GVR Report cover Clinical Workflow Solutions Market Size, Share & Trends Report

Clinical Workflow Solutions Market Size, Share & Trends Analysis Report By Type (Data Integration Solutions, Care Collaboration Solutions), By End Use (Hospitals, Ambulatory Care Centers), By Region, And Segment Forecasts, 2021 - 2028

  • Report ID: GVR-4-68038-152-8
  • Number of Pages: 150
  • Format: Electronic (PDF)
  • Historical Range: 2016 - 2019
  • Industry: Healthcare

Report Overview

The global clinical workflow solutions market size was valued at USD 7.59 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 12.4% from 2021 to 2028. The healthcare system is constantly being challenged to provide good quality care. The aging population, diminishing resources, budget restraints, and the lack of standard devised clinical SOPs and treatment regimens are some of the key factors that have fueled the demand for quality care. In order to fulfill this, hospitals are more openly migrating to technology-driven frameworks. Hospitals and medical settings are in the process of integrating workflows for tedious documentation, medical and administrative staff management, and easy access to the patient’s clinical and administrative data in all their departments. Furthermore, multi-modal hospitals need to share the data with their branch offices, thus increasing the usage of interoperable quality solutions. An increase in demand for improved clinician productivity and patient-centered care delivery from caregivers is bolstering the demand for clinical workflow solutions.

U.S. clinical workflow solutions market size, by type, 2018 - 2028 (USD Billion)

The unprecedented COVID-19 pandemic positioned substantial pressure on health care providers worldwide. Not only did health systems manage the real and expected entry of infectious patients through emergent response, but they were also obligatory to address variable factors comprising ensuring appropriate critical care capacity, enabling supply chain needs for personal protective equipment, the high demand for medical devices, and addressing ongoing staffing challenges. In this regard, connected care technologies have been established and they have proved very supportive as they permit healthcare providers to monitor patients using connected devices. Hospitals are more and more focusing on building their competencies by integrating various hospital structures with EHRs.

Besides, market players have taken initiatives such as new platforms and integration of their EHR platforms to effectively help healthcare providers in handling COVID-19 patients. For instance, in April 2020, Hillrom partnered with AgileMD to provide COVID-19 clinical pathways at no charge for 12 months. AgileMD delivers an EHR-integrated software platform that inserts instant access to innovative predictive analytics and clinical pathways into surgeon and nursing workflows. Likewise, in December 2020, Canon Medical introduced the “AUTOStroke solution”, an AI-powered deep-learning clinical workflow automation platform.

The importance of a clinical workflow management system has been acknowledged across several entities, including the public and private sectors. Furthermore, clinical settings undertaking initiatives for promoting the installation and integration of EHR and clinical decision support systems are expected to positively impact the market by encouraging hospitals to implement such services.

Rapid technological innovations that offer easy adaptability and reduced complexities are driving the adoption rate of workflow systems. The implementation of cloud-based computing to upgrade the clinical database management platforms is anticipated to influence the growth during the forecast period. These systems enable ease of data storage and retrieval. Furthermore, the effective incorporation of interoperability in the healthcare sector has significantly bolstered the use of clinical workflow systems.

Market entities are striving for enhancing their presence through the development of software. The emergence of collaborations among workflow service providers and hospitals has witnessed a significant increase. Supportive government initiatives and recognition to encourage the adoption of EHR systems are further expected to increase the demand for clinical workflow management systems in the coming years.

Type Insights

The data integration solutions segment dominated the market with a revenue share of over 26.0% in 2020. Data integration systems are highly preferred by healthcare providers owing to the increased data volumes and the need for integration to curb rising costs. Caregivers are looking for an integrated system that enables users to access patient information across the complete continuum of care. Factors such as the increased adoption of electronic medical records, interoperability solutions, regulatory reforms and requirements, and shifting of focus towards value-based services are propelling the segment growth.

The care collaboration solutions segment is expected to witness lucrative growth over the forecast period owing to the increased emphasis on patient-centric services. Payers, employer groups, and government bodies are adopting integrated solutions to address their management needs. Care management solutions offer effective workflow methodologies and improved patient care, which are both time and cost-effective.

Technological advancements in wireless technology, computing power, and miniaturization are key drivers for innovations in medical technology. This leads to the development of connected health devices that can create, collect, analyze, and transfer information. Connectivity between devices and sensors enables providers to streamline clinical operations and workflow management and helps in improving patient care. The growing demand for improving workflow efficiency in medical facilities is expected to propel the demand for workflow solutions over the forecast period.

End-use Insights

The hospitals segment dominated the market with a revenue share of over 45.0% in 2020 owing to the applicability, rising number of healthcare facilities, and associated data that needs proper management along with privacy. In addition, government initiatives to support the healthcare sector and simplify the complexity of a large amount of data in hospitals are further expected to drive the market.

In addition, the rising demand for workflow and the ongoing trend for connected hospitals are expected to drive the segment over the forecast period. The high demand for collaborative and integrated care delivery, unified critical clinical communications, and streamlining the process for call scheduling is contributing to the segment growth.

Global clinical workflow solutions marketshare, by end use, 2020 (%)

Ambulatory care centers are anticipated to witness lucrative growth over the forecast period owing to the hike in outpatient admissions. The implementation of IT solutions in ambulatory care centers helps in medical error reduction and enhancing the communication between entities, such as nursing staff, physicians, pharmacies, and families of the residents. High adoption rates of such technologically advanced systems in outpatient centers expedite treatment and offer cost-effective outcomes.

