The global service robotics market size was valued at USD 46.99 billion in the year 2023 and is projected to grow at a CAGR of 12.4% from 2024 to 2030. The service robotics has witnessed growing penetration in various sectors owing to factors including precise services, low-cost solutions, flexibility and reduction of human efforts. Moreover, the industry is witnessing a technological revolution, enhancing the professional service robot capabilities, driven by innovations in machine learning, adaptive computing and vision system, and Artificial Intelligence (AI). Service robots are primarily designed to be used in human assistance. They are enabled with an arm to perform lighter tasks unlike the industrial robots.
These robots are utilized across the globe owing to benefits such as high productivity, workplace safety and smooth operations. Moreover, lower operational expenses and a high Return on Investment (ROI) are a few factors driving the demand for service robotics. High demand for robots from sectors such as healthcare, customer service, and logistics have driven the market across the world. Governments are also inclined in favor of developing these robots and encouraging production with supporting policies and regulations.
In May 2024, KEENON Robotics unveiled its latest generation of service robots in the United States at the National Restaurant Association (NRA) Show 2024. This prestigious event provided the perfect stage for KEENON to introduce cutting-edge automation solutions to transform the restaurant and hospitality sectors. The new lineup included advanced delivery robots, sophisticated cleaning robots, and versatile service robots, all featuring the latest AI technology and intuitive navigation systems. These innovations enhance operational efficiency, elevate customer experiences, and streamline service processes.
During the COVID-19 pandemic, the demand for these robots drastically increased as mobile robots were used to record temperatures, track people’s movements and assist patients in the isolation ward, that eliminated the risks of infection. Furthermore, the penetration of high-speed internet across the globe is expected to fuel market growth as connectivity is vital requirement for adoption of robots. High speed internet enables the robots to perform seamlessly without any latency and improves efficiency.
The professional application segment dominated the market with the largest market share of 71.2 % in terms of global revenue in 2023. The key reasons impacting the segment growth are widespread use of robotics in the logistics, healthcare, agriculture and manufacturing sector in various applications. Technological advancement in robotics has further inclined organizations to deploy robots in their business processes by the virtue of their accuracy, precision and availability at a lower cost.
The personal segment is expected to register the fastest CAGR of 14.8% over the forecast period. The increasing use of robots in domestic applications such as vacuum cleaners, automated wheelchairs, lawn mowing robots is expected to foster market growth in coming years.
The mobile platforms segment held the largest revenue share of 32.9% in 2023. The growing popularity of mobile robots in the maintenance and inspection sector is shaping the market growth. These robots are effective where remote access is necessary, and operations are repetitive or monotonous in nature. Additionally, these robots are extensively used in warehouses as they pertain high accuracy in navigation.
The underwater systems segment is expected to grow at the fastest CAGR of 15.3% from 2024 to 2030. Service robots have a vital application in ocean research, monitoring, marine operations and inspection of underwater infrastructure as they are remotely accessible or autonomous in navigation. The growing research and development sector is expected to drive the market over the forecast years.
Europe service robotics market captured the largest revenue share of 33.7% in 2023. The prime factor responsible for dominance of this region is advanced research capabilities in robotics in countries such as Germany and UK. These countries have advanced laboratories which cater interdisciplinary research competencies integrated with several large organizations, fostering the regional market growth.
Europe dominated the global market in terms of revenue and is expected to grow at a substantial CAGR of 11.4% during the forecast period. This is due to the aggressive adoption of technology in industries of countries such as Germany and UK. Governments are also encouraging companies to adopt robotics and invest in research. During and after the COVID-19 pandemic, as these countries have advanced healthcare facilities, they successfully deployed robotics to enhance the diagnosis and reduce risks from infections.
Additionally, consumers are inclined towards usage of robotic devices, such as robot vacuums, in households. The reduction in human efforts and flexibility of work is making the robots popular among customers, further shaping the regional market.
The Asia Pacific region is expected to record the fastest CAGR of 14.7% over the forecast period. Presence of countries such as China, South Korea and Japan, which are emphasizing on technological development in robotics and AI, are contributing significantly to regional market growth. Additionally, these countries have experienced rapid industrial expansion in sectors such as oil and gas, manufacturing and logistics, where increasing use of robotics has favored the market growth. China displayed a phenomenal growth in the service robotics market due to massive investments by companies and favorable government policies and fundings.
In June 2024, KEENON Robotics made a notable impact at SEOUL FOOD 2024 by showcasing its cutting-edge service robotics lineup. The exhibition highlighted KEENON's latest innovations, which are designed to revolutionize the food and hospitality industries with advanced automation solutions. Among the featured products were intelligent delivery robots, autonomous cleaning robots, and multi-functional service robots, all equipped with AI technology and seamless navigation systems.
