Business Process Outsourcing Market Size, Share & Trends Report

Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service Type (Customer Services, Finance & Accounting), By End-Use (IT & Telecommunication, BFSI), By Region, And Segment Forecasts, 2022 - 2030

  • Report ID: GVR-2-68038-484-0
  • Number of Pages: 142
  • Format: Electronic (PDF)
  • Historical Range: 2018 – 2020
  • Industry: Technology

Table of Contents

Chapter 1. Methodology and Scope
                   1.1. Methodology Segmentation & Scope
                   1.2. Information procurement
                       1.2.1. Purchased database
                       1.2.2. GVR’s internal database
                       1.2.3. Secondary sources & third-party perspectives
                       1.2.4. Primary research
                   1.3. Information analysis
                       1.3.1. Data analysis models
                   1.4. Market formulation & data visualization
                   1.5. Data validation & publishing
Chapter 2. Executive Summary
                   2.1. Business Process Outsourcing Market - Industry Snapshot & Key Buying Criteria, 2018 - 2030
Chapter 3. Business Process Outsourcing Market Variables, Trends & Scope
                   3.1. Market Size and Growth Prospects, 2018 - 2030
                   3.2. Industry Value Chain Analysis
                   3.3. Market Dynamics
                       3.3.1. Market Driver Analysis
                       3.3.2. Market Restraint/Challenge Analysis
                       3.3.3. Market Opportunity Analysis
                   3.4. Penetration & Growth Prospect Mapping (Key Opportunities Prioritized)
                   3.5. Business Environment Analysis Tools
                       3.5.1. Industry Analysis - Porter's Five Forces Analysis
                       3.5.2. PEST Analysis
Chapter 4. Business Process Outsourcing Market Service Type Outlook
                   4.1. Business Process Outsourcing Market Share by Service Type, 2021 & 2030 (USD Billion)
                   4.2. Finance & Accounting
                       4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       4.2.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   4.3. Human Resource
                       4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       4.3.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   4.4. KPO
                       4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       4.4.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   4.5. Procurement & Supply Chain
                       4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       4.5.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   4.6. Customer Services
                       4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       4.6.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   4.7. Others
                       4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       4.7.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
Chapter 5. Business Process Outsourcing Market End-use Outlook
                   5.1. Business Process Outsourcing Market Share by end-use, 2021 & 2030 (USD Billion)
                   5.2. BFSI
                       5.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       5.2.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   5.3. Healthcare
                       5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       5.3.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   5.4. Manufacturing
                       5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       5.4.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   5.5. IT & Telecommunications
                       5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       5.5.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   5.6. Retail
                       5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       5.6.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
                   5.7. Others
                       5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       5.7.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
Chapter 6. Business Process Outsourcing Market: Regional Outlook
                   6.1. Business Process Outsourcing Market Share by Region, 2021 & 2030 (USD Billion)
                   6.2. North America
                       6.2.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                       6.2.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                       6.2.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.2.4. U.S.
                           6.2.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.2.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.2.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.2.5. Canada
                           6.2.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.2.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.2.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                   6.3. Europe
                       6.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                       6.3.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                       6.3.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.3.4. U.K.
                           6.3.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.3.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.3.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.3.5. Germany
                           6.3.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.3.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.3.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.3.6. France
                           6.3.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.3.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.3.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.3.7. Rest of Europe
                           6.3.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.3.7.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.3.7.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                   6.4. Asia Pacific
                           6.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.4.4. China
                           6.4.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.4.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.4.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.4.5. India
                           6.4.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.4.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.4.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.4.6. Japan
                           6.4.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.4.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.4.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.4.7. Rest of Asia–Pacific
                           6.4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.4.7.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.4.7.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                   6.5. Latin America
                       6.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                       6.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                       6.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.5.4. Brazil
                           6.5.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.5.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.5.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.5.5. Mexico
                           6.5.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.5.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.5.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                       6.5.6. Rest of Latin America
                           6.5.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                           6.5.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                           6.5.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
                   6.6. Middle East & Africa
                       6.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
                       6.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
                       6.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
Chapter 7. Competitive Landscape
                   7.1. Accenture
                       7.1.1. Company overview
                       7.1.2. Financial performance
                       7.1.3. Product benchmarking
                       7.1.4. Recent developments
                   7.2. Amdocs
                       7.2.1. Company overview
                       7.2.2. Financial performance
                       7.2.3. Product benchmarking
                       7.2.4. Recent developments
                   7.3. Capgemini
                       7.3.1. Company overview
                       7.3.2. Financial performance
                       7.3.3. Product benchmarking
                       7.3.4. Recent developments
                   7.4. CBRE Group Inc.
                       7.4.1. Company overview
                       7.4.2. Financial performance
                       7.4.3. Product benchmarking
                       7.4.4. Recent developments
                   7.5. HCL Technologies Limited
                       7.5.1. Company overview
                       7.5.2. Financial performance
                       7.5.3. Product benchmarking
                       7.5.4. Recent developments
                   7.6. Infosys Limited (Infosys BPM)
                       7.6.1. Company overview
                       7.6.2. Financial performance
                       7.6.3. Product benchmarking
                       7.6.4. Recent developments
                   7.7. NCR Corporation
                       7.7.1. Company overview
                       7.7.2. Financial performance
                       7.7.3. Product benchmarking
                       7.7.4. Recent developments
                   7.8. Sodexo
                       7.8.1. Company overview
                       7.8.2. Financial performance
                       7.8.3. Product benchmarking
                       7.8.4. Recent developments
                   7.9. TTEC Holdings, Inc.
                       7.9.1. Company overview
                       7.9.2. Financial performance
                       7.9.3. Product benchmarking
                       7.9.4. Recent developments
                   7.10. Wipro Limited
                       7.10.1. Company overview
                       7.10.2. Financial performance
                       7.10.3. Product benchmarking
                       7.10.4. Recent developments


