The global productivity management software market size was valued at USD 53.10 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 14.0% from 2023 to 2030. The growing requirement to manage tasks and workflow among businesses to amplify the growth and swiftly growing advancements in Machine Learning (ML) and Artificial Intelligence (AI) are the key factors driving the market. Furthermore, the growing adoption of cloud computing in business processes and the increasing adoption of enterprise mobility, smartphones, and Bring Your Own Device (BYOD) to expand the mobile workforce will surge the demand for productivity management software, contributing to the market's growth.
Organizations have been looking for new ways to boost productivity. New approaches and technology have helped deliver products and services more efficiently and effectively than in the past few years. Productivity growth is critical for companies because delivering more products and services to customers generates high income. When productivity rises, an organization's capital can be converted into sales, compensating stakeholders while preserving cash flow for potential development and expansion.
Higher productivity also assists in gaining a competitive advantage over the competitors. Companies are keener to reduce operational expenses to gain hefty profits, and improved productivity helps them achieve their profitability goals. Organizations are looking towards investing in technology-oriented solutions such as productivity management software (PMS) that offer centralized productivity management solutions to improve the working environment and reduce costs.
Operational efficiency is a metric that assesses a company's profitability as a function of its operating costs. The more profitable a company or investment is, its operations are more efficient. The comparison of productivity and operational efficiencies can also provide a look at the economies of scale. Entities strive to achieve productive economies of scale to lower costs and boost per-unit returns. Executives are concerned with increasing performance, a focus of many technology initiatives and implementations.
Efficiency, small business sales, internal processes, procurement, pricing, and business principles are considered transparent business practices. Increased transparency in the business also helps improve the overall operational efficiency of the organizations for which the employees' productivity is a key parameter. Adopting technology-based solutions could help organizations overcome problems associated with operational efficiency and transparency, thus offering greater returns in terms of revenues. Hence, these factors could assist the market's growth in the forthcoming years.
The COVID-19 pandemic impacted workflow and team communication in businesses of different sizes. Increasing acceptance of work-from-home policies by organizations worldwide and the necessity to manage workforces remotely have augmented the requirement for remote work management. Due to remote work management, the need for digitization has grown enormously. PMS has been critical in permitting businesses and workers to achieve workflow continuity. Collaboration software from Zoom, Slack, Cisco Webex, and Microsoft Teams collaboration technology has proved to be particularly helpful for businesses to improve productivity and maintain workflow.
Based on enterprise size, the market is segmented into large enterprises and small & medium enterprises. The small & medium enterprises segment accounted for the largest revenue share of around 55.4% in 2022 and is estimated to register the fastest CAGR of 18.3% over the forecast period. Productivity management software helps SMEs improve costs, remove repetitive tasks, prioritize work, and improve team collaboration. The growth can be attributed to the increasing number of SMEs in emerging countries, such as China and India. Moreover, increased demand for productivity management software solutions among SMEs to simplify workflow and decrease operational costs is expected to propel market growth.
The large enterprises segment is estimated to grow significantly over the forecast period. Productivity management software enables businesses to offload unproductive and repetitive tasks to technology that can complete them more efficiently and efficiently. Therefore, growing adoption in large enterprises to ease the operation process is projected to support segment growth. Moreover, the increasing number of large enterprises across emerging and developed economies is expected to increase the demand for productivity management software over the forecast period.
Based on solution, the market is segmented into, content management & collaboration, AI & predictive analytics, structured work management, and others. The content management & collaboration segment accounted for the largest revenue share of around 35.3% in 2022. The segment includes workflow management, file sharing, task and project management, and communication. The content management and collaboration software makes working together on professional projects faster and more accessible, and it reduces the bottleneck in feedback and approval processes. The solution makes it easier to get work done by bringing communications, content, and context into one place, supporting the segment's growth.
The AI & predictive analytics segment is estimated to register the fastest CAGR of 15.3% over the forecast period. The segment includes software that uses data mining techniques, statistical algorithms, machine learning, and AI. This software analyzes current data in-depth to identify patterns in historical events. It helps the company transform data into predictive insights and maximize the organization's productivity. The growth of the artificial intelligence and predictive analytics segment can be attributed to the higher adoption of several risk analytics solutions for risk identification and risk mitigation measures.
North America dominated the market and accounted for the largest revenue share of 39.4% in 2022, owing to the presence of key companies such as Salesforce, Oracle, IBM Corporation, Microsoft, Adobe, and Google LLC. The growth is mainly attributed to the increased adoption of PMS solutions to manage mundane tasks and highly evolving infrastructure in organizations. Increased adoption of AI and ML technologies would further fuel market growth.
Asia Pacific is expected to register the highest CAGR of 15.4% over the forecast period. The rising trend of remote work and distributed teams has fueled the demand for productivity management software in the Asia Pacific. With the rapid advancement of technology and the availability of robust communication tools, companies are increasingly embracing flexible work arrangements.
Based on deployment, the market is segmented into on-premise and cloud. The cloud segment accounted for the largest revenue share of around 61.2% in 2022 and is estimated to register the fastest CAGR of 17.4% over the forecast period. Enterprises are concerned about the costs of data hosting on-premises, both in deployment and maintenance. The current competitive environment and global economic conditions have intensified the implementation of cost-effective business model restructuring steps. Another factor driving the adoption of cloud-based solutions is the growing shift of businesses toward digital transformation and accelerating customer engagement, both of which lower enterprise costs. The cloud provides the pay-as-you-go model, allowing businesses to pay for cloud services based on their use, resulting in lower costs.
