Mobile Value Added Services Market (2025 - 2033) Size, Share & Trends Analysis Report By Solution (Short Messaging Service (SMS), Mobile Email & IM), By End Use (Consumers, Enterprises), By Vertical, By Region, And Segment Forecasts

Mobile Value Added Services Market Summary

The global mobile value added services market size was estimated at USD 1,089.86 billion in 2024 and is projected to reach USD 3,237.18 billion by 2033, growing at a CAGR of 13.2% from 2025 to 2033. The Mobile Value Added Services (VAS) market growth is driven by the rapid proliferation of smartphones, increasing mobile internet penetration, and growing consumer demand for personalized, on-the-go digital experiences.

In addition, rising digital consumption among youth demographics and small enterprises has played a key role in expanding the mobile value added services industry. Technological advancements have significantly driven the growth of the mobile value added services industry. The integration of Artificial Intelligence (AI), Machine Learning (ML), and Big Data analytics has enabled service providers to deliver highly customized and real-time content. The deployment of 5G infrastructure has further improved service quality and bandwidth availability, facilitating advanced VAS such as video streaming, augmented reality (AR), and mobile cloud services. Furthermore, innovations in mobile payment platforms and location-based technologies have broadened the scope of value-added services across sectors such as healthcare, retail, and transportation.

The use of AI and data analytics is enabling telecom operators and service providers to offer hyper-personalized mobile experiences. AI algorithms help analyze user behavior, preferences, and location data to deliver tailored content ranging from news, music, and entertainment to promotional offers and health reminders. Personalized VAS enhances user satisfaction and improves monetization by increasing engagement and reducing churn. This trend is especially prevalent in mature markets where customer experience is a key competitive differentiator.

Another rapidly growing opportunity within the mobile value-added services market is the expansion of smart home solutions. With the integration of IoT technologies, service providers can offer home automation services that enable users to control lighting, security systems, thermostats, and appliances directly from their smartphones. As consumer adoption of smart home technology continues to rise, telecom operators have the opportunity to differentiate themselves by bundling these solutions with their core offerings. This approach allows them to become more deeply integrated into customers’ daily lives. A notable example is Verizon, which has started bundling smart home solutions with its internet services, delivering a seamless and connected home experience for its users.

Concerns related to data privacy, spam content, and unauthorized billing have eroded consumer trust in some regions and could hamper the growth of the market. Market fragmentation, high churn rates, and limited monetization opportunities for certain services have posed challenges for service providers. Moreover, the dependency on telecom infrastructure and compatibility issues across devices have hindered consistent service delivery. These factors are expected to restrain market growth, thereby driving the need for innovation, strategic partnerships, and greater regulatory clarity.

Solution Insights

The Short Messaging Service (SMS) segment dominated the mobile value added services market in 2024 and accounted for the largest share of 27.2%. The segment’s growth can be attributed to its widespread adoption, reliability, and universal compatibility across all mobile devices. Despite the rise of over-the-top (OTT) messaging apps, SMS remains a preferred channel for mission-critical communications such as OTPs, alerts, reminders, and promotional messages. It plays a vital role in enterprise communication strategies, particularly in sectors such as banking, healthcare, logistics, and government services, where reach and immediacy are essential. The increasing use of Application-to-Person (A2P) SMS by businesses for customer engagement and service notifications is further fueling growth in this segment.

The mobile advertising segment is expected to witness the fastest CAGR over the forecast period. The exponential growth in mobile internet usage, social media engagement, and app-based consumer behavior drives the segment’s growth. With brands shifting their marketing focus to digital platforms, mobile advertising has become a critical channel for reaching target audiences through personalized, location-based, and real-time ads. Innovations in programmatic advertising, AI-driven targeting, and integration with mobile commerce are enhancing the effectiveness of mobile campaigns, thereby driving the segment’s growth.

