Telehealth Kiosk Market Size, Share & Trends Analysis Report By Application (Teleconsultation, Vital Signs Monitoring, Digital Pharmacy), By End-use (Providers, Patients, Payers), By Region, And Segment Forecasts, 2024 - 2030

Telehealth Kiosk Market Size & Trends

The global telehealth kiosk market size was estimated at USD 314.7 million in 2023 and is projected to grow at a CAGR of 19.6% from 2024 to 2030. Growing government and private initiatives to support public health is expected to boost market growth. In February 2024, to enhance public health, the Washington State Department of Health (DOH) has come up with a ground-breaking community testing program in alliance with Tribal Nations and Local Health Jurisdictions. The program will consist of kiosks that offer free COVID-19 and flu tests, as well as other healthcare supplies.

The growing prevalence of chronic diseases such as diabetes, cardiovascular diseases, and cancer, among others are expected to drive the demand of telehealth kiosk. According to the Diabetes Prevalence Model report, the number of diabetes cases in the UK is projected to rise to 4.9 million by 2035, which means more than 9.7 percent of the UK population will have diabetes. Additionally, as per the CDC, cardiovascular disease causes one death every 33 seconds in the U.S., with 695,000 deaths in 2021.

Furthermore, increasing funding and investments by various government and private companies in the telehealth kiosk is driving the growth of the market. For instance, in November 2023, Forward - a digital health startup, announced that they had secured USD 100 million in funding. The funding has been allocated to the deployment of 25 "CarePod" kiosks in malls throughout the U.S. Customers will be able to use telehealth services from Forward's CarePod for a monthly fee of USD 99. As a result, the increasing implementation of telehealth kiosks will supplement its usage.

Numerous research studies have been carried out to determine the significance of telehealth kiosks in the modern healthcare system. These studies aim to investigate the potential benefits and drawbacks of using telehealth kiosks in patient care. According to a study called "The Role of Health Kiosks: Scoping Review" conducted between January 2009 and June 2020, out of 134 primary studies, around 47% (63/134) of them described kiosks in secondary care settings. Other settings included primary care (24/134, 17.9%), community (32/134, 23.9%), and pharmacies (8/134, 6%). The health kiosks were mainly used for providing health information (35.1%, 47/134), taking clinical measurements (20.9%, 28/134), screening (12.7%, 17/134), telehealth (8.2%, 11/134), and patient registration (6%, 8/134).

Furthermore, increasing telehealth adoption has also contributed to the growth of the telehealth kiosks market. About 93% of doctors who use telehealth services said that it improves patients' access to care, and 77% said that it makes medical resources more effective. Moreover, 71% of them said that it helps to reduce healthcare costs, and 60% of physicians noticed an increase in the doctor-patient relationship.

Market Concentration & Characteristics

The market has experienced significant growth due to rapid technological advancements. These kiosks have transformed from simple video conferencing stations to sophisticated hubs of medical innovation, integrating a range of cutting-edge technologies to improve patient care and convenience. Another notable technological advancement in the telehealth kiosks market is the integration of artificial intelligence (AI) and machine learning algorithms. These algorithms analyze patient symptoms, medical history, and diagnostic data to assist healthcare providers in making informed decisions and recommendations.

Various growth strategies are implemented by market players to strengthen their business revenues, further facilitating global market growth. In January 2022, Babylon, a digital health firm, acquired Higi, maker of health-checking kiosks found in pharmacies and grocery stores.

Regulations are crucial in shaping the market. They have an impact on various aspects, such as patient safety, market entry, and reimbursement policies. One of the primary roles of regulations is to ensure that telehealth kiosks and the services they offer are safe and effective. Regulatory bodies, such as the U.S. Food and Drug Administration (FDA), set standards for medical devices and telemedicine platforms, ensuring that they meet strict quality and safety requirements.

An emerging substitute for telehealth kiosks is the utilization of mHealth applications and platforms. These applications enable users to access virtual consultations with healthcare professionals, manage their medical records, and receive personalized health advice directly from their smartphones or tablets.Traditional in-person visits can also serve as a substitute for telehealth kiosks.

Several market players are expanding their business by entering new geographical regions to strengthen their market position and expand their product portfolio. Rising research and development activities create more opportunities for market players to enter new regions. In April 2022, Docty, a telehealth company, plans to establish 100 digital health kiosks in Telangana, Andhra Pradesh, and Maharashtra by April 2022. The initiative, named 'Phygital Care,' is called 'Gali Gali Mein Digital Clinic,' and involves collaborating with over 100 offline stores, local pharmacies, photo-copy centers, and internet cafes across these areas.

