The global quality management software market size was valued at USD 5.96 billion in 2015. The changing business model of enterprises is anticipated to drive the adoption of quality management tools over the forecast period.
It is a software solution used for improving the efficiency of the quality assurance process and operational visibility in the product and service driven organizations. The quality management software provides numerous functions including nonconformance, document control, complaint handling, calibration, and change management, among others, making it an essential utility for an organization’s overall quality control. The increased functionalities help the organizations to better manage their workload, minimize overtime costs, maintain production schedules, and achieve and maintain the standards’ compliance. The software is extensively used in the IT and telecom, manufacturing and transportation, and logistics industries.
Global quality management software market, by application, 2014 - 2024 (USD Million)
The quality management software market is expected to witness a substantial hike in the demand, owing to the globalization of marketplaces and the growing emphasis on the standards’ and regulations’ compliance. The increasing focus of organizations on meeting customer demands and enhancing the efficacy of businesses is affecting the quality management market in a favorable way.
The growing organizational complexity, numerous product lines, and diversified operations are making the need for quality management software vital for organizations with integrated applicability to their CRM and ERP. The demand for quality management systems in the North American and European markets is large due to the mature markets and the adoption of international standards by industries in these regions. It is anticipated that the growth of the market will be driven by the Asia Pacific region and primarily by the small and medium enterprises in the coming years
The industry is segregated based into IT & Telecom, Transportation & Logistics, Consumer Goods and Retail, Defense and Aerospace, Manufacturing, and Healthcare segments. The manufacturing and transportation and logistics segments have a strong demand for quality management software owing to the stringent regulations as well as the complex processes and integrated business systems. Both the segments are expected to dominate the application market, followed by the IT and telecom industries. The healthcare industry is expected to be the biggest adopter of the quality management software.
Cloud and on-premise are the two types of deployment methods used by industry vendors. The on-premise segment is anticipated to be the dominant segment in the market with cloud-based deployments gaining traction in the coming years.
The cloud-based quality management systems offer scalability, flexibility, and help in reducing costs associated with the traditional systems. While the on-premise solutions are implemented by many organizations, the cloud based solutions are anticipated to gain traction in coming years as an increasing number of companies are moving to cloud.
Company Size Insights
The large enterprise segment dominated the quality management software industry and accounted for 67.5% of the overall revenue in 2015. The reduction in costs is the primary motivation behind the adoption of the quality management software in this segment as the small and medium businesses are still striving to inculcate the new solutions and technology in the market.
The quality management software industry is dominated by the document control and nonconformance corrective action/preventive action segment, primarily due to the necessity of large organizations to maintain quality adherence in these processes.
The complaint handling segment is expected to grow at a rapid rate of CAGR 13.2% to become the market leader over the forecast period, owing to the growing adoption of standard complaint handling tools and processes.
U.S. quality management software market, by deployment, 2015 (USD Million)
North America and Europe are anticipated to be key regions over the forecast period, owing to the early adoption of software. Asia Pacific is anticipated to be the fastest growing market driven by the growing awareness about the standards compliance and availability of quality, management software. This coupled with emerging economies such as China and India is expected to fuel the growth of quality management software in the region.
MasterControl, Inc., Sparta Systems, Inc., SAP SE, and Siemens AG are some of the major industry players in this domain. Other key vendors include Aras Corporation, Arena Solutions Inc., Autodesk Inc., Dassault Systemes SE, PSC Biotech Corp., Oracle Corporation, Parasoft Corporation, Microsoft Corporation, Hewlett-Packard Enterprise Co.
Partnerships and strategic mergers and acquisitions are anticipated to be the most effective ways for industry players to gain quick access to the emerging markets and enhance the technological capability. Moreover, product differentiation and upgrades are expected to pave the way for the development of companies in the market.
Base year for estimation
Actual estimates/Historical data
2014 - 2015
2016 - 2024
Revenue in USD Million & CAGR from 2016 to 2024
North America, Europe, Asia Pacific, Latin America, and MEA
U.S., Canada, UK, Germany, India, Japan, China, Brazil, and Mexico
Revenue forecast, company ranking, competitive landscape, growth factors and trends
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Segments Covered in the Report
Grand View Research has segmented the global quality management software market on the basis of application, solution, deployment, company size and region:
Application Outlook (Revenue, USD Million; 2014 - 2024)
IT and telecom
Transportation and logistics
Consumer goods and retail
Defence and aerospace
Solution Outlook (Revenue, USD Million; 2014 - 2024)
Non-conformances / corrective & preventative
Supplier quality management
Deployment Outlook (Revenue, USD Million; 2014 - 2024)
Company Size Outlook (Revenue, USD Million; 2014 - 2024)
Small and Medium Enterprise (SME)
Regional Outlook (Revenue, USD Million; 2014 - 2024)
Middle East & Africa (MEA)
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