End Use Insights

The consumers segment dominated the mobile value added services industry in 2024. The segment’s growth is propelled by rising smartphone adoption, mobile internet penetration, and demand for digital content. Consumers increasingly rely on mobile services for entertainment, communication, payments, and lifestyle management, making VAS a core part of their daily mobile usage. Services such as mobile games, infotainment, mobile money, health tracking, and SMS alerts are seeing widespread adoption, especially among youth and tech-savvy users.

The enterprises segment is expected to witness the fastest CAGR over the forecast period. Businesses are increasingly adopting mobile VAS to enhance operational efficiency, employee communication, and customer engagement. Enterprises are leveraging services such as bulk SMS, mobile customer relationship management, business alerts, mobile advertising, and secure messaging to improve reach and responsiveness. Industries including BFSI, retail, healthcare, logistics, and education are increasingly integrating mobile VAS into their workflows and service models. The shift toward remote work, mobile-first business strategies, and digital transformation initiatives is driving demand for scalable and secure mobile services.

Vertical Insights

The BFSI segment dominated the market in 2024. The widespread adoption of mobile banking, digital payments, and financial alerts drives the segment’s growth. Financial institutions are leveraging VAS to enhance customer experience, improve accessibility, and ensure real-time communication. Services such as SMS-based transaction alerts, mobile wallet integration, loan application tracking, and fraud detection notifications are increasingly being deployed to improve user engagement and operational efficiency. The rising demand for secure, convenient, and 24/7 banking solutions, especially in mobile-first economies, is pushing banks and insurers to invest heavily in mobile VAS platforms.

The healthcare segment is expected to witness the fastest CAGR over the forecast period.In the healthcare vertical, mobile VAS is transforming the way care is delivered and managed by enabling remote health monitoring, appointment reminders, wellness alerts, and telemedicine services. Healthcare providers are utilizing mobile messaging, apps, and location-based services to improve patient communication, adherence to treatment plans, and access to real-time health information. The growing focus on digital health has accelerated the integration of mobile VAS into healthcare workflows, thereby driving the segment’s growth.

Regional Insights

Asia Pacific dominated the mobile value added services market and accounted for a share of 43.7% in 2024.The region’s market growth can be attributed to factors such as high mobile penetration, affordable data plans, and rapid adoption of smartphones. Telecom operators across the region are capitalizing on growing consumer demand for mobile entertainment, mobile commerce, and digital financial services. The region's large youth population and increasing mobile internet usage have made it a hotspot for innovation in services such as mobile gaming, streaming, and location-based solutions. Governments in countries such as India, China, and Southeast Asia are also supporting digital initiatives, further accelerating market growth.

India’s mobile value added services market is expected to grow at the fastest growth rate during the forecast period. A vast user base, low-cost smartphones, and affordable data services drive the segment’s growth. The Digital India initiative and growing rural connectivity are expanding the reach of services such as mobile banking, e-learning, and infotainment. The surge in mobile payments and app-based services is also contributing to the diversification and monetization of mobile VAS offerings in the country.

The mobile value added services market in China held a substantial market share in 2024, driven by strong digital infrastructure and a tech-savvy population. Services such as mobile payments, live streaming, gaming, and AI-powered content recommendations dominate user engagement. The government’s push toward digital transformation and smart city development further supports the evolution of sophisticated mobile VAS solutions.

Europe Mobile Value Added Services Market Trends

The Europe mobile value added services industry is expected to register a moderate CAGR from 2025 to 2033.Telecom providers of the region are focusing on enterprise VAS, mobile entertainment, and security solutions to diversify their offerings, thereby driving the market’s growth. The rollout of 5G networks across European nations is expected to significantly enhance the performance and scope of mobile VAS in the coming years.

The UK mobile value added services market is expected to grow at a significant CAGR from 2025 to 2033. The UK mobile VAS industry is driven by a digitally mature consumer base and a high demand for mobile content and services. Growth is particularly strong in mobile banking, health tracking, and mobile learning applications.