Application Insights

Based on application, the teleconsultation segment led the market with the largest revenue share of 64.26% in 2023, and is anticipated to witness at the significant CAGR over the forecast period. Growing requirement of urgent care medical service due to increasing prevalence of chronic diseases is anticipated to favor the demand for the telehealth kiosks. For instance, In 2022, According to Deutscher Herzbericht Report, In Germany, there were 121,172 deaths due to coronary heart disease (CHD) in 2021, out of which 45,181 were caused by acute heart attacks. Furthermore, the growing need for healthcare solutions that are convenient, especially in remote or underserved areas is driving industry growth.Telehealth kiosks offer a way for people to connect with healthcare professionals without having to travel long distances. This is particularly beneficial for people who have difficulty with mobility, have busy schedules, or live in rural areas where access to healthcare services is limited.

The vital signs monitoring segment is anticipated to witness the fastest CAGR over the forecast period. Telehealth kiosks are equipped with the latest technology that allows patients to measure their vital signs such as blood pressure, heart rate, temperature, and blood oxygen levels accurately. This helps patients to conveniently monitor essential health metrics and make informed decisions about their healthcare needs. In August 2023, a blood pressure kiosk has been introduced at Faithful Central Bible Church in Inglewood. The purpose of this kiosks is to provide people with improved access to monitor their blood pressure. This installation is part of a collaboration between the American Heart Association and Providence to decrease uncontrolled high blood pressure in under-resourced neighborhoods.

End-use Insights

Based on end-use, the providers segment held the market with the largest revenue share of 62.86% in 2023, owing to growing emphasis on value-based care and population health management. Telehealth kiosks allow healthcare providers to engage patients proactively and monitor them remotely, thereby escalating segment growth. Furthermore, increasing initiatives undertaken by healthcare providers to increase the adoption of kiosks is anticipated to boost market growth. Beaufort Memorial Hospital in South Carolina partnered with Publix supermarket chain to place telehealth stations for direct-to-consumer use in two retail locations nearby. Consumers can use the Walk-In Care at Publix kiosks at Lady’s Island and Buckwater Place stores to access Beaufort Memorial Hospital’s BMH Care Anywhere telehealth platform. The kiosks are equipped with a telemedicine station and connected mHealth instruments, allowing consumers to connect with a BMH provider for non-emergency medical concerns.

The patients segment is anticipated to register at the significant CAGR over the forecast period. Telehealth kiosks offer a more cost-effective option for medical consultations compared to traditional in-person appointments. Telehealth kiosks help patients avoid unnecessary visits to the emergency room or urgent care for non-critical medical issues, saving both time and money in the long run. As a result, these factors have contributed to the growing adoption of telehealth kiosks among the population. In August 2022, Malaysian health tech startup Qmed Asia introduced Qmed GO, a telehealth kiosk that offers remote online health consultations and diagnoses with licensed GPs for corporate employers.

Regional Insights

North America dominated the telehealth kiosk market with the revenue share of 53.13% in 2023, owing to the increasing demand for convenient healthcare solutions. Moreover, the advancements in technology and the increasing acceptance of telemedicine among healthcare providers and patients are also driving the growth of telehealth kiosks in North America.

U.S. Telehealth Kiosk Market Trends

The telehealth kiosk market in the U.S. accounted with the largest revenue share of 93.18% in 2023, in North American region. Growing public and private companies’ initiatives to boost the adoption of telemedicine is expected to spur market growth. In February 2024, the University of Rochester Medical Center (URMC) initiated a telemedicine program to improve healthcare access for rural residents. Five Star Bank is collaborating with URMC to establish telemedicine stations in selected bank branches. These stations will be situated in Wayland, Bath, and Ovid, providing confidential areas for individuals to monitor health risks and receive virtual consultations from UR Medicine providers.

The Canada telehealth kiosk market is anticipated to register at the fastest CAGR during the forecast period. Increasing product launches and approval will escalate market growth in Canada. In May 2022, at the American Telemedicine Association (ATA) conference in Boston, UniDoc Health Group, a Canadian company, launched its H3 Cube Virtual Care Solutions Model (VCSM) kiosk.