With the rising demand for home healthcare, providers are introducing newer technologies and software to improve the quality of services being provided. An increase in demand for value-based care models and improving collaboration between providers and payers are anticipated to fuel the adoption of clinical workflow management systems in long-term facilities over the forecast period.

Regional Insights

North America dominated the market with over 40.0%share in 2020. Factors such as the increasing R&D activities and patient admission in the hospitals leading to the generation of the high volume of data and increasing government initiatives regarding the effective usage of interoperability, EHR, and other solutions are contributing to the market growth in the region. In addition, increasing focus on patient care and rising healthcare spending on digitization for secure exchange of data within organizations are driving the regional market.

Asia Pacific is expected to exhibit the fastest CAGR of 13.7% over the forecast period owing to the increasing investments from emerging economies. There is a significant increase in demand for healthcare information technology solutions in the medical sector. Supportive government initiatives for the implementation of eHealth, improving healthcare infrastructure, increasing medical tourism, and high demand for quality healthcare are the key factors driving the regional market.

Key Companies & Market Share Insights

The growing investments by key market players to develop advanced systems for healthcare management are contributing to the market growth. Leading healthcare providers and hospitals have renewed or entered licensing deals with the IT solutions providers to use their products available in the market, which is anticipated to enhance the market growth. Besides the development of new products and strategic alliances, promotional activities, partnership agreements, and mergers are instrumental in keeping the competitive rivalry at a high level. For instance, in September 2020, ePlusinc. has partnered with Mobile Heartbeat to provide MH-CURE to healthcare administrations seeking to augment clinical workflows and patient care. MH-CURE is a Unified Clinical Communication platform.

In addition, major companies are collaborating with government associations to innovate workflow solutions. For instance, in September 2018, The American Medical Association (AMA) and Google collaborated to introduce AMA Health Care Interoperability and Innovation Challenge. This challenge aims to inspire novel examples of mobile health technology such as wearable devices and applications that effectively monitor and share medical data between patients and physicians to improve chronic disease management. Initiatives like these are expected to foster the adoption of clinical workflow solutions over the forecast period. Some prominent players in the global clinical workflow solutions market include:

  • Allscripts Healthcare Solutions, Inc.

  • Cerner Corporation

  • NXGN Management, LLC

  • McKesson Corporation

  • Koninklijke Philips N.V.

  • Hill-Rom Services Inc.

  • Cisco

  • General Electric

  • Stanly Healthcare

  • Vocera Communications


  • athenahealth, Inc.

Clinical Workflow Solutions Market Report Scope

Report Attribute


Market size value in 2021

USD 8.51 billion

Revenue forecast in 2028

USD 19.25 billion

Growth Rate

CAGR of 12.4% from 2021 to 2028

Base year for estimation


Historical data

2016 - 2019

Forecast period

2021 - 2028

Quantitative units

Revenue in USD million/billion and CAGR from 2021 to 2028

Report coverage

Revenue forecast, company ranking, competitive landscape, growth factors, and trends

Segments covered

Type, end use, region

Regional scope

North America; Europe; Asia Pacific; Latin America; MEA

Country scope

U.S.; Canada; U.K.; Germany; France; Italy; Spain; Japan; China; India; Australia; South Korea; Brazil; Mexico; Argentina; UAE; Saudi Arabia

Key companies profiled

Allscripts Healthcare Solutions, Inc.; Cerner Corporation; NXGN Management, LLC; McKesson Corporation; Koninklijke Philips N.V.; Hill-Rom Services Inc.; Cisco; General Electric; Stanly Healthcare; Vocera Communications; ASCOM; athenahealth, Inc.

Customization scope

Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional & segment scope.

Pricing and purchase options

Avail customized purchase options to meet your exact research needs. Explore purchase options

Segments Covered in the Report

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2016 to 2028. For the purpose of this report, Grand View Research has segmented the global clinical workflow solutions market report on the basis of type, end use, and region:

  • Type Outlook (Revenue, USD Million, 2016 - 2028)

    • Data Integration Solutions

      • EMR Integration Solutions

      • Medical Image Integration Solutions

    • Real-time Communication Solutions

      • Nurse Call Alert Systems

      • Unified Communication Solutions

    • Workflow Automation Solutions

      • Patient Flow Management Solutions

      • Nursing & Staff Scheduling Solutions

    • Care Collaboration Solutions

      • Medication Administration Solutions

      • Perinatal Care Management Solutions

      • Rounding Solutions

      • Other Care Collaboration Solutions (Specimen Collection Solutions and Blood Products Administration Solutions)

    • Enterprise Reporting & Analytics Solutions

  • End-use Outlook (Revenue, USD Million, 2016 - 2028)

    •  Hospitals

    • Long-term Care Facilities

    • Ambulatory Care Centers

  • Regional Outlook (Revenue, USD Million, 2016 - 2028)

    • North America

      • U.S.

      • Canada

    • Europe

      • Germany

      • U.K.

      • France

      • Italy

      • Spain

    • Asia Pacific

      • Japan

      • China

      • India

      • South Korea

      • Australia

    • Latin America

      • Brazil

      • Mexico

      • Argentina

    • Middle East and Africa (MEA)

      • Saudi Arabia

      • UAE

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