The mobile value added services market in Germany held a substantial market share in 2024, supported by widespread smartphone adoption and the country's strong industrial base. Enterprise VAS, such as mobile workforce management, IoT connectivity, and mobile cybersecurity, is gaining traction in sectors such as manufacturing and logistics.

North America Mobile Value Added Services Market Trends

The North America mobile value added services industry is expected to grow at a CAGR of 10.9% during the forecast period. North America represents a mature but steadily growing mobile VAS market, with increasing emphasis on mobile advertising, mobile commerce, and enterprise-grade VAS solutions. Consumers in this region exhibit high levels of mobile engagement, particularly in sectors such as mobile video, real-time news, and cloud-based personal productivity tools.

The U.S. mobile value added services market held a dominant position in the region in 2024, driven by demand for premium content, personalized services, and mobile-first business models. The proliferation of OTT platforms, digital wallets, and fitness and wellness apps has broadened the scope of VAS beyond traditional telecom offerings. The U.S. market also benefits from early adoption of new technologies such as augmented reality and AI, which are being integrated into next-generation mobile VAS solutions.

Key Companies & Market Share Insights

Some of the key companies in the mobile value added services industry include Vodafone Group Plc, Bharti Airtel Ltd., and China Mobile Ltd. These companies focus on service diversification, network infrastructure, pricing, and content partnerships. In addition, regional providers are gaining traction by delivering localized and affordable VAS, intensifying competition across both developed and emerging markets. Strategic collaborations and bundled service models are becoming key strategies to enhance user retention and revenue generation.

• Vodafone Group Plc is a prominent global telecommunications provider that offers a wide range of mobile value added services across its vast customer base. The company provides services such as mobile advertising, enterprise messaging, mobile payments, and location-based solutions. With a strong presence in Europe, Asia, and Africa, Vodafone leverages its robust network infrastructure and strategic partnerships to deliver personalized VAS to both consumers and businesses.

• Bharti Airtel Ltd. is one of India’s largest telecom operators and a major player in the mobile VAS landscape. The company offers a broad range of VAS, including mobile entertainment, music streaming, mobile wallets, and business messaging solutions.

Recent Developments

• In June 2025, Trump Mobile launched T1 Mobile, a groundbreaking new cellular service aimed at providing exceptional connectivity, outstanding value, and reliable all-American support for the nation’s most dedicated workers.

• In November 2024, NUWAVE Communications, a prominent provider of advanced communication solutions, introduced its Business Text Messaging service in collaboration with Clerk Chat. This innovative solution enables seamless integration of SMS, MMS, and WhatsApp messaging into widely used platforms such as Webex, Microsoft Teams, and Zoom, revolutionizing how businesses connect and interact with customers across various communication channels.

Mobile Value Added Services Market Report Scope

Global Mobile Value Added Services Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global mobile value added services market report based on solution, end use, vertical, and region:

• Solution Outlook (Revenue, USD Billion, 2021 - 2033)

  • Short Messaging Service (SMS)

  • Mobile Email & IM

  • Mobile Money

  • Mobile Advertising

  • Location-based Services

  • Mobile Infotainment

  • Multimedia Messaging Service (MMS)

• End Use Outlook (Revenue, USD Billion, 2021 - 2033)

  • Consumers

  • Enterprises

• Vertical Outlook (Revenue, USD Billion, 2021 - 2033)

  • BFSI

  • Media and Entertainment

  • Telecom & IT

  • Retail & E-commerce

  • Healthcare

  • Government

  • Others

• Regional Outlook (Revenue, USD Billion, 2021 - 2033)

  • North America

    • U.S.

    • Canada

    • Mexico

  • Europe

    • Germany

    • UK

    • France

  • Asia Pacific

    • China

    • Japan

    • India

    • South Korea

    • Australia

  • Latin America

    • Brazil

  • Middle East and Africa (MEA)

    • KSA

    • UAE

  • South Africa