Europe Telehealth Kiosk Market Trends

The telehealth kiosk market in Europe is anticipated to register at the fastest CAGR during the forecast period owing to the growing number of people accepting telehealth technologies, including telehealth kiosks in the region. European markets and governments are prioritizing the digitalization of monitoring services linked to chronic diseases to alleviate the burden on healthcare facilities and resources, thereby boosting the adoption of telehealth kiosks.

The Germany telehealth kiosk market is anticipated to register at the considerable CAGR during the forecast period. Favorable government initiatives coupled with rising patient population is fostering market growth. For instance, the German Healthcare Strengthening Act has been introduced to enhance local healthcare services and ensure better access to medical care for socially disadvantaged groups.

The telehealth kiosk market in UK is anticipated to register at the considerable CAGR during the forecast period. Increasing elderly population that are more prone to various chronic diseases is accelerating telehealth kiosk industry growth. According to the Office for National Statistics, the number of individuals aged 75 and above is projected to double from 5 million to almost 10 million by 2039.

The Spain telehealth kiosk market is anticipated to register at the fastest CAGR during the forecast period. Increasing healthcare expenditure and rising disposable incomes are propelling market growth. Furthermore, growing cases of obesity that leads to various diseases will drive the market growth.

Asia Pacific Telehealth Kiosk Market Trends

The telehealth kiosk market in Asia Pacific is expected to grow at the rapid CAGR over the forecast period, owing to widespread penetration of wireless technologies and significant adoption of digital health services. Stakeholders are increasingly collaborating with other industry participants to develop advanced technology solutions to address the accessibility of healthcare services and smoothen the care delivery processes. Rising demand for remote patient monitoring and other telehealth services is paving a path for the growing demand of telehealth kiosks. However, some of the restraining factors hindering the market growth are lack of digital literacy, poor network coverage, lack of security, and trust barriers regarding data privacy.

The Japan telehealth kiosk market is expected to grow at the fastest CAGR over the forecast period. The growth of the Japanese market can be attributed to the rapid advent of new technologies and growing popularity of remote healthcare services. The Robot for Interactive Body Assistance (RIBA) in critical care, an IT-enabled robot for geriatric patients, is an important example of Japan embracing telehealth solutions for patient monitoring. Increasing number of partnerships among major cross-industry players in recent years is also propelling adoption of telehealth services in Japan.

The telehealth kiosk market in Thailand is expected to grow at the fastest CAGR over the forecast period. Thailand is facing a shortage of trained medical professionals. In 2023, Deputy Minister Dr. Taweesin Visanuyothin highlighted the issue of personnel shortage across all healthcare professions, including physicians, nurses, and radiologists. Within the public health system, there are 24,649 physicians, which is 48% of all physicians in Thailand. They provide care to approximately 75% to 80% of the population with a physician-to-population ratio of 1:2,000. Various initiatives by public and private bodies are expected to boost telehealth market. In March 2019, the Thailand Public Health Ministry and the National Broadcasting and Telecommunications Commission (NBTC) introduced a telemedicine program in rural areas. Through this program, 32 hospitals were to be funded for setting up telemedicine equipment. This program mainly focuses on diabetes, high blood pressure, skin diseases, and heart diseases.

Latin America Telehealth Kiosk Market Trends

The telehealth kiosk market in Latin America is expected to grow at the fastest CAGR over the forecast period. Increasing adoption of digitalization trends and development of the Latin American healthcare infrastructure is boosting the market growth. Growing disease burden and shortage of healthcare professionals, has been significantly driving the adoption of telehealth services across the region. Growing awareness towards the convenience and benefits associated with the use of telehealth services among the patient population is another key driving force influencing the market growth.

The Brazil telehealth kiosk market is expected to grow at the fastest CAGR over the forecast period. The Brazilian healthcare industry is rapidly transforming and adopting digitalization tools. For example, teleconsultation implementation is becoming a reality due to the growing awareness amongst patients, post-pandemic burden, and growing prevalence of chronic ailments. Improving internet connectivity and adoption of wireless technology devices is positively impacting the market growth in Brazil.

The telehealth kiosk market in Argentina is expected to grow at the fastest CAGR over the forecast period. Telemedicine is a critical tool for the health sector in Argentina. Healthcare institutions are using these services to gain direct access to patients all over the world, which is critical for the expansion of medical tourism. The government is undertaking partnerships with public as well as private players to strengthen healthcare and digital healthcare infrastructure. Moreover, growing funding from international organizations such as Inter-American Development Bank, which approved a USD 100 million loan to improve digitization and internet access across the country, is also driving market growth.

