Quality Management Software Market Size, Share & Trend Report

Quality Management Software Market Size, Share & Trend Analysis Report By Application, By Solution By Deployment, By Company Size, By Region, And Segment Forecast, 2018 - 2025

  • Published Date: Feb, 2018
  • Base Year for Estimate: 2016
  • Report ID: GVR-1-68038-331-7
  • Format: Electronic (PDF)
  • Historical Data: 2014 - 2016
  • Number of Pages: 125

Industry Insights

The global quality management software market size was valued at USD 6.34 billion in 2016 and is estimated to grow significantly over the next eight years. Factors such as increasing importance of quality assurance, customer centric production, and changes in standards and regulations are driving the growth of the quality management software market. 

U.S. quality management software market

Quality management software (QMS) solutions available in the market today provide a host of functionalities, including nonconformance, complaint handling, document control, calibration, and change management, among others, making it an essential tool for an organization’s overall quality control. In addition, recent technological advancements such as analytics, cloud, and big data have further enhanced the existing capabilities of QMS solutions. As a result, industries such as manufacturing, life sciences, and IT & telecom are adopting QMS solutions at a rapid rate.

While numerous end-use industries are adopting quality management solutions, there exist some challenges that vendors need to address. These challenges include integration with other systems, lack of collaboration, and misalignment with the latest trends and technologies. While market vendors are trying to tackle these problems,the widespread acceptance of cloud-based deployment has facilitated the adoption of QMS by new end users.

The introduction of ISO 9001, IATF 16949, and AS9100 Rev.D are expected to boost the market as top management teams across organizations are taking efforts to align quality management with strategic objectives. In addition, quality processes and products are increasingly becoming important for marketing and ensuring customer satisfaction. As a result, compliance management, quality process management automation, and supplier quality assurance are expected to become the prime focus of QMS users over the coming years.

Solution & Application Insights

The document control solution segment dominated the QMS market and accounted for 17.6% of the overall revenue in 2016. The increasing demand for eliminating out-of-sync metadata and automating document routing, escalation, and approval is driving the document control segment.

The complaint handling solution segment is projected to witness the highest growth over the forecast period. It is anticipated to grow at a CAGR of 13.4% and is followed by the change management solutions segment that is expected to grow at a CAGR of 11.9% over the forecast period.

The manufacturing application segment held the largest market share in 2016 and is expected to dominate the market over the forecast period.The segment has a high penetration rate owing to the increasing demand for streamlining the manufacturing process and ensuring better quality final products. The need for meeting consumer expectations and providing consumer satisfaction is driving manufacturing enterprises toward the adoption of quality management software.

The healthcare application segment is anticipated to grow at the fastest growth rate owing to the increasing amount of regulations and compliance issues. In addition, changing standards and directives at the international level are further expected to aid the segment growth. The healthcare segment is projected to grow at a CAGR of 12.1% over the next eight years.

Deployment Insights

The use of cloud-based platforms has led to a surge in the demand for QMS solutions among small and medium enterprises owing to advantages such as flexibility and mobility. Furthermore, the costs for developing a dedicated infrastructure for the deployment of QMS are minimized owing to the availability of solutions such as public, private, and hybrid cloud by cloud service providers.

As a result, the growth of cloud-based QMS solutions is anticipated to outpace the on-premise solution deployment in the market. The cloud-based QMS solutions segment is expected to grow at CAGR of 12.7% over the forecast period.

Company Size Insights

The small and medium enterprise segment witnessed the highest adoption of QMS solutions and accounted for a 32.5% share of the overall market revenue in 2016.The reduction in software support costs is the primary motivation behind the growing adoption of quality management software in this segment as small and medium enterprises are still striving to implement new solutions and technologies in the market.

U.S. quality management software market

The large enterprise segment dominated the market in 2016 owing to a widespread adoption of QMS solutions in the segment. An important aspect of the segment is the preference for on premise solutions owing to data security concerns in large enterprises.

Regional Insights

The North American region dominated the QMS market in 2016 owing to the large-scale adoption of safety and compliance standards in the healthcare industry and a steep rise in the adoption of ISO 9000 principles seen in recent years. The growing acceptance of quality management software for the functioning of a company coupled with stringent FDA, ISO 9000, and ISO 9001 regulations are expected to further increase the adoption of quality management software in SMEs across the North American region.

The Asia Pacific region is anticipated to experience a surge in the demand for quality management software over the forecast period and is expected to grow at a CAGR of 11.8% over the next eight years. The European regional market is in the maturity stage and is projected to lose share over the next eight years.

Quality Management Software Market Share Insights

Autodesk Inc., MasterControl, Inc., Sparta Systems, Inc., and SAP SE are some of the major market players in this domain. Other key vendors include Dassault Systemes SE, Aras Corporation, Arena Solutions Inc., PSC Biotech Corp., Parasoft Corporation, Oracle Corporation, Microsoft Corporation, and Hewlett-Packard Enterprise Co.

The presence of a large number of solution providers in the market is expected to create intense competition among players.In order to maintain their position in the market, companies are launching products with additional functionalities, advanced features, and cross platform integration. In addition, product differentiation and upgrades are anticipated to pave the way for competitive advantage for companies in the market.

Report Scope



Base year for estimation


Actual estimates/Historical data

2014 - 2016

Forecast period


Market representation

Revenue in USD Million and CAGR from 2017 to 2025

Regional scope

North America, Europe, Asia Pacific, Latin America, and MEA

Country scope

U.S., Canada, UK, Germany, China, Japan, India, Brazil, and Mexico

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

15% free customization scope (equivalent to 5 analyst working days)

If you need specific market information that is not currently within the scope of the report, we will provide it to you as a part of the customization.

Segments Covered in the Report

This report forecasts revenue growth at the global and regional levels and analyzes industry trends in each of the sub-segments from 2014 to 2025. For the purpose of this study, Grand View Research has segmented the global quality management software market report based onapplication, solution, deployment, company size, and region:

  • Application Outlook (Revenue, USD Million; 2014 - 2025)

    • IT & Telecom

    • Transportation & Logistics

    • Consumer Goods & Retail

    • Defense & Aerospace

    • Manufacturing

    • Healthcare

    • Others

  • Solution Outlook (Revenue, USD Million; 2014 - 2025)

    • Document Control

    • Non-Conformances/Corrective & Preventative

    • Complaint Handling

    • Employee Training

    • Audit Management

    • Supplier Quality Management

    • Calibration Management

    • Change Management

    • Others

  • Deployment Outlook (Revenue, USD Million; 2014 - 2025)

    • Cloud

    • On-premise

  • Company Size Outlook (Revenue, USD Million; 2014 - 2025)

    • Small & Medium Enterprise (SME)

    • Large Enterprise

  • Regional Outlook (Revenue, USD Million; 2014 - 2025)

    • North America

      • U.S.

      • Canada

    • Europe

      • UK

      • Germany

    • Asia Pacific

      • China

      • Japan

      • India

    • Latin America

      • Brazil

      • Mexico

    • Middle East & Africa

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