Business Process Outsourcing Market Size, Share & Trends Report

Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service Type (Customer Services, Finance & Accounting), By Outsourcing Type, By Deployment, By End-use (IT & Telecommunication, BFSI), By Region, And Segment Forecasts, 2024 - 2030

  • Report ID: GVR-2-68038-484-0
  • Number of Report Pages: 142
  • Format: PDF, Horizon Databook
  • Historical Range: 2018 - 2021
  • Forecast Period: 2023 - 2030 
  • Industry: Technology

Table of Contents

Chapter 1. Methodology and Scope
                    1.1. Market Segmentation and Scope
                    1.2. Market Definitions
                    1.3. Research Methodology
                        1.3.1. Information Procurement
                        1.3.2. Information or Data Analysis
                        1.3.3. Market Formulation & Data Visualization
                        1.3.4. Data Validation & Publishing
                    1.4. Research Scope and Assumptions
                        1.4.1. List of Data Sources
Chapter 2. Executive Summary
                    2.1. Market Outlook
                    2.2. Segment Outlook
                    2.3. Competitive Insights
Chapter 3. Business Process Outsourcing Market Variables, Trends, & Scope
                    3.1. Market Introduction/Lineage Outlook
                    3.2. Industry Value Chain Analysis
                    3.3. Market Dynamics
                        3.3.1. Market Drivers Analysis
                        3.3.2. Market Restraints Analysis
                        3.3.3. Market Opportunity Analysis
                    3.4. Business Process Outsourcing Market Analysis Tools
                        3.4.1. Porter’s Analysis
                            3.4.1.1. Bargaining power of the suppliers
                            3.4.1.2. Bargaining power of the buyers
                            3.4.1.3. Threats of substitution
                            3.4.1.4. Threats from new entrants
                            3.4.1.5. Competitive rivalry
                        3.4.2. PESTEL Analysis
                            3.4.2.1. Political landscape
                            3.4.2.2. Economic and Social landscape
                            3.4.2.3. Technological landscape
                            3.4.2.4. Environmental landscape
                            3.4.2.5. Legal landscape
Chapter 4. Business Process Outsourcing Market: Service Type Estimates & Trend Analysis
                    4.1. Segment Dashboard
                    4.2. Business Process Outsourcing Market: Service Type Movement Analysis, USD Billion, 2023 & 2030
                    4.3. Finance & Accounting
                        4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.4. Human Resource
                        4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.5. KPO
                        4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.6. Procurement & Supply Chain
                        4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.7. Customer Services
                        4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.8. Sales & Marketing
                        4.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.9. Logistics
                        4.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.10. Training and Development Outsourcing
                        4.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    4.11. Others
                        4.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 5. Business Process Outsourcing Market: Outsourcing Type Estimates & Trend Analysis
                    5.1. Segment Dashboard
                    5.2. Business Process Outsourcing Market: Outsourcing Type Movement Analysis, USD Billion, 2023 & 2030
                    5.3. Onshore
                        5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    5.4. Offshore
                        5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    5.5. Nearshore
                        5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 6. Business Process Outsourcing Market: Deployment Estimates & Trend Analysis
                    6.1. Segment Dashboard
                    6.2. Business Process Outsourcing Market: Deployment Movement Analysis, USD Billion, 2023 & 2030
                    6.3. On premises
                        6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    6.4. Cloud
                        6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 7. Business Process Outsourcing Market: End-use Estimates & Trend Analysis
                    7.1. Segment Dashboard
                    7.2. Business Process Outsourcing Market: End-use Movement Analysis, USD Billion, 2023 & 2030
                    7.3. BFSI
                        7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.4. Healthcare
                        7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.5. Manufacturing
                        7.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.6. IT & Telecommunications
                        7.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.7. Education
                        7.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.8. Retail
                        7.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.9. Government & Defense
                        7.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                    7.10. Others
                        7.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 8. Business Process Outsourcing Market: Regional Estimates & Trend Analysis
                    8.1. Business Process Outsourcing Market Share by Region, 2023 & 2030 (USD Billion)
                    8.2. North America
                        8.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                        8.2.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                        8.2.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                        8.2.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                        8.2.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.2.6. U.S.
                            8.2.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.2.6.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.2.6.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.2.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.2.6.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.2.7. Canada
                            8.2.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.2.7.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.2.7.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.2.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.2.7.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                    8.3. Europe
                        8.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                        8.3.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                        8.3.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                        8.3.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                        8.3.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.3.6. U.K.
                            8.3.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.3.6.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.3.6.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.3.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.3.6.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.3.7. Germany
                            8.3.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.3.7.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.3.7.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.3.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.3.7.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.3.8. France
                            8.3.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.3.8.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.3.8.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.3.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.3.8.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                    8.4. Asia Pacific
                        8.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                        8.4.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                        8.4.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                        8.4.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                        8.4.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.6. China
                            8.4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.6.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.6.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.6.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.7. India
                            8.4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.7.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.7.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.7.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.8. Japan
