates, and forecast from 2017 to 2030

  • Market estimates and forecast for product segments up to 2030

  • Regional market size and forecast for product segments up to 2030

  • Market estimates and forecast for application segments up to 2030

  • Regional market size and forecast for application segments up to 2030

  • Company financial performance

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