The on-premise segment is estimated to grow significantly over the forecast period. The on-premise deployment of productivity management software has a substantial revenue share attributed to large enterprises using the on-premise deployment of productivity management software. The cost of an on-premise solution can be very high initially, but it offers the benefit of lower operating costs for the longer term. Furthermore, security concerns in cloud deployment for organizations drive the segment's growth.
The productivity management software market is highly competitive and the players are undertaking strategies such as forecast launches, acquisitions, and collaborations to increase their global reach. For instance, in February 2023, ClickUp announced the launch of ClickUp 3.0. ClickUp 3.0 comes with various advancements, enabling teams to achieve unparalleled productivity. It boasts a sleek and user-friendly design and ClickUp AI, which facilitates effortless writing, summarizing, and idea generation with just a single click. Furthermore, it offers an incredibly innovative search functionality. ClickUp 3.0 is built on a completely re-engineered infrastructure, ensuring exceptional speed, reliability, and scalability.
In January 2023, Google Cloud and Deloitte formed a strategic partnership with The Kroger Co to assist the grocery chain in leveraging cloud technologies to enhance its workforce's efficiency in nearly 2,800 stores throughout the United States. The Kroger Co has implemented a range of data analytics, artificial intelligence (AI), and machine learning (ML) tools provided by Google Cloud within an application framework jointly developed by Deloitte and Kroger. These new tools enable store leaders and associates to make timely operational decisions, resulting in an improved shopping experience for the approximately 11 million customers Kroger serves daily
In November 2022, ClickUp announced a partnership with HubSpot, Inc. to enhance customer workflows and foster improved teamwork. This partnership combines the strengths of ClickUp and HubSpot to boost productivity and provide stakeholders with the necessary insights for nurturing and expanding customer connections
In February 2022, Pendo.io, Inc. announced the launch of Pendo Adopt, a comprehensive range of products designed to enhance companies' understanding of employee software usage in the workplace and enable them to take measures to boost employee productivity. Pendo Adopt is trusted by major global retailers, financial institutions, and healthcare organizations to drive the adoption of their workplace software. This product suite follows the success of Pendo Engage, the first suite of products offered by Pendo. It has already benefited over 2,300 companies by enhancing the software they offer to their customers
In July 2021, Caprice Technologies Pvt Ltd announced the launch of employee productivity monitoring software designed to monitor employees' productivity. This software enables employers to monitor and manage employees' work, including hiring, compensation, engagement, retention, and overall productivity. The comprehensive employee monitoring solutions encompass all the necessary tools for establishing a productive work environment
In January 2021, LTGplc acquired Reflektive, a leading performance management software provider. Reflektive adopts an innovative strategy for performance management, accompanied by leading-edge tools that facilitate immersive and ongoing goal-setting practices within organizations. This synergistic acquisition will strengthen the capabilities of PeopleFluent and attract over 450 additional corporate clients. Additionally, it elevates LTG's proportion of recurring revenue, on a pro-forma basis, to more than 80%
Market size value in 2023
USD 59.88 billion
Revenue forecast in 2030
USD 149.74 billion
CAGR of 14.0% from 2023 to 2030
Base year for estimation
2018 - 2021
2023 - 2030
Revenue in USD billion and CAGR from 2023 to 2030
Revenue forecast, company ranking, competitive landscape, growth factors, and trends
Solution, deployment, enterprise size, region
North America; Europe; Asia Pacific; Latin America; MEA
U.S.; Canada; U.K.; Germany; France; China; India; Japan; South Korea; Australia; Brazil; Mexico; United Arab Emirates; Saudi Arabia; South Africa
Key companies profiled
Microsoft; Oracle; Slack Technologies, LLC; IBM Corporation; monday.com; Zoho Corporation Pvt. Ltd; Adobe Inc.; Google, LLC; Salesforce, Inc.; HyperOffice
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This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global productivity management software market based on solution, deployment, enterprise size, and region:
Solution Outlook (Revenue, USD Billion, 2018 - 2030)
Content Management & Collaboration
AI & Predictive Analytics
Structured Work Management
Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
Small & Medium Enterprises
Regional Outlook (Revenue, USD Billion, 2018 - 2030)
Middle East and Africa
United Arab Emirates (UAE)
b. The global productivity management software market size was estimated at USD 53.10 billion in 2022 and is expected to reach USD 59.88 billion in 2023.
b. The global productivity management software market is expected to grow at a compound annual growth rate of 14.0% from 2023 to 2030 to reach USD 149.74 billion by 2030.
b. North America dominated the productivity management software market with a share of 39.4% in 2022. The growth is mainly attributed to the increased adoption of PMS solutions to manage mundane tasks and highly evolving infrastructure in organizations. Increased adoption of AI and ML technologies would further fuel market growth.
b. The growing requirement to manage tasks and workflow among businesses to amplify the growth and swiftly growing advancements in Machine Learning (ML) and Artificial Intelligence (AI) are the key factors driving the market.
b. Some key players operating in the productivity management software market include Microsoft, Oracle, Slack Technologies, LLC, IBM Corporation, monday.com, Zoho Corporation Pvt. Ltd, Adobe Inc., Google, LLC, and Salesforce, Inc.
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