                            8.4.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.8.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.8.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.8.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.9. Australia
                            8.4.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.9.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.9.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.9.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.9.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.10. South Korea
                            8.4.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.10.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.10.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.10.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.10.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.11. Singapore
                            8.4.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.11.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.11.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.11.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.11.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.4.12. Malaysia
                            8.4.12.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.4.12.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.4.12.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.4.12.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.4.12.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                    8.5. Latin America
                        8.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                        8.5.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                        8.5.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                        8.5.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                        8.5.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.5.6. Brazil
                            8.5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.5.6.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.5.6.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.5.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.5.6.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.5.7. Mexico
                            8.5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.5.7.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.5.7.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.5.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.5.7.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                    8.6. Middle East & Africa
                        8.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                        8.6.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                        8.6.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                        8.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                        8.6.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.6.6. UAE
                            8.6.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.6.6.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.6.6.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.6.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.6.6.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.6.7. Saudi Arabia
                            8.6.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.6.7.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.6.7.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.6.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.6.7.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
                        8.6.8. South Africa
                            8.6.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                            8.6.8.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
                            8.6.8.3. Market Size Estimates and Forecasts by Outsourcing Type, 2018 - 2030 (USD Billion)
                            8.6.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                            8.6.8.5. Market Size Estimates and Forecasts by End-use, 2018 - 2030 (USD Billion)
Chapter 9. Competitive Landscape
                    9.1. Recent Developments & Impact Analysis by Key Market Participants
                    9.2. Company Categorization
                    9.3. Company Market Share Analysis
                    9.4. Company Heat Map Analysis
                    9.5. Strategy Mapping
                        9.5.1. Expansion
                        9.5.2. Mergers & Acquisition
                        9.5.3. Partnerships & Collaborations
                        9.5.4. New Product Launches
                        9.5.5. Research And Development
                    9.6. Company Profiles
                        9.6.1. Accenture Plc
                            9.6.1.1. Participant’s Overview
                            9.6.1.2. Financial Performance
                            9.6.1.3. Product Benchmarking
                            9.6.1.4. Recent Developments
                        9.6.2. Amdocs
                            9.6.2.1. Participant’s Overview
                            9.6.2.2. Financial Performance
                            9.6.2.3. Product Benchmarking
                            9.6.2.4. Recent Developments
                        9.6.3. Capgemini
                            9.6.3.1. Participant’s Overview
                            9.6.3.2. Financial Performance
                            9.6.3.3. Product Benchmarking
                            9.6.3.4. Recent Developments
                        9.6.4. CBRE
                            9.6.4.1. Participant’s Overview
                            9.6.4.2. Financial Performance
                            9.6.4.3. Product Benchmarking
                            9.6.4.4. Recent Developments
                        9.6.5. Cognizant
                            9.6.5.1. Participant’s Overview
                            9.6.5.2. Financial Performance
                            9.6.5.3. Product Benchmarking
                            9.6.5.4. Recent Developments
                        9.6.6. Delta BPO Solutions
                            9.6.6.1. Participant’s Overview
                            9.6.6.2. Financial Performance
                            9.6.6.3. Product Benchmarking
                            9.6.6.4. Recent Developments
                        9.6.7. Go4Customer
                            9.6.7.1. Participant’s Overview
                            9.6.7.2. Financial Performance
                            9.6.7.3. Product Benchmarking
                            9.6.7.4. Recent Developments
                        9.6.8. HCL Technologies Limited
                            9.6.8.1. Participant’s Overview
                            9.6.8.2. Financial Performance
                            9.6.8.3. Product Benchmarking
                            9.6.8.4. Recent Developments
                        9.6.9. Infosys Limited
                            9.6.9.1. Participant’s Overview
                            9.6.9.2. Financial Performance
                            9.6.9.3. Product Benchmarking
                            9.6.9.4. Recent Developments
                        9.6.10. International Business Machines Corporation
                            9.6.10.1. Participant’s Overview
                            9.6.10.2. Financial Performance
                            9.6.10.3. Product Benchmarking
                            9.6.10.4. Recent Developments
                        9.6.11. NCR Corporation
                            9.6.11.1. Participant’s Overview
                            9.6.11.2. Financial Performance
                            9.6.11.3. Product Benchmarking
                            9.6.11.4. Recent Developments
                        9.6.12. SODEXO
                            9.6.12.1. Participant’s Overview
                            9.6.12.2. Financial Performance
                            9.6.12.3. Product Benchmarking
                            9.6.12.4. Recent Developments
                        9.6.13. Teleperformance
                            9.6.13.1. Participant’s Overview
                            9.6.13.2. Financial Performance
                            9.6.13.3. Product Benchmarking
                            9.6.13.4. Recent Developments
                        9.6.14. TTEC Holdings, Inc.,
                            9.6.14.1. Participant’s Overview
                            9.6.14.2. Financial Performance
                            9.6.14.3. Product Benchmarking
                            9.6.14.4. Recent Developments
                        9.6.15. Wipro Enterprises Private Limited
                            9.6.15.1. Participant’s Overview
                            9.6.15.2. Financial Performance
                            9.6.15.3. Product Benchmarking
                            9.6.15.4. Recent Developments