Furthermore, with the growing disposable income, the use of service robots in households is increasing in the countries such as India and Singapore. The growing trend of automation in countries such as China, India and Australia are fostering the regional market further.
The North America region followed Europe and APAC captured 27.6% market share in 2023. The growing trend of utilizing robotics and automation in commercial and household service purposes have augmented the regional market in recent years.
The key factors driving the U.S. service robotics market are the large tech companies operating in the domain of automation, investments in research of robotics and large number of customers preferring advanced technology-based devices for various applications.
Some of the leading companies in the service robotics market include ABB Ltd, Kuka AG, iRobot Corporation, SoftBank Robotics Holdings and others. Key companies in the market are mainly focusing on technological advancements through mergers and acquisitions. As this market is characterized by various startups and established large companies, various funding activities have taken place in recent years as well. Significant developments in robotics and AI through research are propagating the rapid growth of the market.
iRobot Corporation is a robot manufacturing company which operates in research, innovation and technological development of robot products. Its wide product array ranges from robot mops, robot vacuums, air purifiers and accessories. The company’s objective is to cater for home cleaning products using advanced technologies in robotics.
The following are the leading companies in the service robotics market. These companies collectively hold the largest market share and dictate industry trends.
In June 2024, ABB Ltd launched Omnicore, an advanced robotics platform. This platform is expected to enable businesses to increase productivity with precise automation and expedite the operations with flexibility. OmniCore is developed with an objective to provide versatile automation solutions to a wide range of applications in construction, biotechnology and others.
In May 2024, United Robotics Group made a launch at VivaTech 2024 with the introduction of its uLink series of service robots. The uLink series, designed to cater to a wide range of service industries, includes robots equipped with advanced AI, seamless connectivity, and intuitive user interfaces. These robots are engineered to perform various tasks, such as customer interaction, delivery, and facility management, to enhance efficiency and elevate the service experience. The debut at VivaTech 2024 showcased United Robotics Group's commitment to innovation and its strategic focus on integrating cutting-edge technology into everyday service applications.
In April 2024, Pudu Robotics launched the PUDU T300, designed to address the demanding needs of industrial environments. It provides robust performance, high precision, and enhanced efficiency. By entering the industrial robotics market, Pudu Robotics aims to leverage its technological expertise to drive productivity and transformation in manufacturing, logistics, and other industrial applications.
In October 2023, Pudu Robotics announced collaboration with SoftBank robotics with an objective of strategic development in the domain of cleaning robots and delivery robots. The partnership aimed to deliver enhanced service quality across various sectors globally.
Report Attribute |
Details |
Market size value in 2024 |
USD 53.34 billion |
Revenue forecast in 2030 |
USD 107.75 billion |
Growth Rate |
CAGR of 12.4% from 2024 to 2030 |
Base year for estimation |
2023 |
Historical data |
2018 - 2022 |
Forecast period |
2024 - 2030 |
Report updated |
September 2024 |
Quantitative units |
Revenue in USD million and CAGR from 2024 to 2030 |
Report coverage |
Revenue forecast, company ranking, competitive landscape, growth factors, and trends |
Segments covered |
Application, end use, region |
Regional scope |
North America, Europe, Asia Pacific, Latin America, MEA |
Country scope |
U.S., Canada, Mexico, UK, Germany, France, Germany, Japan, China, India, South Korea, Australia, Brazil, UAE, Saudi Arabia, South Africa |
Key companies profiled |
ABB Ltd, Kuka AG, iRobot Corporation, SoftBank Robotics Holdings, Honda Motor Co. Ltd., Kongsberg Maritime AS, Honda Motor Co. Ltd., Daifuku Co., Ltd., ECA Group, Parrot SA |
Customization scope |
Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional & segment scope. |
Pricing and purchase options |
Avail customized purchase options to meet your exact research needs. Explore purchase options |
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the service robotics market report based on, application, end use, and region.
Application Outlook (Revenue, USD Million, 2018 - 2030)
Professional
Personal
End Use Outlook (Revenue, USD Million, 2018 - 2030)
Defense
Field
Medical
Transportation and Logistics
Mobile platforms
Underwater systems
Construction
Others
Total
Regional Outlook (Revenue, USD Million, 2018 - 2030)
North America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Asia Pacific
Japan
China
India
South Korea
Australia
Latin America
Brazil
Middle East and Africa (MEA)
UAE
Saudi Arabia
South Africa
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