The complexity of laws and regulations, and automation in the legal processes are driving the legal services category

November 2023 | Report Format: Electronic (PDF)

Legal Services Category - Procurement Intelligence

The legal services category is expected to grow at a CAGR of 5.3% from 2023 to 2030. The legal industry has undergone a transformationtransformed due to the rise of Artificial Intelligence (AI). AI-powered software has become crucial in enabling law firms and lawyers to streamline their processes, saving valuable time. Automation tools enhance the efficiency of document creation and review, while collaborative platforms further simplify documentation procedures. These technological innovations help attorneys reduce costs and enhance convenience.

A growing number of law firms are using chatbots to improve their operational efficiency, ultimately saving them and their client’s time and money. These chatbots are capable of aiding legal companies in tasks such as digitizing data, searching for lawyer-specific documents, and handling various other activities. Additionally, they can assist in tasks like following up with unresponsive clients and gathering crucial information through automated conversations.

With the onset of AI, the current hierarchical structure of legal firms is expected to flatten due to the imminent demise of billable hours. Additionally, tTraditional firms will are expected to face increased competition from AI-driven tech companies acting as Alternative Legal Service Providers (ALSPs). Law firms might transform into tech-oriented entities, creating their own AI tools to provide AIaaS (Artificial Intelligence as a Service (AIaaS). This evolution in the industry, driven by AI, offers substantial opportunities and challenges in the industry. Firms that harness these advanced tools stand to enhance efficiency and accuracy, while significantly broadening their range of services.

With the ongoing advancement of in technology, the prevalence of cyber threats has increased, giving rise to a new trend in the industry. Lawyers now face fresh challenges related to cybersecurity, emphasizing the need for expertise in this area. As technology and cyber threats continue to grow in complexity, lawyers play a vital role in tackling cybersecurity concerns. Their understanding of legal frameworks, risk management, compliance, litigation, and due diligence is essential in addressing these evolving challenges.

In recent years, in-house law departments have expanded both in scale and in influence, managing a larger volume of intricate tasks that were previously outsourced to law firms. Nowadays, many in-house departments adopt a business-oriented approach to legal services, involving professionals from various fields such as business, IT, and procurement to assess external service providers.

Law firms must establish their identity as service providers capable of utilizing AI tools effectively while also delivering unique human skills that AI cannot mimic. These human abilities will remain essential to the value proposition of human lawyers in the future.

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Legal Services Sourcing Intelligence Highlights

  • The legal service category has a high barrier to entry due to factors such as stringent regulations, the need for extensive expertise, and license requirements.

  • The category is fragmented due to the presence of numerous players and the rise of ALSPs providing services at lower costs. Law firms try to differentiate by case resolution time, win rate, and client satisfaction.

  • Consultant salaries and licenses, office rent/lease, office equipment, insurance, utilities, and othersare some of the costs incurred in providing services.

Legal Services Procurement Intelligence Report Coverage

Grand View Research will cover the following aspects in the report:

  • Category Intelligence intelligence along with emerging technology and regulatory landscape

  • Market estimates and forecasts from 2022 to 2030

  • Growth opportunities, trends, and driver analysis

  • Supply chain analysis, supplier analysis with supplier ranking and positioning matrix, supplier’s recent developments

  • Porter’s 5 forces

  • Pricing and cost analysis, price trends, commodity price forecasting, cost structures, pricing model analysis, supply and demand analysis

  • Engagement and operating models, KPI, and SLA elements

  • LCC/BCC analysis and negotiation strategies

  • Peer benchmarking and product analysis

  • Market report in PDF, Excel, and PPT and online dashboard versions 

Cost Intelligence Highlights

Grand View Research has identified the following key cost components for the legal services category:

  • Consultant salaries and licenses

  • Office rent/lease

  • Office equipment

  • Insurance

  • Utilities

  • Others

    • Travel expenses

    • Taxes

    • Marketing and advertising 

Consultant salaries and licenses, office rent/lease, and office equipmentform the largest cost components of the legal Service service category. 

List of Key Suppliers in the Legal Services Category

  • FindLaw

  • Avvo

  • LegalZoom

  • Baker McKenzie

  • Baker Hostetler

  • Goodwin Procter

  • LegalShield

  • Rally

  • Deloitte

  • PwC

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