Middle East & Africa Telehealth Kiosk Market Trends

The telehealth kiosk market in Middle East & Africa is anticipated to grow at the fastest CAGR during the forecast period, as the prevalence of chronic diseases rises and developing economies adopt telemedicine and telehealth services. Furthermore, developing healthcare systems in the countries in the region are driving market growth. Hence, the market expansion is also aided by rising investments and the development of healthcare infrastructure. Moreover, market participants are undertaking various growth strategies to expand their businesses into these countries. Improving internet connectivity and increasing wireless devices penetration are supporting digitalization of healthcare.

The Saudi Arabia telehealth kiosk market is expected to grow at the fastest CAGR over the forecast period. Government bodies in Saudi Arabia are undertaking help from the health tech industry, including telehealth. Both public and private healthcare agencies are encouraging people to opt for telehealth platforms for minor illnesses. Major telehealth companies have included specialized features in their platforms. Examples of such features include telehealth kiosks, chatbots, artificial intelligence-based chat boxes and free consultations for health-related queries. In addition, private and government investments on health tech; telehealth sectors in the region are increasing. Saudi Arabia is devising multiple strategies to adopt digitalization of healthcare, which would significantly transform care delivery; patient experience and support overall efficiency improvement. Kingdom Vision 2030 is an initiative undertaken by the government bodies of Saudi Arabia to bring transformations to the healthcare industry.

The telehealth kiosk market in UAE is expected to grow at the fastest CAGR over the forecast period. The UAE is one of the most promising markets for digital healthcare and telehealth kiosk services. Factors such as government aids for innovative start-ups and significant funding by the government to promote telehealth are propelling market growth in the country. According to Healthtech Alpha, digital healthcare startups in the UAE raised venture capital of approximately USD 293.06 million across 49 funding deals. Several healthcare professionals and researchers in the UAE are embracing telehealth platforms, thereby bringing in a revolution in the country’s healthcare industry.

Key Telehealth Kiosk Company Insights

Key participants in the market are focusing on devising innovative business growth strategies in the form of product portfolio expansions, partnerships & collaborations, mergers & acquisitions, and business footprint expansions. Some of the key players operating in the market includeAmerican Well, Olea Kiosks Inc., CSI Health, AMD Global Telemedicine, and KIOSK Information Systems.

Recent Developments

• In November 2023, Versicles Technologies launched Prognosis, a digital health kiosk that provides basic diagnostics instantly and accurately in multiple languages at low prices

• In August 2022, as a part of this initiative, health kiosks established across Germany. These kiosks offer consultancy and coordination services for healthcare, as well as perform simple routine medical tasks

• In July 2021, 19Labs partnered with Eloto introduce GALE eClinics by 19Labs. These eClinics are point-of-care platforms that integrate mobile healthcare technologies into healthcare kiosks

• In June 2020, Compunetix partnered with KIOSK Information Systems (KIOSK) to bring Video Call Center (VCC) to digital kiosks. The Compunetix VCC for healthcare is a web-based, real-time solution for healthcare providers who need to stay accessible to their patients in a secure and safe manner

Telehealth kiosk Market Report Scope

Global Telehealth Kiosk Market Report Segmentation

This report forecasts revenue and volume growth at global, regional, and country level and provides an analysis on industry trends in each of the sub segments from 2018 to 2030. For this study, Grand View Research, Inc. has segmented the global telehealth kiosk market report based on application, end-use and region:

• Application Outlook (Revenue, USD Million, 2018 - 2030)

  • Teleconsultation

  • Vital Signs Monitoring

  • Digital Pharmacy

• End-use Outlook (Revenue, USD Million, 2018 - 2030)

  • Providers

  • Patients

  • Payers

• Regional Outlook (Revenue, USD Million, 2018 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • Germany

    • UK

    • Spain

    • Italy

    • France

    • Denmark

    • Norway

    • Sweden

  • Asia Pacific

    • Japan

    • China

    • India

    • Australia

    • Thailand

    • South Korea

  • Latin America

    • Brazil

    • Mexico

    • Argentina

  • MEA

    • South Africa

    • Saudi Arabia

    • UAE

    • Kuwait