List of Tables

Table 1 Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 2 Global Business Process Outsourcing market, by region, 2018 - 2030 (USD Million)
Table 3 Global Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 4 Global Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 5 Finance & Accounting market, 2018 - 2030 (USD Million)
Table 6 Finance & Accounting market, by region, 2018 - 2030 (USD Million)
Table 7 Human Resource market, 2018 - 2030 (USD Million)
Table 8 Human Resource market, by region, 2018 - 2030 (USD Million)
Table 9 KPO market, 2018 - 2030 (USD Million)
Table 10 KPO market, by region, 2018 - 2030 (USD Million)
Table 11 Procurement & Supply Chain market, 2018 - 2030 (USD Million)
Table 12 Procurement & Supply Chain market, by region, 2018 - 2030 (USD Million)
Table 13 Customer Services market, 2018 - 2030 (USD Million)
Table 14 Customer Services market, by region, 2018 - 2030 (USD Million)
Table 15 Others market, 2018 - 2030 (USD Million)
Table 16 Others market, by region, 2018 - 2030 (USD Million)
Table 17 BFSI market, 2018 - 2030 (USD Million)
Table 18 BFSI market, by region, 2018 - 2030 (USD Million)
Table 19 Healthcare market, 2018 - 2030 (USD Million)
Table 20 Healthcare market, by region, 2018 - 2030 (USD Million)
Table 21 Manufacturing market, 2018 - 2030 (USD Million)
Table 22 Manufacturing market, by region, 2018 - 2030 (USD Million)
Table 23 IT & Telecommunication market, 2018 - 2030 (USD Million)
Table 24 IT & Telecommunication market, by region, 2018 - 2030 (USD Million)
Table 25 Retail market, 2018 - 2030 (USD Million)
Table 26 Retail market, by region, 2018 - 2030 (USD Million)
Table 27 Others market, 2018 - 2030 (USD Million)
Table 28 Others market, by region, 2018 - 2030 (USD Million)
Table 29 North America Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 30 North America Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 31 North America Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 32 U.S. Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 33 U.S. Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 34 U.S. Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 35 Canada Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 36 Canada Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 37 Canada Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 38 Europe Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 39 Europe Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 40 Europe Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 41 U.K. Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 42 U.K. Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 43 U.K. Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 44 Germany Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 45 Germany Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 46 Germany Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 47 France Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 48 France Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 49 France Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 50 Rest of Europe Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 51 Rest of Europe Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 52 Rest of Europe Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 53 Asia Pacific Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 54 Asia Pacific Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 55 Asia Pacific Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 56 China Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 57 China Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 58 China Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 59 India Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 60 India Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 61 India Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 62 Japan Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 63 Japan Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 64 Japan Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 65 Singapore Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 66 Singapore Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 67 Singapore Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 68 Malaysia Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 69 Malaysia Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 70 Malaysia Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 71 Philippines Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 72 Philippines Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 73 Philippines Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 74 Rest of APAC (New) Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 75 Rest of APAC (New) Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 76 Rest of APAC (New) Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 77 Latin America Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 78 Latin America Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 79 Latin America Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 80 Brazil Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 81 Brazil Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 82 Brazil Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 83 Mexico Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 84 Mexico Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 85 Mexico Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 86 Rest of Latin America Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 87 Rest of Latin America Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 88 Rest of Latin America Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 89 Middle East & Africa Business Process Outsourcing market, 2018 - 2030 (USD Million)
Table 90 Middle East & Africa Business Process Outsourcing market, by service, 2018 - 2030 (USD Million)
Table 91 Middle East & Africa Business Process Outsourcing market, by end-use, 2018 - 2030 (USD Million)
Table 92 Company/Competition Categorization (Key innovators, Market leaders, Emerging Players)


