Casino Management System Market Size, Share & Trends Report

Casino Management System Market Size, Share & Trends Analysis Report By Application (Security & Surveillance, Accounting & Cash Management, Player Tracking, Property Management, Marketing) And Segment Forecasts, 2018 - 2025

  • Published Date: Jul, 2018
  • Base Year for Estimate: 2016
  • Report ID: GVR-2-68038-188-7
  • Format: Electronic (PDF)
  • Historical Data: 2014 - 2015
  • Number of Pages: 101

Industry Insights

The global casino management system market size was valued at USD 3,392.4 million in 2016. It is expected to register a CAGR exceeding 14.0% from 2017 to 2025. Surging demand for innovative technologies in the gaming industry is one of the key trends escalating market growth. Increasing legalization and rising number of these establishments are estimated to provide an upthrust to the market.

The industry has been witnessing significant changes over the past few years in terms of technology and gaming experience offered to patrons. Market participants are heavily reliant on customer retention and focus on improving the quality of services in a bid to deliver a much more personalized experience. They incorporate a variety of disparate systems that collect a wide range of data from customers and floor operations. These systems also offer a centralized system to collect data from various enabling operators to streamline their operations and enhance customer retention rate.

Global casino management system market

These systems incorporate a variety of functional modules that cater to various aspects of operations such as management systems, accounting tools, analytics tools and security & surveillance systems, among others. These tools and systems can track customer and employee activity across the floor and maintain a database for future reference.

The market is driven by increasing social acceptance of casinos and expanding global footprint. Governments are permitting these establishments to boost economic growth and promote international tourism. However, legalization and rise of online gaming marketplaces are limiting the market from realizing its utmost potential.

The North America region is a mature market with over 1,700 operational casino establishments. The region is anticipated to dominate the market throughout the forecast period. Emerging economies including India, China, Brazil, and Middle Eastern countries are likely to be sights of high growth rates in the arena during the forecast period owing to improving economic conditions, expanding base of middle-class population, and rising disposable income.

Application Insights

Security & surveillance was the largest segment in 2016 and accounted for just over 22.0% of the overall market. Surveillance systems for casinos are designed to mitigate cheating, theft, and other crimes around the entire resort. Video surveillance solutions enable operators to streamline floor operations to remain profitable. Advancements in automated security systems is also projected to translate into greater deployment of casino management systems during the forecast period.

Casinos involve a lot of monetary transactions that attracts a lot of fraud and spoof attacks leading to an increased adoption of security and surveillance systems. Furthermore, casino management systems incorporate a variety of technologies such as facial recognition, license plate readers, and other analytics to enable operators prevent fraud, stealing, and cheating. Organizations offering these solutions are constantly trying to enhance and implement new technologies to overcome security challenges. Offering a safe and secure gaming environment is of primary concern for casino operators, which is, thereby, driving the adoption of security & surveillance solutions.

North America casino management system market

The analytics segment is poised to be the fastest growing segment with a CAGR of 16.2% over the forecast period. This growth can be attributed to increasing use of advanced systems for gaming operations and management for gathering a variety data, which can be analysed to derive meaningful insights. Analytical tools enable operators to gain insights into customer behaviour, game preferences, spending patterns, and win/loss probabilities, among others. Such insights enable operators to deliver a personalized gaming experience, enhancing customer retention rate, and drive operational efficiency.

Regional Insights

The North America region is expected to lead the global casino management system market throughout the forecast period. Technological advancements, highly saturated casino industry, and favorable government regulations are the key factors positively influencing the growth of the market in the region. Spiraling adoption of casino management systems across casinos to enhance operational efficiency, customer retention, and gain a competitive edge is contributing to the growth of the regional market over the forecast period. Domicile of major technology players, such as IGT; Micros Systems, Inc.; CasInfo; Bally Technology; Konami Corporation; and Agilysys, Inc. is also playing an imperative role in the development of the market in North America.

However, Asia Pacific is estimated to emerge as the fastest growing region, owing to evolving customer preferences coupled with increasing disposable income and favorable government regulations. The number of casino establishments is witnessing a strong growth in the region and is anticipated to support market expansion in the coming years.

Casino Management System Market Share Insights

The market is highly competitive, owing to presence of various prominent players such as International Game Technology (IGT); Konami Corporation; Micros Systems, Inc.; LGS; Honeywell International, Inc.; Aristocrat Leisure Limited; and Next Level Security Systems, Inc.

Lack of product differentiation is encouraging vendors to constantly innovate and invest significant amounts towards R&D of advancement systems. Industry players have been focusing on organic and inorganic growth strategies such as R&D investments, product innovation, mergers & acquisitions, and value-added features to augment their product portfolios to meet evolving needs of customers and gain a larger share of the market.

Casino management systems can include a variety of different modules depending on casino’s requirements, which cannot be fulfilled by a single vendor solution. Hence, vendors tend to develop open systems enabling casino operators to integrate third party solutions and hardware to gain optimal control of gaming operations. Vendors focusing on management systems, databases, security solutions & systems, and analytical tool areanticipated to have a competitive advantage in the arena over the forecast period.

Report Scope



Base year for estimation


Actual estimates/Historical data

2014 - 2015

Forecast period

2017 - 2025


Revenue in USD Million & CAGR from 2017 to 2025

Regional scope

North America, Europe, Asia Pacific, Latin America, Middle East & Africa

Country scope

U.S., Canada, U.K., Germany, China, India, Japan, Brazil, and Mexico

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

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Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of industry trends in each of the sub-segments from 2014 to 2025. For this study, Grand View Research has segmented the global casino management system market report based on products, technology, applications, and regions:

  • Application Outlook (Revenue, USD Million, 2014 - 2025)

    • Security & Surveillance

    • Analytics

    • Accounting & Cash Management

    • Player Tracking

    • Property Management

    • Marketing & Promotions

    • Others

  • Regional Outlook (Revenue, USD Million, 2014 - 2025)

    • North America

      • U.S.

      • Canada

    • Europe

      • U.K.

      • Germany

    • Asia Pacific

      • China

      • India

      • Japan

    • Latin America

      • Brazil

      • Mexico

    • Middle East & Africa (MEA)

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