Nurse Call System Market Size, Share & Trends Report

Nurse Call System Market Size, Share & Trends Analysis Report By Technology (Wired & Wireless Communication Equipment), By End-use, By Region, And Segment Forecasts, 2012 - 2022

  • Published Date: Feb, 2018
  • Base Year for Estimate: 2015
  • Report ID: 978-1-68038-791-9
  • Format: Electronic (PDF)
  • Historical Data: 2012 - 2015
  • Number of Pages: 110

Industry Insights

The global nurse call equipment system market size was valued at USD 870 million in 2016 and is projected to grow at a CAGR of 13.7% over the forecast period. The rising need for more integrated hospital platforms, preference for mobile devices, and changing reimbursement scenario are expected to fuel the market growth in the coming years. Medicare has announced reimbursements for nurse call systems based on quality and outcomes of the process.

U.S. nurse call equipment market

In January 2014, Medicare covered around 49 million elderly American people with around USD 362 billion worth payments. With the rising healthcare related costs and the high pressure due to dynamic requirements, Medicare has decided to assess the hospitals and other healthcare services providers based on the quality of services. According to the Medicare, approximately USD 2.1 billion extra reimbursement costs can be saved by implementing advanced systems in the hospitals and care centers.

The nurse call system has experienced a shift from analog stand-alone system to digital and networked IP-based systems in the recent years. With the increasing demand for mobility, vendors are competing to offer a higher level of integrated solutions. Nurses demand more intuitive and easy-to-use equipment, which have specialized options to handle patient requests and emergency situations.

Poltys Direct Care Connect (DCC) is a wireless alert and personal emergency response system. The DCC is compatible with Panasonic’s PBX-free environments or PBX. The system has a scalability limit of serving up to 512 patients and notifying 128 caregivers. With the integration of DCC and Panasonic DECT phone, the care team respondents have experienced a 40% improvement directly affecting the patient satisfaction.

The use of RTLS platforms is growing owing to the advantages offered and increased productivity. Ten years ago, PeaceHealth installed an RTLS system to track its nurse movement and equipment. The solution was applied to three-state Pacific Northwest health system and cut down the doctor-to-patient bedtime to half and reduced the length of hospital stay by 15%.

At present integration of nurse call systems with wireless technologies is a fastest growing trend in the market. Wireless technology offers both patients and nurses greater mobility and freedom and it can also be integrated with a number of diagnostic solutions. In addition, the installation and maintenance costs of wireless systems are relatively lower as compared to the wired systems.

Some of the industry players offer integrated equipment, in which the patient data can easily be stored and retrieved. In February 2015, Rauland Borg Corporation launched a device called AllTouch responder, which offers nurse call system with electronic medical records.

The nurse call equipment has evolved over the time owing to better patient monitoring. The staff members can directly communicate with the patients to assist them and provide required care, thereby reducing the need to visit the patient beds for minor requirements. This can eliminate the nurse fatigue and increase the workflow efficiency.

Technology Insights

Based on technology, the market is categorized into wired and wireless communication equipment. Wired communication equipment held the majority of the market share, pertaining to the large presence of internet protocol (IP) based systems in the market. The latest technology offers a web-based interface and easily accessible reporting systems, unlike the older versions. More hospitals and care providing centers are adopting integrated IT and communication solutions.

Wireless communication is expected to be the fastest-growing segment of the market during the forecast period, owing to the portable systems, low costs of installation, and integration with other devices. Nurse call systems are being integrated with real-time location systems (RTLS) and patient education programs due to the convenience.

In 2015, Mircom launched MiCare in the U.S. Sands Expo in Las Vegas to showcase its new wireless nurse call equipment. The self-healing networking technology coupled with the ultrasonic signaling accurately responds to emergency situations so that the patient receives the required level of care.

End-use Insights

On the basis of end-users, the nurse call systems are classified into hospitals and clinics, OPDs, assisted living clinic, ambulatory care services, and skilled nursing facilities. Hospitals and clinics held the majority of the market share in 2014. Growing number of patients and rising urgency of medical care together leads to nurse fatigue. Hence hospitals and medical care centers are increasingly adopting nurse call systems.

The assisted living facility is expected to be the fastest growing segment over the forecast period, pertaining to the growing number of senior care services and old age homes. Nurse call equipment provides safety to the patients without disturbing their privacy. Tek-CARE is an example of nurse call pendant that has passive infrared (PIR) motion detector, which helps staff members to keep a track of patients.

Global nurse call equipment market

The alarming rise in emergency cases, especially due to road accidents, has led to the adoption of advanced nurse call equipment in the OPDs. According to a research study published by National Center for Health Statistics (NCHS) in February 2015, reporting of emergency cases by using electronic health records (EHRs) has increased from 29% in 2006 to 73% in 2011.

According to the provision in 2009 Health Information Technology for Economic and Clinical Health (HITECH) Act, hospitals and clinics are entitled to receiving incentives for the meaningful use of EHRs. The demand for nurse call equipment in the medical care centers is expected to keep growing in the coming years due to workflow efficiency and patient satisfaction.