List of Figures

Fig. 1 Market segmentation & scope
Fig. 2 Information procurement
Fig. 3 Primary research pattern
Fig. 4 Primary research process
Fig. 5 Market formulation and data visualization
Fig. 6 Industry Snapshot
Fig. 7 Business Process Outsourcing Market Size and Growth Prospects, 2018 - 2030 (USD Million)
Fig. 8 Business Process Outsourcing Market Value Chain Analysis
Fig. 9 BPO Market – Market Driver Analysis
Fig. 10 Traditional business process outsourcing approach
Fig. 11 Cloud–based business process outsourcing approach
Fig. 12 Business Process Outsourcing Market – Market Restraint Analysis
Fig. 13 Business Process Outsourcing Market – Market Opportunity Analysis
Fig. 14 Business Process Outsourcing Market Penetration & Growth Prospect Mapping (Key Opportunity Prioritized)
Fig. 15 Business Process Outsourcing Industry Analysis–Porter’s Five Forces
Fig. 16 Business Process Outsourcing Industry Analysis-PEST Analysis
Fig. 17 Business Process Outsourcing Market, by Service, Key Takeaways (USD Million)
Fig. 18 Service Analysis & Market Share, 2021 & 2030
Fig. 19 Business Process Outsourcing Market, by end-use, Key Takeaways (USD Million)
Fig. 20 End-use Analysis & Market Share, 2021 & 2030
Fig. 21 Regional market size estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 22 North America Business Process Outsourcing Market Outlook and Market Share by Country, 2021 & 2030 (USD Million)
Fig. 23 Europe Business Process Outsourcing Market Outlook and Market Share by Country, 2021 & 2030 (USD Million)
Fig. 24 Asia Pacific Business Process Outsourcing Market Outlook and Market Share by Country, 2021 & 2030 (USD Million)
Fig. 25 Latin America Business Process Outsourcing Market Outlook and Market Share by Country, 2021 & 2030 (USD Million)
Fig. 26 Middle East & Africa Business Process Outsourcing Market Outlook and Market Share by Country, 2021 & 2030 (USD Million)
Fig. 27 Key Strategic Deals and Alliances Dashboard Analysis
Fig. 28 Key Company Ranking, 2021

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