The global healthcare software as a service market size is expected to reach USD 74.74 billion by 2030, registering a CAGR of 20.0% from 2025 to 2030, according to a new report by Grand View Research, Inc. The growing adoption of cloud computing in the healthcare industry is driving the growth.
Software as a Service (SaaS) is the largest service segment in the cloud computing industry. Healthcare providers and payers are rapidly adopting SaaS in the EHR systems, clinical information systems, remote patient monitoring systems, storage, archiving, PACS, population health management, revenue cycle management, analytics, patient-facing web, supply chain management, disaster recovery, and precision medicine.
Utilizing SaaS offers benefits, such as increased flexibility, improving return on investment, gaining a competitive edge, reducing the cost of software deployment, and driving innovation in healthcare. For instance, according to a survey published by GE Healthcare in 2019, 32% of the healthcare organizations adopted SaaS to modernize IT, 27% to gain flexibility, 26% to drive innovation and gain competitive advantage.
Surging spending on healthcare IT and increasing adoption of telemedicine, mobile health applications, EHR systems, and CRM/ERP systems are estimated to increase the adoption of SaaS. The adoption of telemedicine and other digital technologies gain rapid traction during the COVID-19 pandemic, owing to the increasing burden on the healthcare workforce and shortage of healthcare resources. An increasing pressure to reduce healthcare costs and increase the quality of care is estimated to drive the market growth.
Technologies, such as vertical SaaS, micro-SaaS, and artificial intelligence integration, are rapidly gaining traction. Rapid technological advances and initiatives undertaken by key players are supporting the market growth. For instance, in November 2021, CloudHospital began its service to provide SaaS to clinics and hospitals to cater to the growing demand. The company plans to manage internet traffic, communication, presence, patient booking, and increase hospital visibility and accessibility to the patient population.
In August 2021, Contakt World Technologies Corp., a SaaS company involved in health equity and access, acquired Stratum, a cloud platform. The platform enables organizations to evaluate and track health and COVID-19 symptoms.
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The telemedicine segment held the largest market share of 16.42% in 2024, driven by the rising demand for healthcare services in remote areas, especially post-pandemic.
Hybrid segment held the largest revenue share in 2024, as it combines the benefits of both cloud-based and on-premise solutions.
Provider segment held the largest revenue share in 2024 and is estimated to be the fastest-growing segment during the forecast period.
North America healthcare software as a service market accounted for the highest revenue share of 45.39% in 2024 due to the high market presence of major players such as IBM, Google, SAP, and Microsoft in the U.S. and Canada is a major contributor to the high revenue share.
Grand View Research has segmented the global healthcare software as a service market report based on application, deployment model, end use, and region:
Healthcare Software As A Service Application Outlook (Revenue, USD Million; 2018 - 2030)
Patient Portal
Telemedicine
Mobile Communication
ePrescribing
EHR Systems
ERP & HR Portal
Medical Billing
Others
Healthcare Software As A Service Deployment Model Outlook (Revenue, USD Million, 2018 - 2030)
Private
Hybrid
Public
Healthcare Software As A Service End Use Outlook (Revenue, USD Million, 2018 - 2030)
Payer
Provider
Healthcare Software As A Service Regional Outlook (Revenue, USD Million, 2018 - 2030)
North America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Italy
Spain
Sweden
Denmark
Norway
Asia Pacific
Japan
China
India
Australia
South Korea
Thailand
Latin America
Brazil
Argentina
Middle East and Africa
Saudi Arabia
South Africa
UAE
Kuwait
List of Key Players in the Healthcare Software As A Service (SaaS) Market
Microsoft
Salesforce, Inc.
Adobe
SAP
Oracle
Cisco Systems, Inc.
IBM
ServiceNow
Workday, Inc.
CareCloud, Inc.
Suki AI, Inc.
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