List of Tables

Table 1 Business Process Outsourcing market 2018 - 2030 (USD Billion)
Table 2 Global business process outsourcing market estimates and forecasts by region 2018 - 2030 (USD Billion)
Table 3 Global business process outsourcing market estimates and forecasts by service type 2018 - 2030 (USD Billion)
Table 4 Global business process outsourcing market estimates and forecasts by outsourcing type (USD Billion), 2018 - 2030
Table 5 Global business process outsourcing market estimates and forecasts by deployment (USD Billion), 2018 - 2030
Table 6 Global business process outsourcing market estimates and forecasts by end-use (USD Billion), 2018 - 2030
Table 7 Service type market by region, 2018 - 2030 (USD Billion)
Table 8 Finance & Accounting by region, 2018 - 2030 (USD Billion)
Table 9 Human Resource by region, 2018 - 2030 (USD Billion)
Table 10 KPO by region, 2018 - 2030 (USD Billion)
Table 11 Procurement & Supply Chain by region, 2018 - 2030 (USD Billion)
Table 12 Customer Services by region, 2018 - 2030 (USD Billion)
Table 13 Sales & Marketing by region, 2018 - 2030 (USD Billion)
Table 14 Logistics by region, 2018 - 2030 (USD Billion)
Table 15 Training and Development Outsourcing by region, 2018 - 2030 (USD Billion)
Table 16 Others by region, 2018 - 2030 (USD Billion)
Table 17 Outsourcing type market by region, 2018 - 2030 (USD Billion)
Table 18 Onshore market by region, 2018 - 2030 (USD Billion)
Table 19 Offshore market by region, 2018 - 2030 (USD Billion)
Table 20 Nearshore market by region, 2018 - 2030 (USD Billion)
Table 21 Deployment market by region, 2018 - 2030 (USD Billion)
Table 22 On premises market by region, 2018 - 2030 (USD Billion)
Table 23 Cloud market by region, 2018 - 2030 (USD Billion)
Table 24 End use market by region, 2018 - 2030 (USD Billion)
Table 25 BFSI market by region, 2018 - 2030 (USD Billion)
Table 26 Healthcare market by region, 2018 - 2030 (USD Billion)
Table 27 Manufacturing market by region, 2018 - 2030 (USD Billion)
Table 28 IT & Telecommunications market by region, 2018 - 2030 (USD Billion)
Table 29 Retail market by region, 2018 - 2030 (USD Billion)
Table 30 Government & defense market by region, 2018 - 2030 (USD Billion)
Table 31 Others market by region, 2018 - 2030 (USD Billion)
Table 32 North America business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 33 North America business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 34 North America business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 35 North America business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 36 U.S. business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 37 U.S. business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 38 U.S. business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 39 U.S. business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 40 Canada business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 41 Canada business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 42 Canada business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 43 Canada business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 44 Europe business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 45 Europe business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 46 Europe business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 47 Europe business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 48 U.K. business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 49 U.K. business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 50 U.K. business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 51 U.K. business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 52 Germany business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 53 Germany business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 54 Germany business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 55 Germany business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 56 France business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 57 France business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 58 France business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 59 France business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 60 Asia Pacific business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 61 Asia Pacific business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 62 Asia Pacific business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 63 Asia Pacific business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 64 China business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 65 China business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 66 China business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 67 China business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 68 India business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 69 India business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 70 India business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 71 India business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 72 Japan business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 73 Japan business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 74 Japan business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 75 Japan business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 76 Australia business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 77 Australia business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 78 Australia business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 79 Australia business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 80 South Korea business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 81 South Korea business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 82 South Korea business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 83 South Korea business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 84 Singapore business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 85 Singapore business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 86 Singapore business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 87 Singapore business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 88 Malaysia business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 89 Malaysia business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 90 Malaysia business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 91 Malaysia business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 92 Latin America business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 93 Latin America business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 94 Latin America business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 95 Latin America business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 96 Brazil business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 97 Brazil business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 98 Brazil business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 99 Brazil business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 100 Mexico business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 101 Mexico business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 102 Mexico business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 103 Mexico business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 104 MEA business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 105 MEA business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 106 MEA business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 107 MEA business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 108 UAE business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 109 UAE business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 110 UAE business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 111 UAE business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 112 Saudi Arabia business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 113 Saudi Arabia business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 114 Saudi Arabia business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 115 Saudi Arabia business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)
Table 116 South Africa business process outsourcing market, by service type, 2018 - 2030 (Revenue, USD Billion)
Table 117 South Africa business process outsourcing market, by outsourcing type, 2018 - 2030 (Revenue, USD Billion)
Table 118 South Africa business process outsourcing market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 119 South Africa business process outsourcing market, by end-use, 2018 - 2030 (Revenue, USD Billion)