Regional Insights

North America dominated the market in terms of revenue share in 2014. The rising population in the region has increased the demand for personal emergency response technologies. These equipment are more often used in assisted living and acute care facilities, long-term care, and home care and help reduce the staff response time.

In the U.S., a council was formed by the American Association of Colleges of Nursing, the American Organization of Nurse Executives, the American Nurses Association, and the National League for Nursing to elevate the nursing health reforms. Government initiatives to incorporate recent technologies in nursing education are expected to contribute to the growth of this industry.

The First Nations and Inuit Health Branch (FNIHB) of Health Canada funded a two-year project for the Canadian Nurses Association (CNA) to develop a nursing portal to facilitate the ongoing development of the nurses. NurseONE, an e-nursing strategy is expected to provide nurses a comprehensive and, forward-looking information platform. The governmental efforts to involve nurses and get them involved in the advancement are expected to increase the demand for technologically- advanced nurse call system.

In March 2016, the National Nursing Assessment Service (NNAS) released the Canadian Budget, where it stressed on providing an adequate supply of nurses to address the healthcare challenges. The government identifies nurses as an integral part and the program is expected to provide skilled training and language courses.

Moreover, the budget has increased the level of funds for the settlement of Internationally Educated Nurses (IENs) so that they register in Canada. All these efforts to improve nursing and provide an international level of a platform for healthcare practices are expected to boom the need for nursing alert systems.

Nurse call equipment market in Asia Pacific region is expected to witness the highest growth over the forecast period. In Japan, Kaigo Hoken, a nursing care insurance law, was introduced in the year 2000. The law supported nursing homes to become a major business with improved systems.

In 2016, the Singapore Ministry of Health announced the expansion of the long-term and acute care nursing homes in Singapore. The encouragement provided by the governments to nursing homes in the region is expected to contribute to the market growth in the region.

Nurse Call Equipment Market Share Insights

Some of the key companies operating in the nurse call equipment market are Hill-Rom Holding, Inc., Honeywell International, Inc., Tyco SimplexGrinnell, Rauland-Borg Corporation, Stanley Healthcare, West-Com Nurse Call Systems, Inc., and Azure Healthcare. Technological advancements in the market are facilitating improved data integration along with better mobility for the systems.

Various hospitals collaborate with providers of web-based hospital applications to improve and streamline workflow. Some of the market players are focusing on mergers and acquisition to create a strong platform in the industry. For instance, Tunstall Healthcare acquired Lifeline Hawaii in April 2016, to expand its reach in connected healthcare services.

Report Scope



Base year for estimation


Actual estimates/Historical data

2012 - 2015

Forecast period

2016 - 2022

Market representation

Revenue in USD Million & CAGR from 2015 to 2022

Regional scope

North America, Europe, Asia Pacific, Latin America,& MEA

Country scope

U.S., Canada, Germany, UK, Japan, China, Brazil, Mexico, & South Africa

Report coverage

Revenue forecast, company share, competitive landscape, growth factors & trends

15% free customization scope (equivalent to 5 analyst working days)

If you need specific information, which is not currently within the scope of the report, we will provide it to you as a part of customization

Segments covered in the report

This report forecasts revenue growth and provides an analysis of the industry trends in each of the sub-segments from 2012 to 2022. For the purpose of this study, Grand View Research has segmented the global nurse call equipment market report based on technology, end-use, and region:

  • Technology Outlook (Revenue, USD Million; 2012 - 2022)

    • Wired Communication

    • Wireless Communication

  • End-use Outlook (Revenue, USD Million; 2012 - 2022)

    • Hospitals & Clinics

    • Outpatient Departments (OPDs)

    • Assisted Living Centers

    • Ambulatory Services

    • Skilled Nursing Facilities (SNFs)

  • Regional Outlook (Revenue, USD Million; 2012 - 2022)

    • North America

      • U.S.

      • Canada

    • Europe

      • Germany

      • UK

    • Asia Pacific

      • Japan

      • China

    • Latin America

      • Brazil

      • Mexico

    • MEA

      • South Africa

Key questions answered by the report
Request for Customization

Choose License Type

Single User - $4,250
Multi User (2-5) - $5,250
Enterprise Access - $7,250

Buy Chapters or Sections

Avail customized purchase options to meet your exact research needs:

  • Buy sections of this report
  • Buy country level reports
  • Request for historical data
  • Request discounts available for Start-Ups & Universities

Why Choose Us

  • Research support

    24/5 Research support

    Get your queries resolved from an industry expert.

  • Custom research service

    Custom research service

    Design an exclusive study to serve your research needs.

  • Quality assurance

    Quality assurance

    A testimonial for service in the form of BBB "A" Accreditation.

  • BBB Rating dandb
  • Information security

    Information security

    Your personal and confidential information is safe and secure.

  • grand view research PCI DSS complaint grand view research paypal verified