The COVID-19 pandemic proved disastrous for the catering service providers with businesses shutting down and festivities being postponed due to social distancing norms

Catering Services Category Intelligence

The catering services market boasts of a mature European and North American market and a fast-growing APAC market. However, the COVID pandemic resulted in businesses being closed, events being postponed, and eateries being shut down. As such, the catering/cafeteria services were negatively impacted. One of the saving graces for the industry was the resurgence of take-away meals, which resulted in the contractual employment of employees from the cafeteria service providers.

With the pandemic loosening up, various countries have resumed operations with certain rules and regulations to maintain COVID safety protocols. For instance, pubs and restaurants in Ireland have opened for indoor service. In France, people visiting eateries have to show proof that they are vaccinated or have tested COVID negative recently. In India, ceremonies and gatherings can help with a limitation on the number of attendees decided by the local authorities. Such steps are opening business opportunities for catering service providers globally.

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Catering Services Category Intelligence Highlights: 

• Catering/Cafeteria services are resuming with limited capacities. Eateries are employing personnel from cafeteria service providers on a contractual basis

• The cafeteria market features a highly fragmented competitive landscape owing to the presence of several small players and regional players

• Suppliers widely prefer bundled outsourcing model as their operating model to diversify work 

Cost Intelligence Highlights:

Grand View Research has identified the following key cost components for availing catering services:

• Raw Material Costs

• Operational Costs

  • Rental Cost

  • Personnel Cost

  • Associated Costs

  • Opportunity Cost

  • Wastage Cost

  • Transportation Cost

  • Profit Margins

Raw material cost is the largest cost component of catering services, accounting for 60%-65% of the total cost of service. 

List of Key Suppliers in the Catering Services Category

• Aramark Corporation

• Compass Group North America

• Sodexo

• ISS Facility Services Pvt. Ltd.

• AVI Foodsystems, Inc.

• Mitie Group plc

• Bartlett Mitchell

• Elior Group

• Baxterstorey Limited