List of Figures

Fig. 1 Business Process Outsourcing Market Segmentation
Fig. 2 Market landscape
Fig. 3 Information Procurement
Fig. 4 Data Analysis Models
Fig. 5 Market Formulation and Validation
Fig. 6 Data Validating & Publishing
Fig. 7 Market Snapshot
Fig. 8 Segment Snapshot (1/2)
Fig. 9 Segment Snapshot (2/2)
Fig. 10 Competitive Landscape Snapshot
Fig. 11 Business Process Outsourcing Market: Industry Value Chain Analysis
Fig. 12 Business Process Outsourcing Market: Market Dynamics
Fig. 13 Business Process Outsourcing Market: PORTER’s Analysis
Fig. 14 Business Process Outsourcing Market: PESTEL Analysis
Fig. 15 Business Process Outsourcing Market Share by Service Type, 2023 & 2030 (USD Billion)
Fig. 16 Business Process Outsourcing Market, by Service Type: Market Share, 2023 & 2030
Fig. 17 Finance & Accounting Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 18 Human Resource Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 19 KPO Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 20 Procurement & Supply Chain Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 21 Customer Services Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 22 Sales & Marketing Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 23 Logistics Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 24 Training and Development Outsourcing Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 25 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 26 Business Process Outsourcing Market Share by Outsourcing Type, 2023 & 2030 (USD Billion)
Fig. 27 Business Process Outsourcing Market, by Outsourcing Type: Market Share, 2023 & 2030
Fig. 28 Onshore Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 29 Offshore Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 30 Nearshore Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 31 Business Process Outsourcing Market Share by Deployment, 2023 & 2030 (USD Billion)
Fig. 32 Business Process Outsourcing Market, by Deployment: Market Share, 2023 & 2030
Fig. 33 On premises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 34 Cloud Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 35 Business Process Outsourcing Market Share by End-use, 2023 & 2030 (USD Billion)
Fig. 36 Business Process Outsourcing Market, by End-use: Market Share, 2023 & 2030
Fig. 37 BFSI Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 38 Healthcare Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 39 Manufacturing Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 40 IT & Telecommunications Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 41 Retail Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 42 Government & Defense Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 43 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 44 Regional Marketplace: Key Takeaways
Fig. 45 North America Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 46 U.S. Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 47 Canada Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 48 Europe Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 49 U.K. Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 50 Germany Business Process Outsourcing Market Estimates and Forecasts (2018 - 2030 (USD Billion)
Fig. 51 France Business Process Outsourcing Market Estimates and Forecasts (2018 - 2030 (USD Billion)
Fig. 52 Asia Pacific Business Process Outsourcing Market Estimates and Forecast, 2018 - 2030 (USD Billion)
Fig. 53 China Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 54 India Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 55 Japan Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 56 South Korea Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 57 Australia Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 58 Singapore Business Process Outsourcing Market Estimates and Forecasts (2018 - 2030 (USD Billion)
Fig. 59 Malaysia Business Process Outsourcing Market Estimates and Forecasts (2018 - 2030 (USD Billion)
Fig. 60 Latin America Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 61 Brazil Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 62 Mexico Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 63 MEA Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 64 Saudi Arabia Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 65 UAE Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 66 South Africa Business Process Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 67 Key Company Categorization
Fig. 68 Company Market Positioning
Fig. 69 Key Company Market Share Analysis, 2023
Fig. 70 Strategic Framework

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